IBM Laptop I 1700 User Manual

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Summary of Contents

Page 2

Drive and Diskette Compatibility MatrixThe following table provides identification information for3.5-inch drives.DisketteDriveIdentifyingMark3.5-Inch

Page 3 - Contents

Speaker 14.1" “Battery” on page 61 “Hard Disk Drive” on page 62 “Combo Bay” on page 63 “Keyboard” on page 70 “LCD Bezel 14.1"” on page

Page 4

VR Board 14.1" “Battery” on page 61 “Hard Disk Drive” on page 62 “Combo Bay” on page 63 “Keyboard” on page 70 “LCD Bezel 14.1"” on page

Page 5 - Contents v

Microphone 14.1" “Battery” on page 61 “Hard Disk Drive” on page 62 “Combo Bay” on page 63 “Keyboard” on page 70 “LCD Bezel 14.1"” on p

Page 6

LCD Panel 14.1" “Battery” on page 61 “Hard Disk Drive” on page 62 “Combo Bay” on page 63 “Keyboard” on page 70 “LCD Bezel 14.1"” on pag

Page 7 - Hardware Maintenance Manual

LCD Inverter 14.1" “Battery” on page 61 “Hard Disk Drive” on page 62 “Combo Bay” on page 63 “Keyboard” on page 70 “LCD Bezel 14.1"” on

Page 8 - Important Service Information

LCD FPC 14.1" “Battery” on page 61 “Hard Disk Drive” on page 62 “Combo Bay” on page 63 “Keyboard” on page 70 “LCD Bezel 14.1"” on page

Page 9 - How to Use Error Messages

LCD Bezel 12.1" “Battery” on page 61 “Hard Disk Drive” on page 62 “Combo Bay” on page 63 “Keyboard” on page 70Remove the three screws securin

Page 10

Speaker 12.1" “Battery” on page 61 “Hard Disk Drive” on page 62 “Combo Bay” on page 63 “Keyboard” on page 70 “LCD Bezel 12.1"” on page

Page 11 - Translations)

VR Board 12.1" “Battery” on page 61 “Hard Disk Drive” on page 62 “Combo Bay” on page 63 “Keyboard” on page 70 “LCD Bezel 12.1"” on page

Page 12

LCD Inverter 12.1" “Battery” on page 61 “Hard Disk Drive” on page 62 “Combo Bay” on page 63 “Keyboard” on page 70 “LCD Bezel 12.1"” on

Page 13

Safety Notices (Multi-lingualTranslations)In this manual, safety notices appear in English with apage number reference to the appropriate multi-lingua

Page 14

Microphone 12.1" “Battery” on page 61 “Hard Disk Drive” on page 62 “Combo Bay” on page 63 “Keyboard” on page 70 “LCD Bezel 12.1"” on p

Page 15

LCD Panel 12.1" “Battery” on page 61 “Hard Disk Drive” on page 62 “Combo Bay” on page 63 “Keyboard” on page 70 “LCD Bezel 12.1"” on pag

Page 16

LCD FPC 12.1" “Battery” on page 61 “Hard Disk Drive” on page 62 “Combo Bay” on page 63 “Keyboard” on page 70 “LCD Bezel 12.1"” on page

Page 17

System Unit Parts Listing1234571011121314151617181920212225262427232930312819-120-19856 ThinkPad 390X / i 1700 HMM 107

Page 18 - General Safety

Index Description FRUNumber1 Middle Cover 05K54812 LED Board W/ Cable 10L11543 See Keyboard list4 Upper Heatsink For Celeron AndPentium II10L19305 CPU

Page 19 - Electrical Safety

Index Description FRUNumberBattery (NiMH) (Panasonic) 02K652120-1 Battery Slider Cover 05K594221 32MB DIMM SDRAM (PC-100) 08K340864MB DIMM SDRAM (PC-1

Page 20 - Safety Inspection Guide

Index Description FRUNumberKBD Turkish 02K4721KBD Arabic 02K4722KBD Russian 02K4723KBD Slovakian 02K4724KBD Slovenian 02K4725KBD Hungarian 02K4726KBD

Page 21 - Discharge-Sensitive Devices

Index Description FRUNumberPower cord (Bahamas, Barbados,Bermuda, Bolivia, Canada, CaymanIslands, Colombia, Costa Rica,Dominican Republic, Ecuador, El

Page 22 - Grounding Requirements

LCD Unit Parts Listing112 ThinkPad 390X / i 1700 HMM

Page 23 - Laser Compliance Statement

12.1" LCD Parts Listing1234567891011Index System Unit FRUNumber1 LCD Bezel (12.1" TFT) 05K54692 Microphone W/ Holder 05K54773 Cable For Spk/

Page 24

Safety Notice 2Some standby batteries contain a small amount ofnickel and cadmium. Do not disassemble it, rechargeit, throw it into fire or water, or

Page 25 - What to Do First

Index System Unit FRUNumberLG/IBM Logo Kit 05K6044114 ThinkPad 390X / i 1700 HMM

Page 26 - How to Disable the Password

14.1" LCD Parts Listing123456789101211Index System Unit FRUNumber1 LCD Bezel (14.1" TFT) 05K59452 Microphone W/ Holder 05K54773 Cable For Sp

Page 27 - Service Web site

Index System Unit FRUNumberLCD Misc Parts(LCD latch (L,R), Spring,Brightness/Contrast knob for 12.1",Brightness/Contrast knob for 14.1",LCD

Page 28 - Product Overview

15.0" LCD Parts Listing123645987Index System Unit FRUNumber1 LCD Bezel (15.0" TFT) 27L04912 LCD Panel (15.0" TFT) 08K58283 Hinge Bracke

Page 29 - Fn Key Combinations

Service ToolsNote: The CPU tool is for depot use only.Description FRU No. Qty.Tri-Connector Wrap Plug 72X8546PC Test Card 35G4703Audio Wrap Cable 66

Page 30 - Status Indicators

NoticesReferences in this publication to IBM products, programs,or services do not imply that IBM intends to make theseavailable in all countries in

Page 31

Safety Notice 3The battery pack contains small amounts of nickel. Donot disassemble it, throw it into fire or water, or short-circuit it. Dispose of t

Page 32 - Checkout Guide

Safety Notice 4The lithium battery can cause a fire, explosion, orsevere burn. Do not recharge it, remove its polarizedconnector, disassemble it, heat

Page 33 - Diskette Drive Checkout

Safety Notice 5If the LCD breaks and the fluid from inside the LCDgets into your eyes or on your hands, immediatelywash the affected areas with water

Page 34 - Fan Checkout

Safety Notice 6To avoid shock, do not remove the plastic cover thatsurrounds the lower portion of the inverter card.Afin d'éviter tout risque de

Page 35 - Checkout

Safety Notice 8Before removing any FRU, power-off the computer,unplug all power cords from electrical outlets, removethe battery pack, then disconnect

Page 36 - Memory Checkout

Safety InformationThe following section contains the safety information thatyou need to be familiar with before servicing an IBMmobile computer. Gene

Page 37 - Modem Board Checkout

 Reinstall all covers correctly before returning themachine to the customer. Electrical SafetyObserve the following rules when working on electricale

Page 38 - Power System Checkout

Before using this information and the product it supports,be sure to read the general information under “Read ThisFirst” on page 19.First Edition (No

Page 39

Observe the special safety precautions when youwork with very high voltages; these instructions are inthe safety sections of maintenance information.

Page 40 - TrackPoint Checkout

 Explosive hazards, such as a damaged CRT face orbulging capacitor. Mechanical hazards, such as loose or missing hard-ware.The guide consists of a s

Page 41 - Power Management Features

 Wear a grounded wrist strap against your skin toeliminate static on your body. Prevent the part from touching your clothing. Mostclothing is insula

Page 42

Laser Compliance StatementSome IBM Personal Computer models are equipped fromthe factory with a CD-ROM drive. CD-ROM drives are alsosold separately as

Page 43

puede provocar la exposición a radiacionespeligrosas.Opening the CD-ROM drive could result in exposure tohazardous laser radiation. There are no servi

Page 44 - Symptom-to-FRU Index

Read This FirstBefore you go to the checkout guide, be sure to read thissection.Important Notes Only certified trained personnel should servicethe co

Page 45 - Numeric Error Codes

Before checking problems with the computer, determinewhether or not the damage applies to the warranty byreferring to the following:Note for Warranty:

Page 46

3. Remove the backup battery (RTC) for 20minutes or use a screwdriver to touch thebackup battery (RTC) for 1 second.4. Put back the backup battery (RT

Page 47 - No Beep Symptoms

Product OverviewThe following shows an overview of the system features ofthe ThinkPad 390X / i Series 1700 computer.Feature DescriptionProcessor  In

Page 48 - Indicator-Related Symptoms

Feature DescriptionPC Card(PCMCIA)One Type III or two Type IICardBus, ZV port supportAC Adapter 56–Watt typeFn Key CombinationsThe following table sho

Page 49 - Speaker-Related Symptoms

ContentsThinkPad 390X / i Series 1700 HardwareMaintenance Manual . . . . . . . . . . . . . . 1Introduction . . . . . . . . . . . . .

Page 50 - Intermittent Problems

Status IndicatorsThe system status LED indicators show the current com-puter status. The following shows the location of each indi-cator symbol and t

Page 51 - Undetermined Problems

Symbol Color Meaning(5) Caps lock Green Caps Lock mode isenabled. All alphabeticcharacters (A-Z) areentered in capital letterswithout the Shift keybei

Page 52 - Setting the Thermal Sensor

Checkout GuideUse the following procedure as a guide for computer prob-lems. Besides the checkout tests described in this section,there are other ite

Page 53 - Flash UUID

Audio CheckoutDo as follows:1. Boot from and start PC-Doctor DOS. (See “PC-DoctorDOS System Diagnostics” on page 48 for details.)2. Select Interactiv

Page 54 - Running the Diagnostics

CD-ROM CheckoutDo the following to isolate the problem to a controller,drive, or CD-ROM. Make sure that the CD-ROM disc doesnot have any label attach

Page 55

Keyboard and Auxiliary Input DeviceCheckoutNote: Remove the external keyboard if the internal key-board is to be tested.If the internal keyboard does

Page 56 - Error Code 1-286 to 1-300

Memory CheckoutDIMM are available for increasing memory capacity.Memory errors might stop system operation, show errormessages on the screen, or hang

Page 57 - Error Code 5-16 to 15-36

Modem Board CheckoutDo the following to isolate the problem to the systeminternal modem:1. Boot from and start PC-Doctor DOS. (See “PC-DoctorDOS Syste

Page 58 - Error Code 20-1 to 71-41

Power System CheckoutTo verify the symptom of the problem power on the com-puter using each of the following power sources:1. Remove the battery.2. Co

Page 59 - Error Code 170-1 to 175-198

Checking the Operational Charging: Tocheck operational charging, use a discharged battery packor a Battery that has less than 50% of the total powerr

Page 60 - Error Code 175-250 to 185-262

Writing the RFID Data ... 47Flash UUID . . . . . . . . . . . . . . . . . . 47Running the Diagnostics ... 48PC

Page 61 - Error Code 206-16 to 206-290

TrackPoint CheckoutIf the external mouse is connected, the TrackPoint doesnot work. In this case, please detach the external mouse tocheck the TrackP

Page 62 - Error Code 301-250 to 301-266

Power Management FeaturesThree power management modes are available in the com-puter system to reduce power consumption and to prolongbattery life.Sta

Page 63 - Error Code 415-1 to 415-250

The computer also exits suspend mode when timer condi-tions are satisfied for entering hibernation mode.Hibernation Mode: For Windows NT or OS/2user:A

Page 64 - FRU Removals and Replacements

How to Create the Hibernation Function: Do asfollows: Start the ThinkPad Configuration program. Click on the Power Management icon. Click on the H

Page 65 - FRU Service Procedures

Symptom-to-FRU IndexThe Symptom-to-FRU Index lists the symptoms and errorsand the possible causes. The most likely cause is listedfirst.Note: Perfor

Page 66

Numeric Error CodesThe following is a list of the message that the BIOS candisplay. Most of them occur during POST. Some of themdisplay information ab

Page 67 - Battery

Symptom/Error FRU/Action in Sequence0281Memory sizefound byPOST differedfrom CMOS1. Load Setup Defaults in the BIOSSetup Utility. 2. DIMM 3. System

Page 68 - Hard Disk Drive

Error MessagesSymptom/Error FRU/Action in SequenceDeviceAddress Con-flict1. Load Setup Defaults in BIOS SetupUtility.2. Backup battery (RTC) 3. Syst

Page 69 - Combo Bay

Symptom/Error FRU/Action in SequenceNo beep, power-onindicator off, LCDblank during POST  Battery  AC Adapter DC-DC & BATT board  System bo

Page 70 - Diskette Drive

Power-Related SymptomsSymptom/Error FRU/Action in SequencePower shuts downduring operation. 1. Battery 2. AC Adapter3. DC/DC & Charger board 4

Page 71

Notices . . . . . . . . . . . . . . . . . . . . . 119Trademarks . . . . . . . . . . . . . . . . . . 119 C

Page 72 - Combo Bay FPC

Symptom/Error FRU/Action in SequenceThe system will notwake up fromhibernation mode.1. Keyboard (if control is fromthe keyboard)2. Hard disk drive 3.

Page 73 - Hard Disk Adapter Combo Bay

When analyzing an intermittent problem, do the following:1. Run the advanced diagnostic test for the systemboard in loop mode at least 10 times.2. If

Page 74 - Modem Card

CE Utility Program DisketteNote: You can download the CE Utility Program Diskettefrom the IBM website.Setting the LCD Panel IDThere is an EEPROM in t

Page 75 - Backup Battery (RTC)

Writing the RFID DataThe EEPROM on the system board contains the systemunit serial number and the system board serial number.When you replace the syst

Page 76 - Keyboard

Running the DiagnosticsPC-Doctor DOS is used to perform diagnostics on theThinkPad 390X / i Series 1700.PC-Doctor DOS System DiagnosticsNote: Some te

Page 77

To use PC-Doctor DOS:1. Press the left and right arrow keys to move aroundthe main menu. Press Enter to enable the highlightedoption. The main options

Page 78 - LED Board

PC-Doctor DOS Diagnostics Error Codesand Messages: The following table does not includeuser-initiated aborts, which display the error type 195.Error C

Page 79 - Upper Heatsink

Error Code 5-16 to 15-36FRU/Action in Sequence:  System boardError Code Test(s) Message5-16 Video Memory pattern failed5-24 Video Video page test fa

Page 80 - PCMCIA Slots

Error Code 18-1 to 18-27FRU/Action in Sequence:  PCMCIA holder  System boardError Code 20-1 to 71-41FRU/Action in Sequence:  System boardError C

Page 81 - PCMCIA slots

Error Code 75-1FRU/Action in Sequence: DC-DC & BATT board  System boardError Code 89-250 to 89-294FRU/Action in Sequence: Reload BIOS default

Page 82 - CPU Board

vi ThinkPad 390X / i 1700 HMM

Page 83 - LCD Panel

Error Code 175-199FRU/Action in Sequence:  Fan  System boardError Code 175-250 to 185-262FRU/Action in Sequence:  System boardError Code Test(s)

Page 84

Error Code 201-1 to 201-198FRU/Action in Sequence:  DIMM  System boardError Code 202-1 to 202-18FRU/Action in Sequence:  System boardError Code

Page 85 - Upper Cover

Error Code 215-1 to 215-254FRU/Action in Sequence: Reseat CD-ROM cable  CD-ROM drive  System boardError Code 217-14 to 217-262FRU/Action in Seque

Page 86

Error Code 304-1 to 304-199FRU/Action in Sequence:  Battery pack DC-DC & BATT board  System boardError Code 415-1 to 415-250FRU/Action in Seq

Page 87 - IMM Lower Heatsink

FRU Removals and ReplacementsThis section contains information about removals andreplacements. Do not damage any parts. Only certified and trainedper

Page 88

FRU Service ProceduresReview the following procedures before replacing anyFRU.LCD FRU Replacement Notice: The TFT LCDfor the notebook computer contai

Page 89 - Speakers

 Torque driverIf you have a torque driver, refer to the "Torque"column with each step. Make sure you use the correct screw, and tighten

Page 90

BatteryTo remove the Battery, press the latch to release, then pullout the Battery.123Reverse the steps described above when installing a newbattery

Page 91 - BATT Board

Hard Disk DriveWarning Do not drop or apply any shock to the hard disk drive.The hard disk drive is sensitive to physical shock.Incorrect handling ca

Page 92 - System Board

Combo BayTo remove the Combo Bay, press and hold the lock torelease, then slide out the Combo Bay module to remove. ThinkPad 390X / i 1700 HMM 63

Page 93 - Combo Bay Interposer Board

ThinkPad 390X / i Series 1700Hardware Maintenance ManualAbout This ManualThis manual contains service and reference information forthe IBM ThinkPad 39

Page 94 - LCD Bezel 15.0"

Diskette DriveTo remove the Diskette Drive:1. Remove the four screws securing the Diskette Driveas shown.2. Disconnect the Diskette Drive cable from

Page 95 - LCD Inverter 15.0"

CD-ROMTo remove the CD-ROM:1. Remove the four screws securing the CD-ROM.2. Carefully slide out the CD-ROM to remove.Note: Watch out for the sharp e

Page 96 - Microphone 15.0"

Combo Bay FPCTo remove the Combo Bay FPC:1. Remove the two screws securing the Combo BayFPC.2. Carefully disconnect the Combo Bay FPC from theconnecto

Page 97 - LCD Panel 15.0"

Hard Disk Adapter Combo BayTo remove the second hard disk drive from the hard diskdrive adapter:1. Remove the two screws of the Combo Bay adapter.2. S

Page 98

Modem Card “Battery” on page 61Note: Never remove or attach the card before removingthe Battery.To remove the modem card:1. Use a flat-bladed screw

Page 99 - LCD Bezel 14.1"

Backup Battery (RTC) “Battery” on page 61 “Modem Card” on page 68Safety Notice 4: Translation on page 8The lithium battery can cause a fire, explosi

Page 100 - Speaker 14.1"

Keyboard “Battery” on page 61 “Hard Disk Drive” on page 62To remove the keyboard:1. Use a 1/8" alignment tool to release the latches to liftth

Page 101 - VR Board 14.1"

4. Use a flat-bladed screwdriver to release the cablefrom the connector.5. Remove the keyboard from the lower case. ThinkPad 390X / i 1700 HMM 71

Page 102 - Microphone 14.1"

LED Board “Battery” on page 61 “Hard Disk Drive” on page 62 “Keyboard” on page 70To remove the LED board:1. Remove the screw securing the LED boar

Page 103 - LCD Panel 14.1"

Upper Heatsink “Battery” on page 61 “Hard Disk Drive” on page 62 “Keyboard” on page 70132StepSize (Quan-tity)Head &Color Torque1 M2.5 x 18L(3)

Page 104 - LCD Inverter 14.1"

IntroductionImportant Service Information Important Diskette fixes are customer installable.Advise customers to contact the PC CompanyHelpCenter at

Page 105 - LCD FPC 14.1"

PCMCIA Slots “Battery” on page 61 “Hard Disk Drive” on page 62 “Keyboard” on page 70 “Upper Heatsink” on page 73To remove the PCMCIA slots:1. Rem

Page 106 - LCD Bezel 12.1"

CAUTION:When reassembling this section of the machine, theupper heatsink must be reassembled first before thePCMCIA slots. ThinkPad 390X / i 1700 H

Page 107 - Speaker 12.1"

CPU Board “Battery” on page 61 “Hard Disk Drive” on page 62 “Keyboard” on page 70Use the special tool to remove the CPU board.Note: The CPU tool

Page 108 - VR Board 12.1"

LCD Panel “Battery” on page 61 “Hard Disk Drive” on page 62 “Keyboard” on page 70To remove the LCD Panel:1. Remove the two screws securing the LCD

Page 109 - LCD Inverter 12.1"

StepSize (Quan-tity)Head &Color Torque2 M2.5 x 18L(1)M2 x 10L (1)Pan head,blackPan head,silver15.1" and14.1"L:1.6 kgf-cmR:1.6 kgf-cm3 M2

Page 110 - Microphone 12.1"

Upper Cover “Battery” on page 61 “Hard Disk Drive” on page 62 “Combo Bay” on page 63 “Keyboard” on page 70 “LED Board” on page 72 “Upper Heatsi

Page 111 - LCD Panel 12.1"

3. Use a flat-bladed screwdriver to remove the latch.4. Disconnect the cable from the main unit. Now youcan remove the upper cover from the base cover

Page 112 - Switch Location

IMM Lower Heatsink “Battery” on page 61 “Hard Disk Drive” on page 62 “Combo Bay” on page 63 “Keyboard” on page 70 “LED Board” on page 72 “Upper

Page 113 - System Unit Parts Listing

Fan “Battery” on page 61 “Hard Disk Drive” on page 62 “Combo Bay” on page 63 “Keyboard” on page 70 “LED Board” on page 72 “Upper Heatsink” on p

Page 114 - ThinkPad 390X / i 1700 HMM

SpeakersNote: This section is only for 15.0–inch LCD models. “Battery” on page 61 “Hard Disk Drive” on page 62 “Combo Bay” on page 63 “Keyboard”

Page 115

Hard Disk Drive Replacement Strategy:Always try to run a low-level format before replacing a harddisk drive. Attention The drive startup sequence in

Page 116

StepSize (Quan-tity)Head &Color Torque1 M2.5 x 6L (4) Flat head,black2.0 kgf-cmNote: Make sure you use the correct screw for replacement.84 Think

Page 117

Power Latch, IR Board, and DC-DC &BATT Board “Battery” on page 61 “Hard Disk Drive” on page 62 “Combo Bay” on page 63 “Keyboard” on page 70 “

Page 118 - LCD Unit Parts Listing

System Board “Battery” on page 61 “Hard Disk Drive” on page 62 “Combo Bay” on page 63 “Keyboard” on page 70 “LED Board” on page 72 “Upper Heats

Page 119 - 12.1" LCD Parts Listing

Combo Bay Interposer Board “Battery” on page 61 “Hard Disk Drive” on page 62 “Combo Bay” on page 63 “Keyboard” on page 70 “LED Board” on page 72

Page 120

LCD Bezel 15.0" “Battery” on page 61 “Hard Disk Drive” on page 62 “Combo Bay” on page 63 “Keyboard” on page 70StepSize (Quan-tity)Head &C

Page 121 - 14.1" LCD Parts Listing

LCD Inverter 15.0" “Battery” on page 61 “Hard Disk Drive” on page 62 “Combo Bay” on page 63 “Keyboard” on page 70 “LCD Bezel 15.0"” on

Page 122

Microphone 15.0" “Battery” on page 61 “Hard Disk Drive” on page 62 “Combo Bay” on page 63 “Keyboard” on page 70 “LCD Bezel 15.0"” on p

Page 123 - 15.0" LCD Parts Listing

LCD Panel 15.0" “Battery” on page 61 “Hard Disk Drive” on page 62 “Combo Bay” on page 63 “Keyboard” on page 70 “LCD Bezel 15.0"” on pag

Page 124 - Service Tools

54StepSize (Quan-tity)Head &Color TorqueM2 x 4L (6) Flat head,silver1.6 kgf-cmNote: Make sure you use the correct screw for replacement.92 ThinkP

Page 125 - Trademarks

LCD Bezel 14.1" “Battery” on page 61 “Hard Disk Drive” on page 62 “Combo Bay” on page 63 “Keyboard” on page 70Remove the three screws securin

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