Ibm H SERIES RS/6000 User Manual

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Summary of Contents

Page 1 - User's Guide

RS/6000 Enterprise Server Model H Series IBMUser's Guide SA38-0546-01

Page 2 - Second Edition (April 1999)

Radio Protection for GermanyDieses Gerät ist berechtigt in Übereinstimmung mit Dem deutschen EMVG vom9.Nov.92 das EG–Konformitätszeichen zu führen.Der

Page 3 - Contents

MultiBoot Menuà ðMultiboot Menu 1. Select Software 2. Software Default 3. Install From 4. Select Boot Devices 5. OK Prompt 6. Mulitboot Startup <O

Page 4

The Multiboot Startup <OFF> (or <ON>) option toggles between OFF and ON andselects if the Multiboot menu invokes automatically on startup

Page 5

Selecting the Display Current Settings option lists the current order of devices in theboot list. The following screen shows an example of this displa

Page 6

UtilitiesThe Utilities screen enables you to select from the following system managementtools.à ðUtilities 1. Set Password and Unattended Start Mode

Page 7 - Communications Statements

Set Power On Password: Setting a power-on password helps protect informationstored in your computer. You can use any combination of up to eight charac

Page 8

Selecting the IP Parameters option displays the following screen.à ðIP Parameters 1. Client IP Address ... 2. Server IP Address ..

Page 9 - VCCI Statement

Selecting option 1 (3Com,3C905) displays the following 100Mb Ethernet configura-tion menus.à ð3Com Etherlink Fast XL1. Media Type [Auto]2. Full Duplex

Page 10 - Radio Protection for Germany

Selecting the Full Duplex option allows you to change how the Ethernet adaptercommunicates with the network.à ð .----------------.| Full Duplex || 1.

Page 11 - Safety Notices

After choosing which adapter to use to ping the remote system, you must provide theaddresses needed to communicate with the remote system.à ðPing 1. C

Page 12

Display Error Log: A screen similar to the following is displayed when you selectthis option. You can view or clear your computer's error log.à

Page 13 - Laser Safety Information

Safety NoticesA danger notice indicates the presence of a hazard that has the potential of causingdeath or serious personal injury.A caution notice i

Page 14

Change SCSI ID: This option allows you to view and change the addresses of theSCSI controllers attached to you computer.Update System Firmware: This

Page 15 - Environmental Notices

Update Service Processor Firmware: See “Service Processor FirmwareUpdates” on page 3-31 for details about updating the service processor.Select Conso

Page 16

Open Firmware Command PromptTo enter the Open Firmware command line, you must press the F8 key after thekeyboard icon appears during startup.If you ha

Page 17 - About This Book

Chapter 5. Installing OptionsThis chapter provides instructions to help you add options to your CPU Drawer.Some option-removal instructions are provi

Page 18 - Trademarks

Safety ConsiderationsObserve the following safety precautions any time you work with this system unit.DANGERAn electrical outlet that is not correctl

Page 19 - Chapter 1. System Description

Handling Static-Sensitive DevicesAttention: Adapters, planars, diskette drives, and disk drives are sensitive to staticelectricity discharge. These de

Page 20

Expansion BaysYour system comes with one 3.5-inch, 1.44MB diskette drive and a SCSI CD-ROMdrive. All models come with one or more SCSI-2 disk drives.

Page 21 - Starting the System Unit

Preinstallation Steps (All Bays)Note: All internal drives in this system are mounted horizontally.Attention: Caution should be used when handling all

Page 22

Installing Disk Drives into the Hot-Swap BaysThis procedure describes how to install a disk drive into a hot-swap bay while theCPU Drawer is powered o

Page 23 - Stopping the System Unit

This section gives the instructions for installing hot-swap disk drives into banks C andD.1. If the rack unit has a front door, open it.2. Loosen the

Page 24

DANGERTo prevent electrical shock hazard, disconnect the power cable fromthe electrical outlet before relocating the system.CAUTION:This unit has more

Page 25 - Using the Keyboards

4. If you are installing drives in bank D for the first time, you must install a back-plane in bank D before you can install drives. Contact your hard

Page 26

c. Align the side of the carrier with the raised guides on the left of the bay.d. Slide the carrier into the bay gently to keep from damaging the hot-

Page 27 - Using the Three-Button Mouse

e. Move the carrier latch to the locked position. If the carrier does not lock,check that the drive carrier is fully seated in the backplane. When the

Page 28 - Handling the Mouse Correctly

SSA Disk DrivesThe following table explains the meaning of the Power, Ready and Check statusLEDs on an SSA disk drive.Locked PositionPowerReadyCheckSt

Page 29 - Caring for the Mouse

Removing Disk Drives from the Hot-Swap BaysThis procedure describes how to remove hot-swap disk drives from a hot-swap baywhile the CPU Drawer is powe

Page 30 - Cleaning the Mouse

2. Loosen the retaining screws that hold the disk drive cover to the drawer andremove the disk drive cover from the drawer, storing it in a safe place

Page 31 - Diskette Compatibility

4. For SCSI disk drives, press the spin-down button on the hot-swap disk drive;observe the green flashing LED.5. Unlock the drive by turning the carri

Page 32 - Write-Protect Tab

6. Disconnect the drive from the connector on the backplane by grasping thehandle on the drive tray and carefully pulling the drive out of the server.

Page 33 - Using the CD-ROM Drive

5-16 RS/6000 Enterprise Server Model H Series User's Guide

Page 34 - Cleaning the CD-ROM Drive

Chapter 6. Using the Online and Standalone Diagnostics Diagnostic SourcesThe diagnostics consist of Standalone Diagnostics and Online Diagnostics. Sta

Page 35 - Emergency Eject

Laser Safety InformationThe optical drive in this system unit is a laser product. The optical drive has a labelthat identifies its classification. The

Page 36

Undefined Terminal TypesIf an undefined terminal type from the DEFINE TERMINAL option menu is entered,the menu prompts the user to enter a valid termi

Page 37

set up to boot from a server, the diagnostics are run in the same manner as theyare from disk. If the diagnostics are loaded from disk or a server, y

Page 38 - Handling Guidelines

General Attributes Always RequiredThe following general attributes are the default settings for the diagnostics. Be sureyour terminal is set to these

Page 39 - SCSI Disk Drives:

General SetupAttributes3151/11/31/41Settings3151/51/61Settings3161/3164SettingsDescriptionLine wrap On On On The cursor moves to the firstcharacter po

Page 40

Additional Communication AttributesThe following communication attributes are for the 3151, 3161, and 3164 terminals.CommunicationSetupAttributes3151/

Page 41

Additional Keyboard AttributesThe following keyboard attributes are for the keyboard attached to the 3151, 3161,and 3164 terminals.KeyboardSetupAttrib

Page 42 - Privileged access password

Additional Printer AttributesThe following printer attributes are for a printer attached to the 3151, 3161, and 3164terminals.PrinterSetupAttributes31

Page 43 - Menu Inactivity

Online Diagnostics Modes of OperationThe Online Diagnostics can be run in three modes:  Service Mode  Concurrent Mode  Maintenance Mode Service

Page 44 - General User Menus

Note: Pressing the F3 key (from a defined terminal) produces a "Confirm Exit"popup menu which offers two options: continuing with the shutd

Page 45

The diag command loads the diagnostic controller and displays the Online Diag-nostic menus.Running the Online Diagnostics in Concurrent ModeTo run Onl

Page 46 - MAIN MENU

xiv RS/6000 Enterprise Server Model H Series User's Guide

Page 47

4. When a message indicates the system is in maintenance mode, enter the diagcommand.Note: It may be necessary to set TERM type again.5. When DIAGNOS

Page 48 - Service Processor Setup Menu

7. Follow the displayed instructions to check out the desired resources.8. When testing is complete; use the F3 key to return to the DIAGNOSTIC OPER-A

Page 49 - Passwords

Each location identifier consists of one alpha prefix character that identifies a locationtype, and a decimal integer number (typically one or two dig

Page 50

AB-CD-EF-GH| | | || | | Device/FRU/Port ID| | Connector ID| devfunc Number, Adapter Number or Physical LocationBus Type or PCI Parent Bus T

Page 51

GH is used to identify a port, device, or FRU. For example: For async devices GH defines the port on the fanout box. The values are 00 to15. For a d

Page 52 - System Power Control Menu

Examples of AIX location codes displayed are:Integrated PCI adapterPluggable PCI adaptersIntegrated ISA adaptersNon-integrated ISA adapters (Model 50

Page 53 - System Information Menu

AIX and Physical Location Code Reference Table Model 506-18 RS/6000 Enterprise Server Model H Series User's Guide

Page 54

Chapter 6. Using the Online and Standalone Diagnostics 6-19

Page 55 - Language Selection Menu

FRU NameAIXLocation CodePhysicalLocation CodePhysicalConnectionLogicalIdentificationCentral Electronics Complex (CEC)System Board 00-00 P1 Process

Page 56 - Modem Configuration Menu

FRU NameAIXLocation CodePhysicalLocation CodePhysicalConnectionLogicalIdentificationKeyboard Port 01-K1-00 P2/K1 I/O board Con-nector J230x0060Mouse

Page 57 - Serial Port Selection Menu

Environmental NoticesProduct Recycling and DisposalComponents of the system unit, such as structural parts and circuit cards, can berecycled where re

Page 58 - Telephone Number Setup Menu

FRU NameAIXLocation CodePhysicalLocation CodePhysicalConnectionLogicalIdentificationCard in ISA Slot9I01-01 or 01-02 P2-I9 I/O board Con-nector J91 S

Page 59

FRU NameAIXLocation CodePhysicalLocation CodePhysicalConnectionLogicalIdentificationSCSI BackplaneDWhen con-nected to PCIadapter in slotP2-InAB-CD-00

Page 60 - Call-Out Policy Setup Menu

FRU NameAIXLocation CodePhysicalLocation CodePhysicalConnectionLogicalIdentificationService ProcessorServiceProcessorP2-X1 I/O board Con-nector J10 O

Page 61 - Customer Account Setup Menu

AIX and Physical Location Code Reference Table Model 70AIXLocationCodesPhysicalLocationCodesP2/D1P2/Z1P1-C1P1-C2P1-M2P1-M1Diskette DriveProcessor Card

Page 62

AIXLocationCodesPhysicalLocationCodesSerialSerialMouse01-S101-S2KeyboardParallel01-K1-0001-K1-0101-S310-8010-8801-R1P2/S1P2/S2P2/K1P2/E1P2/R1P2/Z240-5

Page 63

FRU NameAIXLocation CodePhysicalLocation CodePhysicalConnectionLogicalIdentificationCentral Electronics Complex (CEC)System Planar 00-00 P1 Proces

Page 64

FRU NameAIXLocation CodePhysicalLocation CodePhysicalConnectionLogicalIdentificationSerial Port 2 01-S2 P2/S2 I/O Planar Con-nector J60x02f8Serial Po

Page 65 - System Power-On Methods

FRU NameAIXLocation CodePhysicalLocation CodePhysicalConnectionLogicalIdentificationMedia Device inBay A110-60-00-5, 0 P2-Z1-A5 Primary SCSIBus ID

Page 66

FRU NameAIXLocation CodePhysicalLocation CodePhysicalConnectionLogicalIdentificationDASD in BaysD1 through D6When con-nected to SCSIPort 2 (P2/Z2)10-

Page 67

FRU NameAIXLocation CodePhysicalLocation CodePhysicalConnectionLogicalIdentificationOperator PanelOperator Panel P2/L1 I/O Planar Con-nector J14 Fa

Page 68

xvi RS/6000 Enterprise Server Model H Series User's Guide

Page 69 - Call Out (Call-Home)

6-32 RS/6000 Enterprise Server Model H Series User's Guide

Page 70 - System Configuration:

Chapter 7. Using the Service AidsIntroduction to Service Aids ... 7-3AIX Shell Prompt Service Aid ...

Page 71

Service Hints Service Aid ... 7-21Update System or Service Processor Flash Service Aid ... 7-22Display Firmware

Page 72

Introduction to Service AidsThe diagnostics contain programs called service aids. The service aids are used todisplay data and do additional testing.O

Page 73 - Updating Firmware from AIX

The following are descriptions of the service aids:AIX Shell Prompt Service AidThis service aid allows access to the AIX command line. In order to use

Page 74

Call In allows the Service Processor to receive a call from a remote terminal. Call Out Authorized on S1 (on/off)Call Out Authorized on S2 (on/off)Ca

Page 75

This is set to either first or all. If the call-out policy is set to first, call out will stopat the first successful call to one of the following num

Page 76

 Power On Via Ring Indicate (on/off) Number of Rings Before Power OnThis service aid may be accessed directly from the AIX command line, by entering

Page 77

Note: A value of 0 indicates "do not attempt to reboot" to a crashed system.This number is the maximum number of consecutive attempts to re

Page 78

This service aid may be accessed directly from the AIX command line, by entering:/usr/lpp/diagnostics/bin/uspchrp -bSave or Restore Hardware Managemen

Page 79

About This BookThis book provides information on how to install and remove options, use thesystem, use diagnostics, use service aids, and verify syste

Page 80 - MultiBoot

Dials and LPFK Configuration Service AidThis service aid provides a tool for configuring and removing dials/LPFKs to thestandard serial ports.The Dial

Page 81

This option can be used to overwrite (remove) all data currently stored in user-accessible blocks of the disk. The Erase Disk option writes one or mor

Page 82

Disk Maintenance Service AidThere are two kinds of disk maintenance service aids: Disk to Disk Copy Service Aid Display/Alter Sector Service AidDisk

Page 83 - DefaultSave

Display/Alter Sector Service AidThis service aid allows the user to display and alter information on a disk sector.Care must be used when using this s

Page 84 - Utilities

Display or Change Configuration or Vital Product Data (VPD) ServiceAidThis service aid allows the user to display change configuration data and vitalp

Page 85 - Password

Change Hardware Vital Product Data TaskUse this service aid to display the Display/Alter VPD Selection Menu. The menu willlist all resources installed

Page 86

Display and Change Diagnostic Test List Service AidThis service aid provides a way to: Display the Diagnostic Test ListThis selection lists all of th

Page 87

Display Test Patterns Service AidThis service aid provides a means of making adjustments to system display units byproviding displayable test patterns

Page 88

Hardware Error Report Service Aid and Display Hardware Error LogTaskThis service aid provides a tool for viewing the hardware error log. It uses the e

Page 89

error log and cleared from NVRAM when the system is rebooted from either harddisk or LAN. The information is not cleared when booting from Standalone

Page 90 - Error Log

Trademarks AIX is a registered trademark of the International Business Machines Corpo-ration. PowerPC is a trademark of the International Business

Page 91

To use this service aid, the user should have an understanding of how a SCSI busworks. This service aid should be used when the diagnostics cannot com

Page 92

Notes: A check condition can be returned when there is nothing wrong with the busor device. AIX does not allow the command to be sent if the device

Page 93

Update System or Service Processor Flash Service AidNote: This service aid is only supported for Online DiagnosticsThis service aid allows you to upd

Page 94

7135 RAIDant Array Service AidThe 7135 RAIDant Array service aids contain the following functions:  Certify LUNThis selection reads and checks each

Page 95

SSA Location Code FormatLocation codes identify the locations of adapters and devices in the using systemand their attached subsystems and devices. Th

Page 96

SSA Loops and LinksThe disk drive modules of the system unit are connected through two SSA links toan SSA adapter that is located in the using system.

Page 97 - System Firmware Recovery

The SSA links must be configured as loops. The loop is connected to the internalconnectors at the SSA adapter card. These connectors must be a valid p

Page 98

Pdisks, Hdisks, and Disk Drive Module IdentificationThe physical disk drives (pdisks) in an SSA subsystem can be configured as logicalunits (LUNs). A

Page 99 - Display Configuration

Loops and Data PathsAll devices that are attached to an SSA adapter card are connected through SSAlinks. The SSA links are configured as loops. Data a

Page 100 - MultiBoot Menu

If two or more disk drive modules are turned off, fail, or are removed from the loop,some modules might become isolated from the SSA adapter.The follo

Page 101 - Select Boot Devices

Chapter 1. System DescriptionThank you for selecting a RS/6000 Enterprise Server Model H Series!The RS/6000 Enterprise Server Model H Series combines

Page 102

SSA Service AidsSSA service aids help you service the SP. This section describes those serviceaids, and tells how to use them.Attention: Do not run th

Page 103 - Utilities

The Identify FunctionThe identify function can be accessed from any of the service aids.This function enables you to determine the location of a parti

Page 104

Note: In some configurations of the using-system console:Esc and 0 = ExitEsc and 3 = CancelIn such configurations the displayed instructions for the

Page 105

Set Service Mode Service AidThe Set Service Mode service aid enables you to determine the location of a partic-ular disk drive module and to remove th

Page 106 - Ethernet adapter

The columns of information displayed on the SSA SERVICE AIDS menu havethe following meanings:2. Select the pdisk that you want to identify or put into

Page 107

3. Select either the service mode or the identify function. (For this example,assume that you have selected the service mode function.) The list of pd

Page 108 - Hard Disk Spin Up Delay

4. Select a second disk drive module, if required (for example, pdisk5). The fol-lowing display appears:┌─────────────────────────────────────────────

Page 109

5. Select either the service mode or the identify function. If the original disk drivemodule is to remain in service mode, you can select only the ide

Page 110 - System Firmware Recovery:

Link Verification Service AidThe Link Verification service aid helps you determine: Where an SSA link has been broken The status of the disk drive m

Page 111 - Select Language

3. When you have selected an adapter, a list is displayed showing the status of allthe disk drive modules that are attached to the adapter:┌──────────

Page 112 - Open Firmware Command Prompt

Second Edition (April 1999)The following paragraph does not apply to the United Kingdom or any country wheresuch provisions are inconsistent with loca

Page 113 - Chapter 5. Installing Options

The maximum configuration of the RS/6000 Enterprise Server Model H Series caninclude: Four PowerPC processors 8GB system memory Twelve 9.1GB intern

Page 114 - Safety Considerations

from either direction, the broken loop does not prevent access to any data,unless that data is on the failed disk drive module. If the loop is broken

Page 115

b. If you have just made changes to or have just turned on the system unit, youmight need to wait up to 30 seconds before detailed information about t

Page 116 - Expansion Bays

2. Select the hdisk or pdisk that you want to test.3. If you select an hdisk, a list of pdisks is displayed:┌─────────────────────────────────────────

Page 117

Format Disk Service AidThe Format Disk service aid formats SSA disk drive modules.Attention: Formatting a disk drive module destroys all the data on

Page 118

2. Select the pdisk that you want to format. The following instructions are dis-played:┌──────────────────────────────────────────────────────────────

Page 119

Certify Disk Service AidThe Certify Disk service aid verifies that all the data on a disk drive module can beread correctly. Instruction given elsewhe

Page 120 - Locked Position

2. Select the pdisk that you want to certify. The following instructions are dis-played:┌─────────────────────────────────────────────────────────────

Page 121

Service Aid Error CodesIf the SSA service aids detect an unrecoverable error and are unable to continue,one of the following error codes might occur:S

Page 122

Using the Service Aids for SSA-Link Problem DeterminationIf you have a problem with an SSA link, use the Link Verification service aid (see“Link Verif

Page 123

For this example, the Link Verification service aid displays the following information:┌──────────────────────────────────────────────────────────────

Page 124

Chapter 2. Using the System Unit Ergonomic InformationOnce you have setup your system, we encourage you to visit the Healthy Computingweb site. Good e

Page 125

Example 2. Broken Loop (Cable Removed): Each disk drive module normallycommunicates with the adapter through one data path. Because data can passarou

Page 126

For this example, the Link Verification service aid displays the following information:┌──────────────────────────────────────────────────────────────

Page 127

Example 3. Broken Loop (Disk Drive Module Removed): The followingdiagram shows eight disk drive modules connected to connectors A1 and A2 of theSSA a

Page 128

For this example, the Link Verification service aid displays the following information:┌──────────────────────────────────────────────────────────────

Page 129 - Selecting a Console Display

Finding the Physical Location of a DeviceThe physical location of a device (for example, a disk drive module or an SSAadapter) cannot be reported dire

Page 130 - Running Online Diagnostics

SSA-address count by 1 for each device, until you reach the disk drive module oradapter that is indicated in the SRN. Microcode MaintenanceUpdates to

Page 131

Vital Product Data (VPD)The vital product data (VPD) for the system unit and for the SSA adapter can bedisplayed by using the using-system service aid

Page 132 - Refer to the following table

Chapter 8. Using the System Verification ProcedureThe system verification procedure is used to check the system for correct operation.When you are ana

Page 133

Step 2. Loading the Diagnostics1. Stop all application programs running on the operating system.2. Stop the operating system.3. Turn the power off.4.

Page 134

Step 3. Running System VerificationThe Diagnostic Operating Instructions should be displayed.1. Press the Enter key.2. If the terminal type has not be

Page 135

2. Set the power switches of the attached devices to On.Note: When the system is plugged in but not powered on, the Power On LEDflashes slowly.3. Pre

Page 136 - Additional Printer Attributes

Step 5. Stopping the Diagnostics1. If you are running the Online diagnostics, use the folowing procedure to shutdown the system:a. Press F3 repeatedly

Page 137 - Service Mode

Chapter 9. Hardware Problem DeterminationProblem Determination Using the Standalone or Online DiagnosticsUse this procedure to obtain a service reques

Page 138 - Concurrent Mode

Step 3Determine if the operating system is accepting commands.Is the operating system accepting commands?NO The system must be turned off in order

Page 139 - Maintenance Mode

Step 5This step invokes the Online Diagnostics in concurrent mode.1. Log on as root or as superuser.2. Enter the diag command.3. Wait until the Di

Page 140

Step 7Starting at the top of the following table, find your symptom and do the action givenin the Action column. Step 8The following steps anal

Page 141 - Location Code Format

Step 10There is a problem with the keyboard.Find the type of keyboard you are using in the following table, then follow theinstructions given in t

Page 142 - AIX Location Codes

Step 111. If the terminal type has not been defined, you must use the Initialize Terminaloption on the Function Selection menu to initialize the o

Page 143

Step 12Did the Diagnostic Selection Menu display?NO If Problem Determination was selected from the Diagnostic ModeSelection menu, and if a recent

Page 144 - U1-P1-M2.12

Step 14The diagnostics produced a SRN for this problem.1. Record the SRN and other numbers read out.2. Report the SRN to the service organization.

Page 145

Step 16This step loads the Standalone Diagnostics. If you are unable to load the diagnos-tics, go to “Step 7.”1. Turn the power on.2. Insert the d

Page 146

Stopping the System UnitAttention: When using the shutdown procedure for your system, enter the correctcommand before you stop the system unit. Failur

Page 147

Problem Determination When Unable to Load DiagnosticsUse this procedure to obtain an error code. The service organization uses the errorcode to determ

Page 148

Step 3This step attempts to load Online Diagnostics in service mode.1. Turn the power to off.2. Turn the power on.3. If the keyboard indicator app

Page 149

Step 5Starting at the top of the following table, find your symptom and do the action givenin the Action column.Symptom ActionThe power LED does n

Page 150

Symptom ActionThe system does not respond when the pass-word is entered.Go to "Step 7". The system stopped and an indicator is dis-played on

Page 151

Step 6The diagnostics loaded correctly.Go to “Problem Determination Using the Standalone or Online Diagnostics” onpage 9-1. Step 7There is a p

Page 152

Chapter 10. SSA Problem Determination ProceduresProblem determination procedures are provided by power-on self-tests (POSTs),service request numbers (

Page 153

Adapter Power-On Self-Tests (POSTs)Two power-on self-tests (POSTs) are resident in the SSA adapter. The tests arePOST-1 and POST-2.POST-1 tests all th

Page 154

Appendix A. System RecordsRecord the Identification NumbersRecord and retain the following information.The server's identification numbers are l

Page 155

Device RecordsUse the following tables to keep a record of the options installed in or attached toyour system. This information can be helpful when y

Page 156

Refer to the following diagram of your server's bays when completing Table A-2 onpage A-4.disccDC3D3C6C2A2A1B1B2D6D2C5C1D5D4D1C4Notes:  If you

Page 157

Reading the Operator Panel DisplayThe operator panel display is used to: Track the progress of the system unit self tests and configuration program.

Page 158

Table A-2. Internal Files and DevicesAdapter Location SCSI ID Drive Description Inte-gratedBay A1 5 Optional Media Inte-gratedBay A2 4 CD-ROM Drive

Page 159

Appendix B. Service Processor Setup and TestFor your convenience, here is an example Service Processor setup checklist. It isbasic. Your setup may inc

Page 160

Testing the SetupThe following is a sample procedure to assure your setup is working.These tests include communicating with the server operating syste

Page 161

Call-Out:During the setup, you entered your phone numbers for the Pager (on page 3-19) andCustomer Voice (on page 3-20). These numbers are used for t

Page 162

Serial Port ConfigurationTo configure the serial port on an AIX system, enter the following commands from anAIX console:1. Log in as root.2. To find i

Page 163 - Introduction to Service Aids

Appendix C. Modem ConfigurationsSample Modem Configuration FilesWith hundreds of modems to choose from, and various modem programming stand-ards, con

Page 164 - AIX Shell Prompt Service Aid

Configuration File Selection1. Is your modem an IBM 7852-400?If Yes, use modem configuration file modem_m0.cfg and go to step 7 onpage C-3.Note: The

Page 165

a. AT&F reset command, orb. AT&Fn reset commands, where n can be 0, 1, etc.?If AT&F, configuration file modem_f.cfg is recommended.If AT&a

Page 166

Customizing the Modem Configuration FilesYou can create your own modem configuration files or modify the samples provided.After you customize your mod

Page 167

Xon/Xoff ModemsSome modems of the mid-80's vintage assume software flow control (Xon/Xoff)between the computer and the modem. Modems with this d

Page 168

Using the KeyboardsThere are several keyboards available for the system unit. The keyboards havevarious keys that enter data and control the cursor lo

Page 169

The server's operating system will have some built-in terminal emulators. You mayalso have a commercially available terminal emulation. It is imp

Page 170 - Disk Media Service Aids

Usually the command &D2 will work, but not always. The sample modem configura-tion files1 take this high percentage position. You should consult y

Page 171

Recovery StrategyThe recovery strategy consists of making two calls to establish a remote session.This is the easiest solution to implement, and allo

Page 172 - Disk to Disk Copy Service Aid

Modem Configuration SamplesSample File modem_m0.cfg # # COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP: modem_m # # FUNCTIONS: Modem config

Page 173 - Diskette Media Service Aid

# Expect a connection response.expect "33\r" or "31\r" or "28\r" or "26\r" or "24\r" or "21\r&q

Page 174

# %R = paging numberexpect "\r" timeout 6 # Confirm successful command.delay 2 # Wait before hanging up.send "ATH\r" # Hang up.

Page 175

Sample File modem_m1.cfg # # COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP modem_m1 # # FUNCTIONS: Modem configuration file specifically fo

Page 176

done disconnect:delay 2 # Separate from previous data.send "+++" # Assure command mode.delay 2 # Allow mode switching delay.send "ATH

Page 177

expect "\r" or "OK\r\n" timeout 2 # Confirm successful command.send "ATVXS=\r" # Numeric response code# AT compatib

Page 178

Sample File modem_z.cfg # # COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP Z # # FUNCTIONS: Modem configuration file for many early Hayes c

Page 179 - SCSI Bus Analyzer Task

All of the keyboards adjust for typing comfort. To tilt the keyboard, pull out the key-board legs. The legs snap into position. To decrease the tilt o

Page 180

timeout 6 done disconnect:delay 2 # Separate from previous data.send "+++" # Assure command mode.delay 2 # Allow mode switching delay.se

Page 181 - Service Hints Service Aid

Sample File modem_z0.cfg # # COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP Z # # FUNCTIONS: Modem configuration file for some early Hayes

Page 182 - Display Resource Attributes

expect "16\r" or "15\r" or "14\r" or "12\r" or "1\r" or "5\r" or "1\r" busy &qu

Page 183

Sample File modem_f.cfg # # COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP F # # FUNCTIONS: Modem configuration file for many recent Hayes

Page 184 - SSA Location Code Format

done retry: send "A/" # Repeat the previous command.# Expect a connection response.expect "16\r" or "15\r" or "14

Page 185 - The SSA Adapter

expect "8\r" or "7\r" or "6\r" or "4\r" or "3\r" delay 2 done Appendix C. Modem Configurations

Page 186 - Disk Drive Module Strings

Sample File modem_f0.cfg # # COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP F # # FUNCTIONS: Modem configuration file for many recent Hayes

Page 187 - Rules for SSA Loops

expect "16\r" or "15\r" or "14\r" or "12\r" or "1\r" or "5\r" or "1\r" busy &qu

Page 188 - Loops and Data Paths

done # RI Power On enabled. error: # Handle unexpected modem # responses.expect "8\r" or "7\r" or "6\r" or "4\r&qu

Page 189

Sample File modem_f1.cfg # # COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP F1 # # FUNCTIONS: Modem configuration file for many recent Hayes

Page 190 - SSA Service Aids

Using the Three-Button MouseThe mouse is a hand-operated locating device. A three-button mouse is available foruse with the system unit.Consult your a

Page 191 - Starting the SSA Service Aids

timeout 6 done retry: send "A/" # Repeat the previous command.# Expect a connection response.expect "16\r" or "15\r"

Page 192

error: # Handle unexpected modem # responses.expect "8\r" or "7\r" or "6\r" or "4\r" or "3\r" del

Page 193 - Set Service Mode Service Aid

C-28 RS/6000 Enterprise Server Model H Series User's Guide

Page 194

Appendix D. Service Processor Operational PhasesThis section provides a high-level flow of the phases of the Service Processor (SP).SP Power Applied │

Page 195

Standby PhaseThe standby phase can be reached in two ways:1. With the server OFF and power connected (the normal path), recognized by OK inthe LCD di

Page 196

The SP can dial a pre-programmed telephone number in the event of an IPLfailure. The SP issues an error report with the last reported IPL status indic

Page 197

D-4 RS/6000 Enterprise Server Model H Series User's Guide

Page 198 - Link Verification Service Aid

IndexNumerics1.12 GB, 2.25 GB, and 4.51 GB SSAdisk drives 7-563.5-inch diskette driveusing 2-11Aabout this book xviiaccount number 3-21activeSSA lin

Page 199

connectorport, on SSA adapter 7-54console mirroringenable/disable 3-10quick disconnect 3-30system configuration 3-30customer administration center 3-

Page 200

fragility of disk drive modules 10-1front view 5-4Function Select menu 7-31function, identify 7-31, 7-54Ggeneral access password,changing 3-9general

Page 201

With the mouse buttons, you can perform functions such as selecting and dese-lecting options, extending your selection, or choosing a command. The pre

Page 202

menus (continued)Function Select 7-31general user 3-4Link Verification service aid 7-38privileged user 3-6service processor 3-3service processor call-

Page 203 - Format Disk Service Aid

online diagnostics modes ofoperation 6-9operating considerationsstandalone and onlinediagnostics 6-1operational phases, SPstandby D-2operator panel

Page 204

removing a hot-swap disk drive 5-12reserved status 7-31, 7-39reset Service Processor 3-11restart recovery 3-22, 3-26RETAIN 3-21retries 3-21ring indi

Page 205 - Certify Disk Service Aid

SSA (serial storage architecture) (con-tinued)looplinks 7-25rules 7-27network information 7-41service aids 7-30Certify Disk 7-45Configuration Verifi

Page 206

using the 3.5-inch diskette drive 2-11using the CD-ROM drive 2-13using the hot swap disk drives 2-16using the keyboards 2-5using the mouse 2-7using th

Page 208

X-10 RS/6000 Enterprise Server Model H Series User's Guide

Page 209

Reader's Comments — We'd Like to Hear From YouRS/6000 Enterprise Server Model H Series User's GuidePart Number: SA38-0546-01Overall how

Page 210

Fold and TapeFold and TapePlease do not StaplePlease do not StapleFold and TapeFold and TapeInformation DevelopmentDepartment H6DS-956111400 Burnet Ro

Page 212

Caring for the MouseThe operating surface for the mouse should be smooth, clean, and flat. Forexample, you can operate the mouse on the following surf

Page 213

IBMPart Number: 41L6147Printed in the United States of Americaon recycled paper containing 10%recovered post-consumer fiber.April 1999SA38-546-141L

Page 214

ContentsCommunications Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viiFederal Communications Commission (FCC) Statement ...

Page 215 - Microcode Maintenance

Cleaning the Mouse1. Remove the retaining ring by turning it counterclockwise, in the direction of thearrow as shown in the illustration.Retaining Rin

Page 216 - Vital Product Data (VPD)

Using the 3.5-Inch Diskette Drive Diskette CompatibilityThe system unit has a 1.44MB diskette drive installed vertically in the front.The 1.44MB diske

Page 217

 To allow writing onto a diskette, slide the write-protect tab to cover the protectslot.Write-Protect Tab(Slot Closed)Loading and Unloading the 3.5-I

Page 218

Using the CD-ROM DriveCAUTION:A Class 3 laser is contained in the device. Do not attempt to operate the devicewhile it is disassembled. Do not attempt

Page 219

Loading the CD-ROM DrivePress the unload button to open the tray. Place the disc, with the printed side awayfrom the tray, into the tray. Slip out the

Page 220

Emergency EjectNote: Execute the following procedure only in an emergency (tray will not ejectalthough pressing the unload button).1. Insert a small

Page 221

Using the Hot Swap Disk DrivesFor information on installing SSA or SCSI hot swap drives refer to “Installing DiskDrives into the Hot-Swap Bays” on pag

Page 222

Hot Swap Disk Drive Physical LocationsdisccDC3D3C6C2D6D2C5C1D5D4D1C4C1 Hotswap Disk Drive D1 Hotswap Disk DriveC2 Hotswap Disk Drive D2 Hotswap Disk D

Page 223

Handling GuidelinesThe hot-swap disk drive is a sensitive device. Handle the hot-swap carrier and diskdrive with care. Do not drop the disk drive or

Page 224

Disk Drive Status LED StatesSCSI Disk Drives: The following table explains the meaning of the green andamber status LEDs and spin down button.AmberGr

Page 225 - Step 10

Privileged User Menus ... 3-6Service Processor Functions and Features ... 3-23Chapter 4. System Manag

Page 226 - Step 11

SSA Disk Drives: The following table explains the meaning of the Power, Readyand Check status LEDs.Locked PositionPowerReadyCheckStatus LEDsLED Statu

Page 227 - Step 13

Chapter 3. Service Processor MenusThe Service Processor menus enable you to configure Service Processor optionsand to enable and disable functions.Ser

Page 228 - Step 15

1 Operating system root password2 Privileged access password3 General access (power-on) passwordService Processor Functions ServiceProcessorMenus(ASCI

Page 229 - Step 17

Service Processor MenusThe Service Processor menus are divided into two groups: General user menus - the user must know the general access password.

Page 230

General User MenusThe menu options presented to the General user are a subset of the options avail-able to the Privileged user. The user must know the

Page 231

 Read Progress Indicators from Last System BootDisplays the boot progress indicators (check points), up to a maximum of 100,from the system boot prio

Page 232

Privileged User MenusThe following menus are available to privileged users only. The user must know thePrivileged Access Password in order to access t

Page 233

Note: The information under the Service Processor Firmware heading in the MainMenu example that follows is example information only.à ðService Proces

Page 234

Service Processor Setup Menuà ðService Processor SETUP MENU1. Change Privileged Access Password2. Change General Access Password3. Enable/Disable Cons

Page 235

PasswordsPasswords can be any combination of up to 8 alphanumeric characters. You canenter longer passwords, but the entries are truncated to include

Page 236

Diagnostic Package Utility Service Aid ... 7-9Dials and LPFK Configuration Service Aid ... 7-10Disk Based Diagn

Page 237 - Appendix A. System Records

 Enable/Disable Console MirroringWhen Console Mirroring is enabled, the Service Processor sends information toboth serial ports. This capability may

Page 238 - Device Records

 Surveillance Setup MenuThis option may be used to setup operating system surveillance.à ðOS Surveillance Setup Menu 1. Surveillance: Currently Ena

Page 239

System Power Control Menuà ðSYSTEM POWER CONTROL MENU1. Enable/Disable Unattended Start Mode: Currently Disabled2. Ring Indicate Power-On Menu3. Rebo

Page 240

– Ring Indicate Power-On may be set to 'Enabled' or 'Disabled'– Number of Rings may be set to any number from 1 to 255 Reboot/Res

Page 241

 Read Progress Indicators from Last System BootDisplays the boot progress indicators (check points), up to a maximum of 100,from the system boot prio

Page 242 - Call-In:

à ðSystem Environmental Conditions(System Power is currently off.)Fan : A stopped fan detectedFan 1: A stopped fan detectedFan 2: A stopped fan detec

Page 243 - Call-Out:

Call-in/Call-out Setup Menuà ðCALL-IN/CALL-OUT SETUP MENU1. Modem Configuration Menu2. Serial Port Selection Menu3. Serial Port Speed Setup Menu4. Tel

Page 244 - Serial Port Configuration

à ðModem Configuration MenuPort 1 Modem Configuration File Name:Port 2 Modem Configuration File Name:To make changes, First select the port and then t

Page 245

Serial Port Speed Setup Menuà ðSerial Port Speed Setup Menu1. Serial Port 1 Speed: Currently 962. Serial Port 2 Speed: Currently 9698. Return to

Page 246 - Configuration File Selection

à ðTelephone Number Setup Menu1. Service Center Telephone Number: Currently Unassigned2. Customer Administration Center Telephone Number: Currently

Page 247

Problem Determination When Unable to Load Diagnostics ... 9-10Chapter 10. SSA Problem Determination Procedures ... 10-1Disk Drive Mo

Page 248

For digital pagers that require a personal Identification Number (PIN) for access,include the PIN in this field as in the following example:1 8 123

Page 249 - Terminal Emulators

If call out policy is set to 'all', the Service Processor will attempt a call out to allthe following numbers in the order listed: 1. Servi

Page 250 - Recovery Procedures

Reboot/Restart Policy Setup MenuReboot describes bringing the system hardware back up from scratch, for example,from a system reset or power on. The b

Page 251

 Enable supplemental restart policy - The default setting is NO. If set to YES,the Service Processor restarts the system when the system loses contro

Page 252 - Prevention Strategy

Local User Function User Interface Local async consoleText based menus with NLSOperator Panel messagesPower and Miscellaneous Power On/OffConfigurable

Page 253 - Sample File modem_m0.cfg

System Power-On Methods Power-on Switch - see “Starting the System Unit” on page 2-1. SP Menu power-on requestYou can request a power-on via the Ser

Page 254

 Follow-up to a Failed Boot AttemptThe Service Processor will initiate a power-on sequence upon detection of afailed boot attempt.Service Processor R

Page 255

Use OS-Defined restart policy:: The Use OS-Defined restart policy defaultsetting is YES. This causes the SP to refer to the OS Automatic Restart Poli

Page 256 - Sample File modem_m1.cfg

Service Processor System Monitoring - SurveillanceSurveillance is a function in which the Service Processor monitors the system, andthe system monitor

Page 257

3. Surveillance delayThis is the length of time, in minutes, for the Service Processor to wait fromwhen the operating system is started to when the

Page 258

Communications StatementsThe following statement applies to this product. The statement for other productsintended for use with this product appears

Page 259 - Sample File modem_z.cfg

Console MirroringConsole mirroring allows a person on a local ASCII terminal to monitor the ServiceProcessor activities of a remote user. Console mir

Page 260

Service Processor Firmware UpdatesThe Service Processor EPROM may need to be updated for two different reasons:1. The UPDATE (composite) portion of th

Page 261 - Sample File modem_z0.cfg

Refer to the downloaded update instructions, or to the System Management Services“Config” on page 4-4 or “Display Configuration” on page 4-25 or Servi

Page 262

Updating Firmware from AIXYou must delete the file /var/update_flash_image before proceeding.The flash update image file must have already been placed

Page 263 - Sample File modem_f.cfg

System POST Errors: If POST (Power-On Self Test) errors occur duringstart-up, this error log helps isolate faults when used with the diagnostics.à ðR

Page 264

Chapter 4. System Management ServicesThe System Management Services provides a way to view information about yourcomputer and perform tasks such as se

Page 265 - delay 2

The System Management Services screen contains the following choices.Config: Enables you to view your system configuration.MultiBoot: Invokes the Muli

Page 266 - Sample File modem_f0.cfg

Utilities: Enables you to set and remove passwords, enablethe unattended start mode, set and view the addresses of yoursystem's SCSI controllers,

Page 267

ConfigSelecting this icon makes it possible for you to view information about the setup ofyour system unit. A list similar to the following appears w

Page 268

Selecting the down arrow key or Page Down key displays the next configurationscreen, which lists your computer's firmware version, the date of it

Page 269 - Sample File modem_f1.cfg

Attention: This is a Class A product. In a domestic environment this product maycause radio interference in which case the user may be required to tak

Page 270

MultiBootThis selection invokes the Mulitboot menu which provides several functions: To Select a CHRP compliant operating system to bootIn the case

Page 271 - # responses

The Select Software option, if supported by the operating system, shows the namesof the operating system installed. This option may not be supported b

Page 272

In the case of AIX this is a supported option only for the CHRP compliant version. Ifyou receive a message saying:No Operating System Installedinforma

Page 273 - Pre-Standby Phase

NewExit2Ethernet (Integrated)3SCSI 4.5 GB Harddisk id=6 (slot=1)SCSI Tape Drive id=5 (slot=1)1[1][2][3][4][5]SCSI CD-ROM id=3 (slot=1)-DisketteDefault

Page 274 - Bring-Up Phase

UtilitiesSelecting this icon enables you to perform various tasks and view additional informa-tion about your computer.Spin-UpError LogRIPLPasswordEx

Page 275 - Runtime Phase

RIPL (Remote Initial Program Load): Allows you to select aremote system from which to load programs via a networkadapter when your system unit is firs

Page 276

Power-On Password: Setting a power-on password helps protect information storedin your computer. If a power-on password is set for your computer, the

Page 277 - Numerics

Remote Mode: The remote mode, when enabled, allows the system to start fromthe defined boot device. This mode is ideal for network servers and other

Page 278 - (continued)

After you have entered and verified the password, the privileged-access passwordicon flashes and changes to the locked position to indicate that your

Page 279 - Index X-3

Hard Disk Spin Up DelayThis selection allows you to change the spin up delay for SCSI hard disk drivesattached to your system. Spin up delay values ca

Page 280

VCCI StatementThe following is a summary of the VCCI Japanese statement in the box above.This is a Class A product based on the standard of the Volun

Page 281 - Index X-5

Error LogSelecting this icon displays the log of errors your computer has encountered duringoperations.Selecting the Clear icon erases the entries in

Page 282

RIPLSelecting the Remote Initial Program Load (RIPL) icon gives you access to the fol-lowing selections. Chapter 4. System Management Services 4-1

Page 283 - Index X-7

The Set Address icon allows you to define addresses from which your computer canreceive RIPL code.Note: Some applications may require that IP address

Page 284

The Ping icon allows you to confirm that a specified address is valid by sending atest transmission to that address.After choosing the Ping option, yo

Page 285 - Index X-9

The Config icon allows you to configure network adapters that require setup.Selecting the Config icon presents a list of the adapters requiring config

Page 286

SCSI IDThis selection allows you to view and change the addresses (IDs) of the SCSI con-trollers attached to your system unit. To change an ID, use t

Page 287 - X-11

UpdateThis selection allows you to update the service processor and system firmware inyour system unit from an image on a 3.5-inch diskette. After ch

Page 288 - BUSINESS REPLY MAIL

System Firmware RecoveryIf a troubleshooting procedure has indicated that the firmware information in yoursystem unit has been corrupted, then you mus

Page 289

Text-Based System Management ServicesThe text-based Open Firmware command line and System Management Services areavailable if an ASCII terminal is att

Page 290 - SA38-546-1

Display Configuration This option provides information about the setup of your computer. A screen similarto the following is displayed.à ð Device

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