IBM A40P User Manual

Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271IBM NetVista Computer 

Input/output features v 25-pin, ECP/EPP parallel port v One or two 9-pin serial ports v Four 4-pin, USB ports v Standard mouse port v Standa

Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a cabo cualquier operación. 94 Hardware Maintenance Manual A40

Chapter 10. Related Service Information Safety notices (multi-lingual translations) . . . . 95 Safety Information . . . . . . . . . . . . 125 Gen

To Connect To Disconnect 1. Turn Everything OFF. 2. First, attach all cables to devices. 3. Attach signal cables to receptacles 4. Attach

CAUTION: When replacing the battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system ha

CAUTION: When a CD-ROM drive is installed, note the following. Use of controls or adjustments or performance of procedures other than those specified

≥ 32 kg (70.5 lbs) ≥ 55 kg (121.2 lbs) CAUTION: Use safe lifting practices when lifting your machine. Chapter 10. Related Service Information 9

CAUTION: Electrical current from power, telephone, and communication cables can be hazardous. To avoid personal injury or equipment damage, disconnect

PERIGO Para evitar choques elétricos, não conecte ou desconecte nenhum cabo, nem efetue instalação, manutenção ou reconfiguração deste produto durante

Cuidado: Ao substituir a bateria, utilize apenas o Número de Peça IBM 33F8354 ou um tipo de bateria equivalente recomendado pelo fabricante. Se seu si

Cuidado: Quando uma unidade de CD-ROM estiver instalada, observe o seguinte. A utilização de controles ou ajustes ou a execução de procedimentos difer

v Sun Solaris 2.5.1 or later v Novell NetWare Versions 3.2, 4.11, 5.0Specifications Dimensions Height: 445 mm (17.5 in.) Width: 165 mm (6

≥ 32 kg (70.5 lbs) ≥ 55 kg (121.2 lbs) Cuidado: Utilize práticas seguras para levantamento de peso ao levantar sua máquina. 104 Hardware Mainte

Cuidado: A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicação é perigosa. Para evitar ferimentos pessoais ou danos ao

106 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer

Chapter 10. Related Service Information 107

108 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer

Chapter 10. Related Service Information 109

DANGER Pour éviter tout risque de choc électrique, ne manipulez aucun câble et n’effectuez aucune opération d’installation, d’entretien ou de reconfig

Attention: Remplacez la pile usagée par une pile de référence identique exclusivement - voir la référence IBM - ou par une pile équivalente recomman

≥ 32 kg (70.5 lbs) ≥ 55 kg (121.2 lbs) Attention: Ce produit pèse un poids considérable. Faites-vous aider pour le soulever. Attention: Le

VORSICHT Aus Sicherheitsgründen bei Gewitter an diesem Gerät keine Kabel anschließen oder lösen. Ferner keine Installations-, Wartungs- oder Rekonfigu

6 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer

Achtung: Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen

≥ 32 kg (70.5 lbs) ≥ 55 kg (121.2 lbs) Achtung: Beim Anheben der Maschine die vorgeschriebenen Sicherheitsbestimmungen beachten. Achtung: An Ne

PERICOLO Per evitare il pericolo di scosse elettriche durante i temporali, non collegare o scollegare cavi, non effettuare l’installazione, la manuten

Attenzione: Quando si sostituisce la batteria, utilizzare solo una batteria IBM o batterie dello stesso tipo o di tipo equivalente consigliate dal pro

≥ 32 kg (70.5 lbs) ≥ 55 kg (121.2 lbs) Attenzione: Durante il sollevamento della macchina seguire delle norme di di sicurezza. Attenzione: La c

Chapter 10. Related Service Information 119

120 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer

Chapter 10. Related Service Information 121

PELIGRO Para evitar una posible descarga eléctrica, no conecte ni desconecte los cables ni lleve a cabo ninguna operación de instalación, de mantenimi

Percaución: Al cambiar la batería, utilice únicamente la batería IBM Número de pieza 33F8354 o un tipo de batería equivalente recomendado por el fabri

Chapter 3. Diagnostics Setup Utility program . . . . . . . . . . . 7 Product Recovery Program menu . . . . . . . 8 Diagnostics . . . . . . . . . .

≥ 32 kg (70.5 lbs) ≥ 55 kg (121.2 lbs) Percaución:: Alce la máquina con cuidado; el sobrepeso podría causar alguna lesión. Percaución: La cor

Safety Information This section contains the safety information with which you need to be familiar, before you service an IBM computer. General Safety

Observe the following rules when working on electrical equipment. v Find the room emergency power-off (EPO) switch, disconnecting switch, or electri

Handling electrostatic discharge-sensitive devices Any computer part containing transistors or integrated circuits (ICs) should be considered sensitiv

3. Check the power cord for the following: a. A third-wire ground connector in good condition. Use a meter to measure third-wire ground continui

Problem determination tips Because there is a large variety of hardware and software combinations that can be encountered, use the following informati

Adding adapters to the system When adapters are added to the system, an area in memory has to be allocated to run its programs. This can be done with

Not all device drivers are found in the CONFIG.SYS file. Advanced operating systems use .INI files to set up and start devices. Device drivers can acc

v POST Beep codes are sounds emitted from the speaker if the POST finds a problem. One beep indicates that the POST completed successfully. Multiple

ROM and RAM Addresses Adapter cards with processors can contain RAM and ROM. If the adapter cards have onboard memory, then the following are true. v

3. When the Setup Utility prompt appears on the screen during start-up, press F1. The Setup Utility menu will appear. 4. Follow the instructions

Miscellaneous Information Acronyms, Abbreviations, and Terms Term Information ACPA/A Audio Capture and Playback Adapter ADP Automatic Data Process

Term Information LUN Logical Unit Number (refer to SCSI) MAP Maintenance Analysis Procedure MCGA Modified Color Graphics Adapter MCA Micro Channe

Send Us Your Comments! We want to know your opinion about this manual (part number __________________). Your input will help us to improve our publica

4. Which computers do you service most? ___________________________________________________________________________ __________________________________

Notices References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries i

Trademarks The following terms are trademarks of the IBM Corporation in the United States or other countries or both. Alert on LAN Aptiva Asset ID

140 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer

Part Number: 06P1775 Printed in USA (1P) P/N: 06P1775

Navigating through the diagnostic programs Use the cursor movement keys to navigate within the menus. v The Enter key is used to select a menu item.

v A defective device is causing another device not to be recognized. v The SCSI controller failed (on the system board or SCSI adapter). v Use t

v Function Code: Represents the feature or function within the PC. v Failure Type: Represents the type of error encountered. v DeviceID: Cont

You can run the Start SMART Hard Disk Test and then continue with other diagnostic tests before running the Hard Drive Self-Test Results. Quick and Fu

v Follow instructions on screen.Viewing the test log Errors reported by the diagnostic test will be displayed by the program as a failed test. To vi

14 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer

Chapter 4. Installing Options Input/Output connectors . . . . . . . . . . 15 Removing the cover . . . . . . . . . . . 15 Internal drive removal and

3. Push the side cover toward the rear, using the two embosses at the back of the cover. 4. Remove the cover. Internal drive removal and repl

1 Bay 1 - Max Height: 41.3 mm (1.6 in.) CD-ROM drive (standard in some models) 5.25-inch hard disk drive 2 Bay 2 - Max Height: 41.3 mm (1.6 in

4. Install the drive into the bay. Align the screw holes and insert the two screws. 5. Connect the power and signal cables to the drive.CD-R

2. Remove the side support bar. 3. Remove the front EMC shield for the specific drive bay. 4. Pivot the lower drive bay cage outward from

5. Mount DASD rails on the drive you wish to install and slide the drive along the rail guides into the unoccupied drive bay. 6. Press the t

Hard disk drive jumper settings IDE hard disk drives for the NetVista series computers use jumpers to set the drives as primary (master) or secondary

2. Remove the two metal knockouts. 1 U-bolt 2 Bolt holes 3 Nuts 3. Insert the U-bolt through the rear panel. Attach and tighten t

2. Remove the blue adapter card retainer and slot cover for the appropriate expansion slot. 3. Remove the adapter from its static-protective

Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271IBM NetVista Computer 

5. Install the adapter card retainer. 6. Replace the cover and connect the cables.AGP adapter Some models come with a high-performance AGP v

Connector Description 1 Digital video interface (DVI) connector Used to attach a digital monitor. This connector provides the signals necessary to

Replacing the cover 1. Position the cover on the chassis, aligning the tabs on the cover with the slots on the chassis. 2. Slide the cover towar

Chapter 5. FRU Replacements Computer exploded view . . . . . . . . . . 28 A40/A40P/A40i system board layout . . . . . 29 System board locations . .

Computer exploded view 28 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer

A40/A40P/A40i system board layout 32313334 System board locations 1CPU fan connector 18PCI slot 5 2Microprocessor 19 PCI slot 4 3DIMM 0

Clear CMOS/Flash Boot Block Recovery Use the recovery jumper setting to Clear CMOS or to Flash Boot Block Recover. Jumper Setting Description CMOS

4. Install the DIMM straight down into the connector until the retaining clips close. Make sure the notches in the DIMM align with the tabs on the

6. Remove the board from the chassis. 7. Remove the processor from the old system board and install it on the new system board. 8. Remove

2. The speaker is secured by one tab on either side and two at the bottom. Firmly push the speaker up from the bottom until it comes out from the t

Note: Before using this information and the product it supports, be sure to read the general information under “Notices” on page 138. Second Edition

Pin Signal Function 1 3.3 V +3.3 V dc 2 3.3 V +3.3 V dc 3 COM Ground 4 5 V +5 V dc 5 COM Ground 6 5 V +5 V dc 7 COM Ground 8 POK Pow

4. Remove the power supply. Chapter 5. FRU Replacements 35

36 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer

Chapter 6. Symptom-to-FRU Index SIMM/DIMM/RIMM memory errors . . . . . . 37 Hard disk drive boot error . . . . . . . . . 38 Diagnostic error codes .

Error FRU/Action 2xx-2y A memory error was detected in DIMM/RIMM socket Y Replace the DIMM/RIMM in the socket identified by the last digit of the err

Diagnostic error codes Refer to the following diagnostic error codes when using the diagnostic tests. See ″Diagnostics″ on page 7 for the specific ty

Diagnostic Error Code FRU/Action 000-197-XXX BIOS test warning 1. Make sure the component that is called out is connected and/or enabled 2. Re-

Diagnostic Error Code FRU/Action 001-038-XXX System Extension failure 1. Adapter card 2. System board 001-039-XXX System DMI data structure err

Diagnostic Error Code FRU/Action 001-271-XXX System IRQ4 failure 1. Device on IRQ4 2. System board 001-272-XXX System IRQ5 failure 1. Device

Diagnostic Error Code FRU/Action 001-301-XXX System RTC Century byte error 1. Flash the system 2. System board 005-000-XXX Video Test Passed 1.

Contents Chapter 1. General Checkout . . . . . . 1 Chapter 2. General Information . . . . . 3 Features . . . . . . . . . . . . . . . . 3 Specificatio

Diagnostic Error Code FRU/Action 005-197-XXX Video test warning 1. Make sure the component that is called out is connected and/or enabled 2. Re

Diagnostic Error Code FRU/Action 011-000-XXX Serial port Interface Test Passed 1. No action 011-001-XXX Serial port Presence 1. Remove external

Diagnostic Error Code FRU/Action 014-001-XXX Parallel port Presence 1. Remove external parallel device, if present 2. Run setup, enable port 3.

Diagnostic Error Code FRU/Action 015-002-XXX USB port Timeout 1. Remove USB device(s) and re-test 2. System board 015-015-XXX USB port External

Diagnostic Error Code FRU/Action 018-195-XXX PCI Card Test aborted by user 1. PCI card 2. Information 3. Re-start the test, if necessary 018

Diagnostic Error Code FRU/Action 020-199-XXX PCI test failed, cause unknown 1. Go to the ″Undetermined problems″ section 2. Flash the system an

Diagnostic Error Code FRU/Action 030-00X-XXX 030-01X-XXX SCSI interface failure 1. SCSI signal cable 2. Check power supply 3. SCSI device 4.

Diagnostic Error Code FRU/Action 035-196-XXX RAID interface test halt, error threshold exceeded 1. Press F3 to review the log file 2. Re-start

Diagnostic Error Code FRU/Action 071-199-XXX Audio port test failed, cause unknown 1. Go to the ″Undetermined problems″ section 2. Flash the sy

Diagnostic Error Code FRU/Action 086-196-XXX Mouse Port interface test halt, error threshold exceeded 1. Press F3 to review the log file 2. Re-

Chapter 9. About this manual . . . . . 93 Important Safety Information . . . . . . . . 93 Chapter 10. Related Service Information . . . . . . . . .

Diagnostic Error Code FRU/Action 170-195-XXX Voltage Sensor(s) Test aborted by user 1. Information 2. Re-start the test, if necessary 170-196-X

Diagnostic Error Code FRU/Action 175-199-XXX Thermal Sensor(s) test failed, cause unknown 1. Go to the ″Undetermined problems″ section 2. Flash

Diagnostic Error Code FRU/Action 217-28X-XXX 217-29X-XXX Hard Disk Drive (SCSI) error 1. Hard Disk Drive Cable 2. Check power supply voltages 3

Beep symptoms Beep symptoms are short tones or a series of short tones separated by pauses (intervals without sound). See the following examples. Bee

Beep Symptom FRU/Action 3-3-4 Screen initialization failed 1. Video Adapter (if installed) 2. System Board Display 3-4-1 Screen retrace test de

Symptom/Error FRU/Action No beep during POST. 1. See “Undetermined problems” on page 75. 2. System Board 3. Memory Module 4. Any Adapter

POST Error Code FRU/Action 08X Check SCSI terminator installation. 1. SCSI Cable 2. SCSI Terminator 3. SCSI Device 4. SCSI Adapter 101 Sy

POST Error Code FRU/Action 163 Clock not updating or invalid time set 1. Time and Date Set? 2. CMOS Backup Battery (see “Safety Information” on

POST Error Code FRU/Action 190 Chassis intrusion detector was cleared. This is information only, no action required. If this code does not clear: 1.

POST Error Code FRU/Action 604 And able to run diagnostics 1. Run Setup and verify diskette configuration settings 2. Diskette Drive A/B 3.

Chapter 1. General Checkout This general checkout procedure is for type 2271/6840/6841 computers. Attention: The drives in the computer you are ser

POST Error Code FRU/Action 1102 Card selected feedback error 1. Run diagnostics 1103 Port fails register check 1. Run diagnostics 2. System

POST Error Code FRU/Action 16XX 1. 36/38 Workstation Adapter 1762 Hard disk drive configuration error 1. Run Configuration. (See “Setup Utility

POST Error Code FRU/Action 4612, 4613, 4640, 4641 1. Memory Module Package 2. Multiport/2 Adapter 4650 1. Multiport/2 Interface Cable 46XX N

POST Error Code FRU/Action 96XX 1. SCSI Adapter 2. Any SCSI Device 3. System Board 4. Riser card 10101, 10102, 10104, 10105, 10106, 10107

POST Error Code FRU/Action 10453 Wrong drive type? Information only 10454 Sector buffer test error 1. Run diagnostics 10455, 10456 Controller erro

POST Error Code FRU/Action 109XX Check the adapter cables 1. ActionMedia Adapter/A 2. System Board 3. Riser card112XX This adapter does not

POST Error Code FRU/Action 16520, 16540 1. 6157 Streaming Tape Drive 2. 6157 Tape Attachment Adapter 166XX, 167XX 1. Token Ring Adapter 2.

POST Error Code FRU/Action 208XX Verify there are no duplicate SCSI ID settings on the same bus. 1. Any SCSI Device 210XXXX Internal bus, size unk

POST Error Code FRU/Action 273XX 1. 1 Mbps Micro Channel 2. Infrared LAN Adapter 27501, 27503, 27506, 27507 1. ServerGuard Adapter 2. Sy

Miscellaneous error messages Message/Symptom FRU/Action CMOS Backup Battery inaccurate 1. CMOS Backup Battery (see “Safety Information” on page 1

If NO, continue to 002. If YES, proceed to 003. 002 If the Power Management feature is enabled, do the following: 1. Start the Configuration/

Message/Symptom FRU/Action ″Insert a Diskette″ icon appears with a known-good diagnostics diskette in the first 3.5-inch diskette drive. 1. Syste

Message/Symptom FRU/Action Some or all keys on the keyboard do not work 1. Keyboard 2. Keyboard Cable 3. System Board Undetermined problem

76 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer

Chapter 7. Parts 1234567891011121314151617181920212223 © Copyright IBM Corp. 2000 77

Parts listing The parts listing supports the following models: xxU, xxS, xxP, xxC, xxD, xxM, xxV, xxF, xxS, xxG, xxT. Index System (types 2271/6840/

Index System (types 2271/6840/6841) FRU No. 17 Memory 128MB SDRAM (2271 - none) (6840 - VAU, VAA, VAT) (6841 - VAU, VCJ) 33L3076 18 Fan Sink, non-

Index System (types 2271/6840/6841) FRU No. 23 Bezel Release Bar (all) 19K4946 Chassis Assembly (all) 19K4930 Side Panel With Nameplate (all) 19

Index System (types 2271/6840/6841) FRU No. Modem - Universal (2271 - all except ECU, GCU) (6840/6841 - none) 19K2963 Modem - Domestic (2271 - ECU,

Turkish - ID 179 37L2542 Turkish - ID 440 37L2543 UK English 37L2544 Yugoslavian 37L2545 UK English (ISO) 37L2546 Japanese 37L2547 Chinese 37L2

Computer Power Cords Arabic 14F0033 Australian 93F2365 Belgian 1339520 Bulgarian 1339520 Canadian 93F2364 Czech 1339520 Denmark 13F9997 Finlan

Chapter 2. General Information Features The NetVista type 2271/6840/6841 computers are available in 5 x 7 (five I/O adapter slots, plus one AGP slot,

ME SK Recovery CD 32P4247 ME SL Recovery CD 32P4244 ME SP Recovery CD 32P4232 ME SV Recovery CD 32P4236 ME TH Recovery CD 32P4248 ME TR Recovery

Chapter 8. Additional Service Information Security features . . . . . . . . . . . . . 85 Passwords . . . . . . . . . . . . . . 85 Power-on password

5. Remind the user to enter a new password when service is complete.Administrator password The administrator password is used to restrict access to

To update the EPROM using the DMI MIF Browser, use the following procedure. 1. Click Start from the desktop, then Programs. 2. Select IBM System

Flash (BIOS/VPD) update procedure Attention: Refer to the information label located inside the system unit cover for any model-specific information

Power management Power management reduces the power consumption of certain components of the computer such as the system power supply, processor, hard

– Standby: Screen is blank, but can be restored immediately when any activity is detected. – Suspend: Monitor uses less power than in Standby mo

The Configuration/Setup Utility program includes settings that can be enabled and disabled to configure the network interface in the computer. These s

92 Hardware Maintenance Manual A40 Type 6840 A40P Type 6841 A40i Type 2271: IBM NetVista Computer

Chapter 9. About this manual This manual contains service and reference information for the IBM® NetVistaTM Series computer types 2271/6840/6841. This