IBM 40X0101 Datasheet Page 207

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207
Which service offering ts you best?
When you purchase a new Maintenance Kit from Lexmark, a Lexmark authorised
service partner can come to you to install it or even sell you a new one on site.
Maintenance Kits include a fuser unit, or transfer belt, as well as wearable parts.
Maintenance Kit Installation
At any moment during your initial base guarantee – but not exceeding it – you can
opt for an even higher level of service, such as on-site support and exchange.
Base Guarantee Upgrade
The ability to renew an extended guarantee, or a previous renewal guarantee, is
available for one year at a time, providing there is no gap in coverage. Renewal
guarantees can be purchased each year as long as the reference is available in
Lexmark’s official pricing list. This new offering gives you the flexibility to benefit from
your printer for an extended amount of time until a new installed base purchase is
made.
Renewal Guarantee
Expanding the coverage of your base guarantee, the extended guarantee prolongs
service for a period of one, two or three years. It must be continuous from the base
guarantee without a gap (lapsed coverage) and may be purchased only once. In very
special cases, signing a four-year extended guarantee contract is possible. For such
a request, contact Lexmark directly.
Extended Guarantee
SERVICES
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