IBM 365CS/CSD User Manual

This Manual Supports:ThinkPad 365C/CD (2625)ThinkPad 365CS/CSD (2625)ThinkPad 365X/XD (2625)ThinkPad 380 (2635)ThinkPad 385 (2635)Thin

Parts Listing 560 (2640) ... 325ThinkPad 760 (9546, 9547) . . . . . . . . . . 335Read This First ... 338Checkout Guid

System Unit - ThinkPad 365E, 365ED Only Important The following FRUs are for ThinkPad 365E and365ED models only. For ThinkPad 365C, CD, CS,and C

Keyboard (Index Number 2)Index FRU - External Diskette Drive with Cable(U.S.-2625, model R6G, W9G)75H7572 - External Diskette Drive 3-Mod

Norwegian 42H3949 Portuguese/Brazil 42H3950 Russian 42H3956 Spanish 42H3951 Swiss French 42H3953 Swiss German 42H3952 Swiss French/German

ThinkPad 365X, 365XD (2625)Read This First ... 93Checkout Guide . . . . . . . . . . . . . . . . . 96Memory Check

1120 CPU Card and System Board Card . . . 1591130 System Board / PCMCIA Slot Assembly . 162Locations . . . . . . . . . . . . . .

Read This FirstBefore you go to the checkout guide, be sure to read thissection. Important Notes Only certified trained personnel shouldservice

What to Do First: The servicer must include thefollowing information on the parts exchange form or partsreturn form that is attached to the retu

How to Disable the Power-On Password: Important This information is not available in this online HMMformat. See your IBM Servicer or IBM Authori

Checkout GuideUse the following procedure as a guide for computerproblems. Note The diagnostic tests are intended to test only IBMproducts. Non

Symptoms (Verified) Go toThe configuration is notthe same as theinstalled devices.“Checking the InstalledDevices List” onpage 123.Other symptoms

Do You Need Technical References? ... 612Problem Determination Tips ... 613Phone Numbers, U.S. and Canada ... 614Notices .

printed on the printer connected to the parallel port. See“Error Log” on page 121 for more information.System Programs in Flash Memory: System s

TrackPoint III CheckoutIf the TrackPoint III will not work, check the configuration inthe ThinkPad Features program. If the configuration of theT

a diskette drive attached through the external diskette driveconnector.Warning: Make sure that the diskette does not havemore than one label att

Checking the AC Adapter: You are herebecause the computer fails only when the AC Adapter isused. If the power problem occurs only when a PortRe

Checking Operational Charging: To checkoperational charging, use a discharged battery pack or abattery pack that has less than 50% of the total

3. If the voltage is less than +9.6 V dc, the battery packhas been discharged. Recharge the battery pack.If the voltage is still less than +9.6 V

6. Measure the voltage of the backup battery. Refer tothe following table for voltages: If the voltage is correct, replace the system board. If

Events that cause the computer to enter suspend mode: Suspend mode is requested by the Fn key (Fn+F4). The LCD is closed. The specified time h

Symptom-to-FRU IndexThe Symptom-to-FRU Index lists the symptoms and errorsand the possible causes. The most likely cause is listedfirst. Note P

Symptom / Error FRU / Action in Sequence111(I/O parity.)1. Go to “MemoryCheckout” onpage 97. 2. Port Replicator 3. System Board158(HDP was not

x IBM Mobile Systems - ThinkPad HMM Volume 3

Symptom / Error FRU / Action in Sequence188(EEPROM CRC #2 error.)1. Set the systemidentification usingthe ThinkPad 750Cehardwaremaintenance diske

Symptom / Error FRU / Action in Sequence601, 6XX(601: Diskette drive orcontroller error.)1. Go to “Diskette DriveTest” on page 99. 2. Diskette D

Symptom / Error FRU / Action in Sequence861X(Pointing device error whenTrackPoint III is enabled.)8611 System buserror–I/F between8042 and IPDC.

Symptom / Error FRU / Action in SequenceTwo short beeps witherror codes.POST error. See “Numeric ErrorCodes” on page 106.Two short beeps withblan

LCD–Related Symptoms Important The TFT LCD on some models of this computercontains over 1,440,000 thin-film transistors (TFTs). Asmall number o

Keyboard/TrackPoint III–RelatedSymptomsSymptom / Error FRU / Action in SequenceKeyboard (one ormore keys) does notwork.1. Reseat the keyboardcon

Function–Related SymptomsSymptom / Error FRU / Action in SequenceThe system will notenter hibernationmode by opening thekeyboard.1. Go to “Hiber

Peripheral Device–Related SymptomsSymptom / Error FRU / Action in SequenceExternal display doesnot work correctly.1. See “External DisplaySelf-Te

1. Run the advanced diagnostic test for the systemboard in loop mode at least 10 times.2. If no error is detected, do not replace any FRUs.3. If

Related Service ProceduresThis section provides information about the following:  “Status Indicators” “How to Run the Diagnostics” on page 120

IntroductionPortable Computer Descriptions ... 2Drive and Diskette Compatibility Matrix ... 5Important Service Information ...

Symbol Color Meaning.2/ BatteryChargingGreen Indicates that the batterypack is charging. When theindicator turns off, thebattery pack is fullycha

Symbol Color Meaning.8/ SuspendModeGreen When on, indicates thecomputer is in suspendmode.BlinkingGreenIndicates that the computeris entering sus

How to Run the DiagnosticsUse either the TrackPoint III or the cursor move keys tointeract with the tests. The Enter key works the same asselecti

Error LogDiagnostic errors are printed on the printer that is attachedto the parallel port when the error is detected. The error isalso logged i

Device ID: If an error is detected by the diagnostictests, a three-digit device ID is displayed. The device IDindicates the suspected device.Icon

FRU Codes: If an error is detected by the diagnostictests, a four-digit FRU code is displayed. The FRU codeindicates two suspected FRUs. Replace

The FDD-1 icon represents the first drive in the systemconfiguration. Similarly, the FDD-2 icon represents thesecond drive, attached to the exter

Fn Key CombinationsThe following table shows the Fn key and function keycombinations and their corresponding functions.The Fn key works independe

Product Overview (365X, 365XD)The following table shows an overview of the systemfeatures.Feature DescriptionProcessor  Intel Pentium 100 MHz

FRU Removals and ReplacementsThis section contains information about removals andreplacements. Do not damage any part. Only certified and traine

Portable Computer DescriptionsModels N51, CL57, and P70/75 and Thinkpads 700x and720x are Micro Channel systems. All others are AT/ISAbus systems

1010 Rear Connector DoorRemove the center latch, then remove the rear connectordoor by flexing it.128 IBM Mobile Systems - ThinkPad HMM Volume 3

1020 Battery Pack Note Be careful that the computer does not fall backwardwhen the battery pack is removed.1 ThinkPad 365X, 365XD (2625) 129

1025 Insulator SheetTo access items under the keyboard other than the batterypack, first raise the black insulator sheet as shown in thefigures.

Step Screw Location (Quantity) Length.1/ Insulator Sheet (2) M3 x 3mm.2/ HDD Bracket (1) M2 x 5mmNote: Make sure you use the correct screws when

1030 DIMM Card (If Installed) Battery Pack (1020) Lift Insulator Sheet (1025)3211Notch132 IBM Mobile Systems - ThinkPad HMM Volume 3

1040 Diskette Drive / CD-ROM Drive Battery Pack (1020) Lift Insulator Sheet (1025)Diskette Drive (Model 365X): Note Release the latch at the

CD-ROM Drive (Model 365XD) Warning Remove the CD-ROM drive exactly as shown in thefigure. Do not apply any extra force to the CD-ROMdrive when r

1045 Base Cover Assembly / KeyboardLatch Battery Pack (1020) Diskette Drive / CD-ROM Drive (1040) Note Push the keyboard latch from the outsid

1050 Hard Disk Drive Battery Pack (1020) Lift Insulator Sheet (1025) Warning Do not drop or apply any shock to the hard diskdrive. The hard di

1060 Top Cover Battery Pack (1020)1122Step Screw Location (Quantity) Length.2/ Top Cover (2) M2 x 5mmNote: Make sure you use the correct screw

Model Type Processor Memory Hrd DskThinkPad 380 2635 Pentium-150 16M/48M 1.08G2635 Pentium-150 16M/48M 1.35G2635 Pentium-150 16M/48M 2.1

Note When replacing the top cover, be careful not todamage the resume switch. Ensure that the resumeswitch extends through the hole, as shown i

1070 Keyboard Unit Battery Pack (1020) Top Cover (1060)When replacing the keyboard unit, connect the keyboardconnector as shown in the figure;

1080 LCD Assembly Battery Pack (1020) Insulator Sheet (1025) Diskette Drive / CD-ROM Drive (1040) Hard Disk Drive (1050) Top Cover (1060)

Step Screw Location (Quantity) Length.3/ LCD Cable (1) M3 x 4mmNote: Make sure you use the correct screws when replacing. ThinkPad 365X, 365X

1085 LCD Panel Battery Pack (1020) Insulator Sheet (1025) Diskette Drive / CD-ROM Drive (1040) Hard Disk Drive (1050) Top Cover (1060) Key

58675****Part only for 10.4-inch LCDs.Step Screw Location (Quantity) Length.5/ LCD Panel (4) M3 x 6mmNote: Make sure you use the correct screws

9101112151314Step Screw Location (Quantity) Length.9/ LCD Cable (1) M3 x 6mm.11/ Inverter Card (1) ST2.9 x4.5 mm(10.4-inchLCD)M3 x 6mm(11.3-inchL

15 ThinkPad 365X, 365XD (2625) 145

TFT 10.4-inch LCD Panel (A) TFT 10.4 (A) P/N 46H8093 69H7947 82H8039Note: You can replace the entire 10.4-inch TFT LCD unit(A) with the entire

5866759101112151314Step Screw Location (Quantity) Length.6/ LCD Panel (4) M3 x 6mmNote: Make sure you use the correct screws when replacing.

Model Type Processor Memory Hrd DskThinkPad 755CV 9545 486DX4-100/33 8M/32M 540M9545 486DX4-100/33 8M/32M 810MThinkPad 755CV 9545 486DX4-1

When replacing:When replacing the LCD cable, replace the coppertape and gasket top as shown below.Gasket Top15Step Screw Location (Quantity) Len

TFT 10.4-inch LCD Panel (B) TFT 10.4 (B) P/N 83H5349 83H5350Note: You can replace the entire 10.4-inch TFT LCD unit(A) with the entire LCD unit

5576Step Screw Location (Quantity) Length.5/ LCD Panel (4) M3 x 6mmNote: Make sure you use the correct screws when replacing.150 IBM Mobile Syst

98101112131415Step Screw Location (Quantity) Length.8/ LCD Cable (1) M3 x 6mm.1ð/ Inverter Card (1) ST2.9 x4.5 mm.12/ Right Hinge (1) M3 x 6mm.13

TFT 11.3-inch LCD PanelLatches ALatches B12342Latches ALatches BStep Screw Location (Quantity) Length.2/ LCD Front Cover (2) M3 x 6mmNote: Make

65587 When replacing:When replacing the LCD panel, glue the rear foam onthe rear of the LCD as shown below.Step Screw Location (Quantity) Length.

910111215131415Step Screw Location (Quantity) Length.9/ LCD Cable (1) M3 x 6mm.11/ Inverter Card (1) M3 x 6mm.13/ Right Hinge (1) M3 x 6mm.14/ Hi

1090 Indicator Card Battery Pack (1020) Insulator Sheet (1025) Diskette Drive / CD-ROM Drive (1040) Hard Disk Drive (1050) Top Cover (1060)

1100 Volume Switch / SpeakerAssembly Battery Pack (1020) Insulator Sheet (1025) Diskette Drive / CD-ROM Drive (1040) Hard Disk Drive (1050)

1110 Keyboard Card / Cable Battery Pack (1020) Insulator Sheet (1025) Diskette Drive / CD-ROM Drive (1040) Hard Disk Drive (1050) Top Cover

Drive and Diskette Compatibility MatrixThe following table provides identification information for3.5-inch drives.DisketteDriveIdentifyingMark3.5

Note To remove the cable, do steps 6 and 7.When reinstalling the cable, make sure the cable end withthe letter P is installed in the system boa

1120 CPU Card and System BoardCard Battery Pack (1020) Insulator Sheet (1025) Diskette Drive / CD-ROM Drive (1040) Hard Disk Drive (1050) To

Note The system board fits exactly in place in the basecover. Align the system board carefully whenremoving or reinstalling. Do not force it. B

To remove the CPU card from the system board:3412Rear viewConnector Be CarefulWhen connecting the CPU card and the system boardagain, use the pro

1130 System Board / PCMCIA SlotAssembly Battery Pack (1020) Insulator Sheet (1025) Diskette Drive / CD-ROM Drive (1040) Hard Disk Drive (1050

12345679108ConnectorStep Screw Location (Quantity) Length.2/ System Board (2) M2.5 x3 mm.3/ System Board (1) M2.5 x4 mm.4/ System Board (6) HexSt

Locations Front View .1/ LCD .2/ Contrast Control .3/ Brightness Control .4/ Indicator Panel .5/ Built-in Microphone .6/ LCD Suspend Switc

Inside View.1/ Keyboard Lock.2/ Battery Pack.3/ Optional Memory Expansion Module.4/ CD-ROM Drive (365XD), Diskette Drive (365X).5/ Mechanical CD

Bottom View.1/ Legs166 IBM Mobile Systems - ThinkPad HMM Volume 3

Rear View .1/ Rear Connector Door .2/ Connector for Port Replicator .3/ IR Port .4/ External Input Device Connector .5/ External Display Co

Important Service Information Important Diskette fixes are customer installable. The diskettefixes are located on the PC Company Bulletin BoardS

Power-On Password Jumper PadsThe power-on password jumper pads are found on thesystem board near the backup battery, as shown in thefigures.121.

Notes ThinkPad 365X, 365XD (2625) 169

Parts Listing 365X, 365XD (2625)Model 365X - Diskette Drive170 IBM Mobile Systems - ThinkPad HMM Volume 3

Index System Unit (365X)1 LCD Panel — See page 174. 2 Top Cover 69H79193 Keyboard — See page 178. 4 Battery Pack 41H74385 Hard Disk Drive (720 MB

Model 365XD - CD-ROM Drive172 IBM Mobile Systems - ThinkPad HMM Volume 3

Index System Unit (365XD)1 LCD Panel — See page 174. 2 Top Cover 69H79193 Keyboard — See page 178. 4 Battery Pack 41H74385 Hard Disk Drive (720 M

Model 365X/365XD - TFT LCD PanelIBMTinkPad232456**71* Parts only for the 11.3-inch TFT.174 IBM Mobile Systems - ThinkPad HMM Volume 3

TFT LCD FRU Parts List 10.4-inch (A) P/N 46H8093 69H7947 82H8039 10.4-inch (B) P/N 83H5349 83H5350 Notes 1. You can distinguish the 10.4-inch

Model 365X/365XD - DSTN LCD Panel2134*2567* Part only for the 10.4-inch LCDs.176 IBM Mobile Systems - ThinkPad HMM Volume 3

DSTN LCD FRU Parts List 10.4-inch DSTN LCDIndex System Unit1 Hinge Cover Assembly FDD 74H0617 Hinge Cover Assembly CD-ROM 74H06182 LCD Cover Kit

The advanced diagnostic tests are intended to test onlyIBM products. Non-IBM products or modified options cangive false errors and invalid respon

Keyboard Unit Arabic 42H3936 Belgian 42H3937 Canadian French 42H3938 Czech 73H7241 Danish 42H3939 Dutch 42H3940 French 42H3942 German 42

Common/Option Parts ListMiscellaneous Parts Screw Kit 74H0229Includes (Type) (Quantity):M2 x 4 (Bind Head) (15)M2 x 5 (Pan Head) (11)M2 x 4 with

OptionsNotes:1. When you replace the AC Adapter with a new one,use the one for the country where the computer isused, even if the computer is fro

Numeric Keypad Belgian 95F5741 Canadian French 95F5466 Danish 95F5467 Dutch 95F5467 French 95F6313 German 95F6314 Greek 95F5467 Hebrew 95

ToolsTri-Connector Wrap Plug 72X8546PC Test Card 35G4703 Screwdriver Kit 95F3598 ThinkPad 750CeHardware Maintenance Diskette 82G3891(This disk

ThinkPad 380, 380D, 385, 385D(2635)Read This First ... 185Checkout Guide . . . . . . . . . . . . . . . . 189Memor

1150 LCD Misc. Parts ... 244DSTN LCD Hinges/Latches ... 244LCD Cable . . . . . . . . . . . . . . . . . 247Loc

Read This FirstBefore you go to the checkout guide, be sure to read thissection. Important Notes Only certified trained personnel shouldservice

What to Do First: The servicer must include thefollowing in the parts exchange form or parts return formthat is attached to the returned FRU:1.

:h4/.How to Disable the Power-On Password: Important This information is not available in this online HMMformat. See your IBM Servicer or IBM Au

Safety Notices (Multi-lingualTranslations)In this manual, safety notices appear in English with apage number reference to the appropriate multi-l

Power Shutdown Switch: The power shutdownswitch resets the system regardless of the microcodestatus and forces the power off. Use this push butt

Checkout GuideUse the following procedure as a guide for computerproblems.Note: The diagnostic tests are intended to test only IBMproducts. Non

Symptoms (Verified) Go toSymptoms cannot bere-created. (Intermittentproblems).Use the customerreported symptoms andgo to “Symptom-to-FRUIndex” on

2. Insert the System Program Service Diskette intodrive A and power on the computer.3. Select Update system programs from the menu.System Board C

The following auxiliary input devices are supported for thiscomputer:  Numeric keypad Mouse (PS/2 compatible) External keyboard (with keyboar

FDD-1 represents the built-in diskette drive. FDD-2represents the external diskette drive attached through theport replicator.Warning: Make sure

Checking the AC Adapter: You are herebecause the computer fails only when the AC Adapter isused. If the power problem occurs only when the port

Checking the Battery Pack1. Power off the computer.2. Remove the battery pack and measure the voltagebetween battery terminals 1 (+) and 4 (−). S

4. Measure the voltage of the backup battery. See thefollowing figure.Note: Be careful not to measure the wrong side ofthe backup battery. If t

 Parallel port test with the wrap plug installed onthe replicator FDD-2 device test on the failing device with thescratch diskette10. If diagno

Safety Notice 2Some standby batteries contain a small amount ofnickel and cadmium. Do not disassemble it, rechargeit, throw it into fire or water

 The specified time has elapsed from the lastoperation with the keyboard, mouse, hard disk drive,parallel connector, or diskette drive; or the A

Symptom-to-FRU IndexThe Symptom-to-FRU Index lists the symptoms and errorsand the possible causes. The most likely cause is listedfirst.Note: P

Symptom / Error FRU / Action in Sequence173(Configuration data waslost.)1. Select OK in the errorscreen; then set thetime and date. 2. Backup ba

Symptom / Error FRU / Action in Sequence601, 6XX(601: Diskette drive orcontroller error.)1. Go to “Diskette DriveTest” on page 192. 2. FDD assem

Symptom / Error FRU / Action in SequenceI9990301I9990302I9990305 I9990301: Hard diskerror. I9990302: Invalid harddisk boot record. I9990305: N

FRU Codes: If an error is detected by the diagnostictests, a four-digit FRU code is displayed. The FRU codeindicates two suspected FRUs. No FRU i

reference page before replacing the FRU. The suspectedFRU name is also displayed on the screen. The followingtable shows the FRU code:If the prob

Symptom / Error FRU / Action in SequenceTwo short beeps with errorcodes.POST error. See“Numeric Error Codes” onpage 199.Two short beeps with bla

Symptom / Error FRU / Action in Sequence LCD backlight notworking LCD too dark LCD brightness cannotbe adjusted (TFT) LCD contrast cannotbe a

Power-Related SymptomsSymptom / Error FRU / Action in SequencePower shuts down duringoperation.1. Go to “PowerSystems Checkout”on page 193. 2.

Safety Notice 3The battery pack contains small amounts of nickel.Do not disassemble it, throw it into fire or water, orshort-circuit it. Dispose

Peripheral-Device-Related SymptomsSymptom / Error FRU / Action in SequenceExternal display does notwork correctly.1. See “External DisplaySelf-T

Intermittent ProblemsIntermittent system hang problems can be caused by avariety of reasons that have nothing to do with a hardwaredefect, such

Related Service ProceduresThis section provides information about the following:  “Status Indicators” “How to Run the Diagnostics” on page 212

Symbol Color Meaning.1/Battery Green Enough batterypower remainsfor operation.Orange Battery pack ischarging.Blinking orange Battery packneeds ch

How to Run the DiagnosticsUse either the TrackPoint III or the cursor move keys tointeract with the tests. Pressing the Enter key works thesame a

Error LogDiagnostic errors are printed on the printer that is attachedto the parallel port when the error is detected. The error isalso logged i

PC Test Card LEDThe green LED on the PC test card turns on when thePCMCIA test is running. If the LED does not turn on,check that the card is ins

Product Overview (380, 380D, 385,385D)The following table shows an overview of the systemfeatures.Feature DescriptionProcessor  Intel Pentium 15

FRU Removals and ReplacementsThis section contains information about removals andreplacements. Do not damage any parts. Only certified and train

1010 Battery Pack.1/ Turn the computer upside down.Pull up the battery pack latch .2/, push it back .3/, andthen pull up the battery pack .4/.

Safety Notice 4The lithium battery can cause a fire, explosion, orsevere burn. Do not recharge it, remove its polarizedconnector, disassemble it,

1020 DIMM Card / Backup BatterySafety Notice 4: Translation on page 11The lithium battery can cause a fire, explosion, orsevere burn. Do not rech

1030 Keyboard Unit Battery Pack (1010).4/Turn the computer over again.Step Location (Quantity) Length.1/ Base cover (1) M 2.5 x25mm.2/ Base cov

Note: Pull the keyboard assembly forward a little in step.7/.220 IBM Mobile Systems - ThinkPad HMM Volume 3

1040 CD-ROM/FDD Assembly Battery Pack (1010) Keyboard Unit (1030)Note: Be careful that the computer does not fall backwardwhen the CD-ROM/FDD

Models 380/385.9/.1ð/: Blank Bezel.11/.12/: FDD Bezel .11/.12/.13/.14/: FDDStep Location (Quantity) Length.9/ Bracket (1) M 2.6 x4mm.11/ Bracke

Models 380D/385D FDDStep Location (Quantity) Length.9/ Bracket (1) M 2.6 x4mm.11/ Bracket (3) M 2.6 x2.8mm(red)Note: When replacing, make sure y

Models 380D/385D CD-ROMStep Location (Quantity) Length.9/ Bracket (4) M 2 x2.4mmw/washerNote: When replacing, make sure you use the correct scre

1050 Speaker / Microphone Battery Pack (1010) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) .1/.2/.3/: Speaker .4/.5/.6/: MicrophoneNote:

1060 Hard Disk Drive Warning Do not drop or apply any shock to the hard diskdrive. The hard disk drive is sensitive to physicalshock. Incorrect

Step Location (Quantity) Length.2/ Base cover (1) M 2.5 x6mm.5/ Base cover (4) M 2.5 x6mmNote: When replacing, make sure you use the correct scr

Safety Notice 5If the LCD breaks and the fluid from inside the LCDgets into your eyes or on your hands, immediatelywash the affected areas with w

1070 LCD Unit Battery Pack (1010) Keyboard Unit (1030)228 IBM Mobile Systems - ThinkPad HMM Volume 3

Step Location (Quantity) Length.2/ Base cover (5) M 2.5 x6mm.4/ Bracket (1) M 2.5 x6mm.6/ Hinges, LCD unit (3) M 2.5 x6mm.7/ LCD cable (1) M 2.5

When replacing: The following artwork is the referencefor replacement.230 IBM Mobile Systems - ThinkPad HMM Volume 3

1080 System Board AssemblyNotes:1. The system unit serial number must be restored whenthe system board is replaced. To restore the systemunit ser

1080 System Board Assembly (Continued) Note As the PCMCIA eject buttons are sticking out, pull thebuttons out slightly and fold them to the righ

1090 Sub Card Battery Pack (1010) DIMM Cover (1020) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) LCD Unit (1070) Hard Disk Drive (1060)

1100 PCMCIA Slot Battery Pack (1010) DIMM Cover (1020) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) LCD Unit (1070) Hard Disk Drive (10

Step Location (Quantity) Length.1/ Upper shield (3) M 2.5 x6mm.2/ Upper shield (1) M 2.5 x8mm.5/ Lower shield (6) M 2.5 x6mm.6/ Lower shield (6)

1110 Fan Battery Pack (1010) DIMM Cover (1020) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) LCD Unit (1070) Hard Disk Drive (1060) Sys

1110 Fan (Continued)Notes:1. Be careful not to touch the rotor and blade of the fanwhen assembling or disassembling.2. Fix the fan cable on the

Safety Notice 6To avoid shock, do not remove the plastic cover thatsurrounds the lower portion of the inverter card.Afin d'éviter tout risqu

1120 LCD Front Cover Battery Pack (1010) DIMM Cover (1020) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) LCD Unit (1070)238 IBM Mobile Sys

1120 LCD Front Cover (Continued) Note The LCD front cover has several latches. Release thelatches as shown.Step Location (Quantity) Length.1/ LC

1130 LCD Panel Battery Pack (1010) DIMM Cover (1020) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) LCD Unit (1070) LCD Front Cover (1120

TFT LCD PanelType 1 ThinkPad 380, 380D, 385, 385D (2635) 241

Type 2Step Location (Quantity) Length.1/ LCD panel (4) M 2.5 x6mmNote: When replacing, make sure you use the correct screw.242 IBM Mobile System

1140 LCD Inverter Card Battery Pack (1010) DIMM Cover (1020) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) LCD Unit (1070) LCD Front Cove

1150 LCD Misc. Parts Battery Pack (1010) DIMM Cover (1020) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) LCD Unit (1070) LCD Front Cover

TFT LCD: This artwork shows the TFT type 1 LCD.For the type 2, do the same procedure. .1/.2/.3/.4/: Hinges .5/.6/: LatchesStep Location (Quanti

When replacing: Replace the LCD miscellaneous parts as follows:246 IBM Mobile Systems - ThinkPad HMM Volume 3

LCD Cable DSTN LCD ThinkPad 380, 380D, 385, 385D (2635) 247

Safety Notice 8Before removing any FRU, power-off the computer,unplug all power cords from electrical outlets, removethe battery pack, then disco

TFT LCD248 IBM Mobile Systems - ThinkPad HMM Volume 3

Locations Front View .1/ LCD latch .2/ Contrast control (DSTN model) Brightness control (TFT model) .3/ Headphone jack .4/ Microphone/line

Rear View .1/ External-monitor connector .2/ Parallel connector .3/ Serial connector .4/ Power jack .5/ External-input-device connecto

Bottom View .1/ Memory-slot cover .2/ System-expansion connector .3/ Memory slot .4/ Backup battery .5/ Battery pack latch .6/ Batte

Parts Listing 380/385 (2635)252 IBM Mobile Systems - ThinkPad HMM Volume 3

Index System Unit1 LCD Assembly (see LCD FRU section)2 Keyboard Assembly (see Keyboard) 3 Subcard 73H9928 4 HDD Bracket 73H99365 Hard Disk Drive

LCD FRU (DSTN) 1 LCD Cover 73H9940 2 LCD Inverter 73H9946 3 LCD Cable 73H9947 4 LCD Hinge 73H99425 LCD Panel(12.1" DSTN) 73H9944254 IBM Mobi

LCD FRU (TFT)Type 1 1 LCD Cover 73H99412 LCD Panel (12.1" TFT) 73H9945 3 LCD Cable 73H9948 4 LCD Hinge 73H99435 LCD Lens (see Misc. Parts)LC

Type 2 1 LCD Cover 11J88602 LCD Panel (12.1" TFT) 11J9623 3 LCD Cable 11J9625 4 LCD Inverter 11J9622 5 LCD Hinge 73H99436 LCD Lens (see Misc

Keyboard Arabic 11J8305 Belgian 83H6485 Canadian French 83H6488 Czech 11J8306 Danish 83H6487 Dutch 83H6480 French 83H6478 German 83H6477

Safety InformationThe following section contains the safety information thatyou need to be familiar with before servicing an IBMmobile computer.

Common/Option Parts ListMiscellaneous Parts Misc. Parts 73H9937Include the following: Support structure Air DuctAudio Jack HolderPower Switch

Numeric Keypad Belgian 95F5741 Canadian French 95F5466 Danish 95F5467 Dutch 95F5467 French 95F6313 German 95F6314 Greek 95F5467 Hebrew 95

Power CordsIBM power cords for a specific country are usuallyavailable only in that country: For 2-pin power cords:IBM PowerCordPart NumberUsed

 For 3-pin power cords: Important The grounded adapter is required for full MPRIcompliance.IBM PowerCordPart NumberUsed in These Countries13H52

IBM PowerCordPart Number Used in These Countries76H3524Abu Dhabi, Albania, Antigua, Bahrain,Brunei, Dubai, Fiji, Hong Kong, India,Ireland, Kenya,

ThinkPad 560 (2640)Read This First ... 265Checkout Guide . . . . . . . . . . . . . . . . 268Memory Checkout .

Front View . . . . . . . . . . . . . . . . . 321Bottom View . . . . . . . . . . . . . . . . . 322Rear View

Read This FirstBefore you go to the checkout guide, be sure to read thissection. Important Notes Only certified trained personnel shouldservice

What to Do First: The servicer must include thefollowing in the parts exchange form or parts return formthat is attached to the returned FRU.1.

How to Disable the Power-On Password Important This information is not available in this online HMMformat. See your IBM Servicer or IBM Authoriz

Electrical SafetyObserve the following rules when working on electricalequipment. Important Use only approved tools and test equipment. Somehan

Checkout GuideUse the following procedure as a guide for computerproblems. Note The diagnostic tests are intended to test only IBMproducts. Non

Symptoms (Verified) Go toOther symptoms (suchas LCD displayproblems).“Symptom-to-FRUIndex” on page 279,and then use the OtherSymptoms table.Sympt

Flash Memory Update: A flash memory update isrequired for the following conditions: New versions of system programs. New features or options a

 Replace the system board.The following auxiliary input devices are supported for thiscomputer.  Numeric keypad Mouse (PS/2 compatible) Exte

FDD-1 represents external diskette drive attached throughthe external diskette drive connector. FDD-2 representsthe port replicator.Warning: Mak

 “Checking the Backup Battery” on page 275.Checking the AC Adapter: You are herebecause the computer fails only when the AC Adapter isused. If

Perform operational charging. If the battery statusindicator does not turn on, remove the battery pack andleave it to return to room temperature.

4. If the voltage is more than +11.0 V dc, measure theresistance between battery terminals 3 and 4. Theresistance must be 4 to 30 K ohm.If the re

5. Reconnect the failing device directly to the computer.(If another device already connected to the computer,remove it first.)6. Go to the “How

Notes 1. In the ThinkPad Features Program, the computercan be set to “Will not suspend even if LCD isclosed.”2. When the computer is powered wi

 Regularly inspect and maintain your electrical handtools for safe operational condition. Do not use worn or broken tools and testers.Never as

 The PS2 HIBernation command is set in theThinkPad Features program.Event that causes the computer to exit hibernation mode. The power-on switc

Symptom-to-FRU IndexThe Symptom-to-FRU Index lists the symptoms and errorsand the possible causes. The most likely cause is listedfirst. Note P

Symptom / Error FRU / Action in Sequence110(Planar parity.)1. Go to “MemoryCheckout” onpage 269. 2. DIMM Card3. The computer isattached to thee

Symptom / Error FRU / Action in Sequence196(Read error occurred in thehibernation area of theHDD.)1. Run the hard diskdrive test.2. Hard Disk Dri

Symptom / Error FRU / Action in Sequence17XX 1701: Hard diskcontroller failure. 1780, 1790: Hard disk0 error. 1781, 1791: Hard disk1 error.1.

Symptom / Error FRU / Action in SequenceOther codes not listedabove1. Go to “UndeterminedProblems” onpage 290.Diagnostic Error CodesIf an error

FRU Codes: If an error is detected by the diagnostictests, a four-digit FRU code is displayed. The FRU codeindicates two suspected FRUs. Replace

If the problem still remains after replacement of the FRUs,go to “Undetermined Problems” on page 290.FRU Code FRU50 1. Reseat the Diskette Drive

No Beep SymptomsSymptom / Error FRU / Action in SequenceNo beep, power-on indicatornot on, and a blank LCDduring POST.1. Go to “PowerSystems Chec

Symptom / Error FRU / Action in SequenceLCD has extra horizontal orvertical lines displayed.LCD Assembly Keyboard/TrackPoint III-RelatedSymptomsS

S82G-1503-05IBM Mobile SystemsHardware Maintenance ManualVolume 3: ThinkPad Computers March 1997 We Want Your Comments!(Please see page 611)IBM

The guide consists of a series of steps presented in achecklist. Begin the checks with the power off, and thepower cord disconnected.Checklist:1.

Function-Related SymptomsSymptom / Error FRU / Action in SequenceThe system will not suspendor resume by opening orclosing the LCD.1. Go to “Sus

Infrared-Related SymptomsSymptom / Error FRU / Action in SequenceUnable to communicateusing the Infrared (IR) Port.1. Make sure the setupfor the

Undetermined ProblemsYou are here because the diagnostic tests did not identifywhich adapter or device failed, installed devices areincorrect, a

Related Service ProceduresThis section provides information about the following:  “Status Indicators” “How to Run the Diagnostics” on page 292

Symbol Color Meaning.1/Battery Green Battery fullychargedOrange Battery chargingBlinking orange Battery needscharging.2/Hard Disk InUseOrange Dat

7. Select Tool to install the tools.8. Select a device, press the Spacebar and install thetool. Multiple devices can be selected by repeatingthis

The FDD-1 icon represent the first drive in the systemconfiguration for each type of device. For ThinkPad 560,FDD-1 represents an external disket

Fn Key CombinationsThe following table shows the Fn key and function keycombinations and their corresponding functions.The Fn key works independe

Product Overview (560)The following table shows an overview of the systemfeatures.Feature DescriptionProcessor  Intel Pentium 100 MHz Intel Pe

FRU Removals and ReplacementsThis section contains information about removals andreplacements. Do not damage any part. Only certified and traine

Handling ElectrostaticDischarge-Sensitive DevicesAny computer part containing transistors or integratedcircuits (ICs) should be considered sensi

1010 Backup BatterySafety Notice 4: Translation on page 11The lithium battery can cause a fire, explosion, orsevere burn. Do not recharge it, re

1020 DIMM Card (If installed)Turn the computer upside down.123345Step Location (Quantity) Length.1/ DIMM Cover (1) 6 mmNote: Make sure you use t

1030 Battery PackTurn the computer upside down.12300 IBM Mobile Systems - ThinkPad HMM Volume 3

1040 Frame Battery Pack (1030)2216345Step Location (Quantity) Length.1/ Base Cover (2) 12 mm.2/ Base Cover (6) 6 mmNote: Make sure you use the

66FrameKeyboard77 Note 1. Be careful not to remove the Esc key when youremove the frame. If Esc key is removed,replace the key as shown.112EscF1

1050 Keyboard Unit Battery Pack (1030) Note When replacing the frame, first replace the middle fourscrews that shown in black in the figure; t

34566FrameKeyboard77304 IBM Mobile Systems - ThinkPad HMM Volume 3

Note Be careful not to remove the Esc key when youremove the frame. If Esc key is removed, replace thekey as shown.112EscF1F2 ThinkPad 560 (

306 IBM Mobile Systems - ThinkPad HMM Volume 3

1060 LCD Assembly Battery Pack (1030) Keyboard Unit (1050)Step Location (Quantity) Length.1/ Base Cover (2) 4 mm.2/ LCD Assembly (2) 6 mm.3/ L

Laser Compliance StatementSome IBM Personal Computer models are equipped fromthe factory with a CD-ROM drive. CD-ROM drives arealso sold separate

1070 Speaker Battery Pack (1030) Keyboard Unit (1050)12308 IBM Mobile Systems - ThinkPad HMM Volume 3

1080 Hard Disk Drive Warning Do not drop or apply any shock to the hard diskdrive. The hard disk drive is sensitive to physicalshock. Incorrect

1090 PCMCIA Slot Assembly Battery Pack (1030) Keyboard Unit (1050) Note Before removing and replacing the PCMCIA slotassembly, make sure that

1100 System Board DIMM Card (If installed) (1020) Battery Pack (1030) Keyboard Unit (1050) LCD Assembly (1060)  Speaker (1070) Hard Disk

543When replacing6Step Location (Quantity) Length.4/ System Board (2) 4 mmNote: Make sure you use the correct screw.312 IBM Mobile Systems - Thi

1120 LCD Front Cover Important The LCD for the notebook computer contains over921,000 thin-film transistors (TFTs). A small numberof missing, di

Notes:1. For the TFT LCD, the slide knob is one in step .4/.2. The LCD front cover has several latches. Releasethe latches as shown.Step Location

1130 LCD Panel LCD Front Cover (1110) DSTN PanelWhen replacing: Connect the LCD connector to the inverter card bylining them up straight.Step

TFT PanelNotes:There are two types of rear covers for the ThinkPad560 TFT LCD unit. Make sure which type you haveand follow the relevant informa

ThinkPad 560 (2640) 317

puede provocar la exposición a radiacionespeligrosas.Opening the CD-ROM drive could result in exposure tohazardous laser radiation. There are no

1140 Inverter Card (DSTN only) LCD Front Cover (1120) LCD Panel (1130)Step Location (Quantity) Length.1/ Hinges (1) M 2.5 x6mm,Flathead318 IBM

1150 LCD Cable / Hinges DIMM Card (If installed) (1020) Battery Pack (1030) Keyboard Unit (1050) LCD Assembly (1060) file LCD Front Cover (1

TFT .1/.2/: LCD cable  .3/.4/: HingesWhen replacing: See the following figure when replacing the LCDcable.Step Location (Quantity) Length.1/

Locations Front View .1/ LCD .2/ Contrast Control .3/ Brightness Control .4/ Headphone Jack .5/ Microphone/Line-In Jack .6/ Volume Control

Bottom View .1/ System-Expansion Connector .2/ Power Shutdown Switch .3/ Memory Slot .4/ Memory-Slot Cover .5/ Battery Pack Latch12345

Rear View .1/ Power Switch .2/ IR Port .3/ External Diskette Drive Connector .4/ External Monitor .5/ Parallel Connector .6/ Serial

Notes324 IBM Mobile Systems - ThinkPad HMM Volume 3

Parts Listing 560 (2640) ThinkPad 560 (2640) 325

Index System Unit1 LCD Assembly (11.3 DSTN) 20H4267(U.S.-2640, model 1xx, 3xx, 5xx)LCD Assembly (12.1 TFT) 12J1600(U.S.-2640, model 2xx, Exx, Fxx

LCD FRU (DSTN)Index System Unit1 LCD Front Cover 20H4265 2 Control Knob 46H41583 LCD Panel (Order LCD Assembly) N/A 4 Spacer 46H4159 5 Inverter C

Screw Size ChartUse the chart below to match the size and shape of thescrews used in the computer you are servicing.AHCKEDLFNBJGMPQSilver BlackSi

LCD FRU (TFT)Index System Unit1 LCD Front Cover 05K4603 2 Control Knob 11J96643 LCD Panel (Order LCD Assembly) N/A 4 Shield Sheet 46H4165 5 LCD

Keyboard Arabic 20H4232 Belgian 20H4230 Canadian French 20H4237 Danish 20H4225 Dutch 20H4224 French 20H4222 German 20H4221 Greek 20H4235

Common/Option Parts ListMiscellaneous Parts Screw Kit 46H4143(Includes the following:)M2 x 3 Screw (1)M2.5 x 4, black (5)M2.5 x 6, black (19)M2.

Numeric Keypad Belgian 95F5741 Canadian French 95F5466 Danish 95F5467 Dutch 95F5467 French 95F6313 German 95F6314 Greek 95F5467 Hebrew 95

Power CordsIBM power cords for a specific country are usuallyavailable only in that country:For 2-pin power cords:IBMPowerCordPartNumberUsed in T

For 3-pin power cords:NoteThe grounded adapter is required for full MPRIIcompliance.IBMPowerCordPartNumber Used in These Countries25H2205 Argenti

For 3-pin slim power cords:IBMPowerCordP/N Used in These Countries76H3514 Argentina, Australia, Papua New Guinea, NewZealand, Paraguay, Uruguay76

ThinkPad 760 (9546, 9547)Read This First ... 338Checkout Guide . . . . . . . . . . . . . . . . 341Memory Checkou

1030 Battery Pack . . . . . . . . . . . . . 3861040 Hard Disk Drive ... 3871050 DIMM . . . . . . . . . . .

8010 LCD Cover . . . . . . . . . . . . . . 4668020 LCD Panel . . . . . . . . . . . . . . 4688030 Interface Cable

Screw Size Chart (continued): Use the chart belowto match the size and shape of the screws used in thecomputer you are servicing.RYTVUWSXBrassBl

Read This FirstBefore you go to the checkout guide, be sure to read thissection. Important Notes Only certified trained personnel shouldservice

What to Do First: The servicer must include thefollowing in the parts exchange form or part return formthat is attached to the returned FRU:1. N

How to Disable the Power-On Password: Important This information is not available in this online HMMformat. See your IBM Servicer or IBM Authori

Checkout GuideUse the following procedure as a guide for computerproblems.Note: The diagnostic tests are intended to test only IBMproducts. Non

Symptoms (Verified) Go toSymptoms cannot bere-created. (Intermittentproblems.)Use the customerreported symptoms andgo to “Symptom-to-FRUIndex” on

Models 760C/760CD/760L/760LDModels 760E/760ED/760EL/760ELD/760XL/760XDDIMM Displayed Value0MB 7808KB8MB 16000KB12MB 20096KB16MB 24192KB20MB

Memory errors might stop system operations, show errormessages on the screen, or hang the system.Use the following procedure to isolate memory pr

Note: Don't touch the keyboard and pointing devicewhen the system board test is running. Thismay cause an unexpected error.2. If FRU code 1

 Numeric keypad Mouse (PS/2 compatible) External keyboard (with keyboard/mouse cable)If any of these devices do not work, reseat the cableco

If either the pointing stick or the click button does not work,do the following actions one at a time to correct theproblem. Do not replace a non

Screw Size Chart (continued): Use the chart belowto match the size and shape of the screws used in thecomputer you are servicing.GGQQJJSSKKTTMMW

Model 760XD: The fan starts when the temperatureof the inside box rises over 54°C, and stops when thetemperature of the inside box falls under 49

4. If the controller test runs without errors, the driveread/write tests start automatically.5. If the drive test detects an error, FRU code 50 f

4. Disconnect the AC Adapter, remove the hard disk anddiskette drive, and install the charged battery pack;then check that power is supplied by t

 Replace the DC/DC card. If the problem is not corrected, replace thesystem board. If the problem is still not corrected, go to“Undetermined P

Note: Signal lines, not used in these steps, are usedfor communication between the system andthe battery.3. If the voltage is less than +11.0 V

a. DC/DC card b. System boardIf the problem is not resolved when the systemboard is replaced, go to “UndeterminedProblems” on page 371. If th

(+)(-)BlackRed If the voltage is correct, replace the system board. If the voltage is not correct, the backup battery hasbeen discharged. Repla

 If the voltage is less than 3.5 V dc, go to thenext step.7. Plug the AC Adapter into the computer and power-onthe computer.Warning: Be careful

one minute. The resume operation must start.If the resume operation does not work,switching of power from the battery pack tostandby battery will

 The keyboard is opened. The specified time has elapsed from the lastoperation with the keyboard, mouse, hard disk drive,parallel connector, or

ThinkPad 365 (2625)Read This First ... 27What to Do First ... 28General Checkout . . . . . . . . . . .

The following event causes the computer to exithibernation mode: The power-on switch is turned on.When power is turned on, the hibernation histo

Symptom-to-FRU IndexThe Symptom-to-FRU Index lists the symptoms and errorsand the possible causes. The most likely cause is listedfirst.Note: P

Symptom / Error FRU / Action in Sequence111(I/O parity.)1. Go to “MemoryCheckout” onpage 342. 2. Expansion Unit/PortReplicator 3. System board

Symptom / Error FRU / Action in Sequence185(The startup sequence isnot valid. Suspect thatpower was off when thestartup sequence was beingupdated

Symptom / Error FRU / Action in Sequence601, 6XX(601: Diskette drive orcontroller error.)1. Go to “Diskette DriveTest” on page 348. 2. Diskette

Symptom / Error FRU / Action in Sequence861X(Pointing device error whenTrackPoint III is enabled.)  8611: System buserror.–I/F between8042 and

Note: The device ID and error codes are used to indicatethe detail portion of the FRU which caused theerror. If replacing a FRU does not correct

Symptom / Error FRU / Action in SequenceOne beep, and the message“Unable to access bootsource.” 1. Boot device 2. System boardOne long, two shor

LCD-Related Symptoms Important The LCD for the notebook computer contains over921,000 thin-film transistors (TFTs). A small numberof missing, d

Symptom / Error FRU / Action in SequenceTrackPoint III does notwork.1. Reseat the keyboardconnector on thevideo card.2. Go to “TrackPoint IIIChec

1090 CD-ROM Drive . . . . . . . . . . . . . 731100 Diskette Drive . . . . . . . . . . . . . . 741110 DC/DC Card

Symptom / Error FRU / Action in SequenceThe system will notpower-off.(See “Power ShutdownSwitch” on page 340.)1. Press the powershutdown switch.

DSP-Related SymptomsSymptom / Error FRU / Action in SequenceIn OS/2, DOS, or Windowsmultimedia programs, nosound comes from thecomputer. (Only

Infrared-Related SymptomsSymptom / Error FRU / Action in SequenceUnable to communicateusing the Infrared (IR) Port.1. Make sure the setupfor the

Undetermined ProblemsYou are here because the diagnostic tests did not identifywhich adapter or device failed, installed devices areincorrect, a

Related Service ProceduresThis section provides information about the following:  “Status Indicators” “How to Run the Diagnostics” on page 373

Icon Meaning.3/ Secondary battery status.4/ Main battery status.5/ Diskette drive in-use.6/ Hard disk in-use.7/ Numeric lock.8/ Caps lock.9

10. Select a device and press Enter to start the tests.Note: Don't touch the keyboard and pointing devicewhen the system board test in runn

second drive, usually attached through a port replicator oran expansion unit. The HDD-2 icon represents the harddisk drive in the UltraBay. The H

Fn Key CombinationsThe following table shows the Fn key and function keycombinations and their corresponding functions.The Fn key works independe

Product Overview (760)The following table shows an overview of the systemfeatures:Model 760C or 760CDFeature DescriptionProcessor  Intel Pentiu

Read This FirstThis hardware maintenance manual contains informationfor the IBM ThinkPad 365 computer. Be extremely careful during write operati

Model 760E or 760EDFeature DescriptionProcessor  Intel Pentium 120 MHz with256KB L2 Cache Intel Pentium 133 MHz with256KB L2 Cache Intel Penti

Model 760L or 760LDFeature DescriptionProcessor  Intel Pentium 90 MHz with 256KBL2 Cache Intel Pentium 120 MHz with256KB L2 CacheBus architectu

Model 760EL or 760ELDFeature DescriptionProcessor  Intel Pentium 100 MHz w/o L2Cache Intel Pentium 120 MHz w/o L2Cache Intel Pentium 133 MHz w

Model 760XL or 760XDFeature DescriptionProcessor  760XL/760XD– Intel MMX Pentium 166MHzwith 256KB L2 CacheBus architecture  PCI bus VESA l

FRU Removals and ReplacementsThis section contains information about removals andreplacements. Do not damage any part. Only certified and traine

1010 Rear Connector DoorRemove the center latch .1/; then remove the rearconnector door by flexing it .2/. ThinkPad 760 (9546, 9547) 383

1020 Diskette Drive/CD-ROM DriveDiskette Drive (Model Unique)Note: If the security latch .A/ is at the left position, pushand slide it to the ri

CD-ROM Drive (Model Unique) Attention Note: Remove the CD-ROM drive exactly as shownin the figure. Do not apply any extra force to theCD-ROM dr

1030 Battery Pack CD-ROM Drive (Model unique) (1020)Note: Be careful that the computer does not fall backwardwhen the battery pack is removed.

1040 Hard Disk Drive Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Attention Do not drop or apply any shock to the hard diskdrive. Th

Note Before using this information and the product itsupports, be sure to read the general informationunder “Notices” on page 616.Sixth Edition

What to Do FirstBefore servicing the computer, determine whether or notthe damage applies to the warranty by referring to thefollowing: Warranty

1050 DIMM 760XL/760XD Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040)388 IBM Mobile Systems - ThinkPad HMM Volu

Other Models1Turn the computer upside down.1123 ThinkPad 760 (9546, 9547) 389

4455390 IBM Mobile Systems - ThinkPad HMM Volume 3

Note: When installing the DIMM, do the following:1. Find the notch .1/ on the side of the DIMM.2. With the notched end of the DIMM toward therig

1060 Top Cover Diskette Drive/CD-ROM Drive (1020) Battery Pack (760C/760L/760E/760EL) (1030) Hard Disk Drive (1040)Note: When replacing the

1070 Keyboard Unit Top Cover (1060)When replacing the keyboard unit, connect the keyboardconnector as shown in the figure; then replace thekeyb

1080 LCD Unit Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060)66 mm4321When replacing5394 IBM

1090 Front IR Models 760XL/760XD Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Un

Other Models Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040)123424 mm8 mm8 mm396 IBM Mobile Systems - ThinkPad

1095 Rear IR Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) LCD Unit (1080)216 mm ThinkP

How to Use Error Messages: Use the errorcodes or messages displayed on the screen to diagnosefailures. If more than one error code is displayed,

1100 System Board Assembly Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (107

Notes:1. Step .4/ is a DSP-model-unique step. DSP modelsare:  Models 760C/760E/760CD/760ED/760XD2. In step .5/, gently push the levers to avoid

Models 760XL/760XDFor Models 760XL or 760XD, raise the system boardassembly a bit to disconnect the DIMM adapter card instep .12/. Be careful no

Other Models ThinkPad 760 (9546, 9547) 401

When replacing: When replacing the power switch, align the powerswitch and power actuator in step .2/ of thefollowing figure. Check that the pow

1125 Upper Shield Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD

1110 Video Card/Fan (Model Unique) Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard U

 760XLNote: Be careful not to touch the fan rotor whenassembling or disassembling.When replacing: The following figure shows the microphone

Enhanced Video CardIn step .5/, turn the video card upside down to disconnectthe cable in step .6/.406 IBM Mobile Systems - ThinkPad HMM Volume 3

For Model 760XD, remove the fan as follows.Note: Be careful not to touch the fan rotor whenassembling or disassembling. ThinkPad 760 (9546, 9

General CheckoutUse the following procedure as a guide for computerproblems.Note: The diagnostic tests are intended to test only IBMproducts. N

When replacing: The following figure shows the cable routing.  Model 760XD  Other Models1135 External Diskette Drive Connector Diskette Dri

1120 DC/DC Card Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Un

When replacing: Make sure that the microphone cable does notcatch between the system board and the spacer onthe DC/DC card.410 IBM Mobile System

1130 DSP Card/ Audio (ESS) Card Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit

When replacing:1. The following figure shows the cable routing.2. When replacing the DSP card or the audio (ESS)card, make sure that the connecto

Thick-Type Models (Other Models and 760E)When replacing:1. The following figure shows the cable routing formodels 760XL/760XD.2. When replacing t

1140 CPU Card Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit

Be careful Connect the CPU card using the exact procedureshown in the figures, and make sure that the twoCPU card connectors are connected prop

1150 System Board and PCMCIA SlotAssembly Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Key

Models 760XL/760XD ThinkPad 760 (9546, 9547) 417

Symptom Go toPOST detected an error anddisplayed numeric errorcodes.“Symptom-to-FRU Index” onpage 41, and then use theNumeric Error Codes table.P

Other Models418 IBM Mobile Systems - ThinkPad HMM Volume 3

1160 Palm Rest Top Cover (1060) Keyboard Unit (1070).1/Turn the keyboard upside down.24 mm4 mm5 mm, Flathead.3/Turn the keyboard right-side up

1170 Keyboard, Information Panel Top Cover (1060) Keyboard Unit (1070) Palm Rest (1160)Note: When pulling the lever off the foot .1/, separat

ThinkPad 760 (9546, 9547) 421

1180 Keyboard Cable Top Cover (1060) Keyboard Unit (1070) Palm Rest (1160)Note: When pulling the lever off the foot .1/, separatethe lower p

Notes:1. When removing the latch from the keyboard base .6/,push both ends of the latch simultaneously.2. When replacing the keyboard cable, plac

1190 Keyboard Card Battery Pack (760C/760L/760E/760EL) (1020) Diskette Drive/CD-ROM Drive (1020) Hard Disk Drive (1040) Top Cover (1060) Ke

1200 Backup Battery, Speaker, StandbyBattery Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060)

.1/ for Backup Battery.2/ for Standby Battery.1/ .2/ for Speaker21Note: When replacing the speakers, backup battery, andstandby battery, positio

LCD Removal and ReplacementThis section discusses removal and replacementprocedure for the LCD unit of the ThinkPad 760x series.After removing th

1. Make sure that any memory options are fully installedinto their connectors. A loose connection can causean error.2. Run the diagnostics. See “

LCD Unit, 12.1 SVGA (P/N 29H9226,ASM P/N 29H9029) 1010 LCD CoverNotes:1. Be careful not to scratch the LCD cover whenremoving the screw covers .1

ThinkPad 760 (9546, 9547) 429

1020 LCD Panel, Interface CableAssembly LCD Cover (1010) Note Be careful not to scratch or soil the surface of the LCDpanel when replacing it.T

ThinkPad 760 (9546, 9547) 431

1030 Hinges LCD Cover (1010) LCD Panel (1020) (with interface cable assembly)Step Length (Quantity) Memo.1/ M2 x 4.3 mm (4)Note: Make sure yo

LCD Unit, 12.1 SVGA (P/N 29H9226,ASM P/N 73H6599) 2010 LCD CoverNotes:1. Be careful not to scratch the LCD cover whenremoving the screw covers .1

Lift the LCD front cover slightly; then remove themicrophone cable.434 IBM Mobile Systems - ThinkPad HMM Volume 3

2020 LCD Panel LCD Cover (2010) Note Be careful not to scratch or soil the surface of the LCDpanel when replacing it.Lift the LCD panel slight

When replacingAttention:1. The inverter card is very fragile, and flexing theinverter card can seriously damage the card.Carefully connect the i

2030 Interface Cable Assembly, Hinges LCD Cover (2010) LCD Panel (2020).1/: When replacing the interface cable assembly.2/, .3/: When replacing

Keyboard/Auxiliary Input DeviceCheckoutDisconnect the external keyboard and mouse, then try theinternal keyboard. If the internal keyboard works

When replacingReplace the kapton tape as shown below.Position the microphone cable as shown.438 IBM Mobile Systems - ThinkPad HMM Volume 3

LCD Unit, 10.4 SVGA (P/N 29H9227) 3010 LCD CoverNotes:1. Be careful not to scratch the LCD cover whenremoving the screw covers .1/.2. The LCD cov

Lift the LCD front cover slightly; then remove themicrophone cable. When replacingPosition the microphone cable as shown.below.440 IBM Mobile Sys

3020 LCD Panel, Interface CableAssembly LCD Cover (3010) Note Be careful not to scratch or soil the surface of the LCDpanel when replacing it.S

When removing the interface cable assembly, remove thekapton tape on the cable; then disconnect the threeconnecters as shown. When replacingBe ca

3030 Hinges LCD Cover (3010) LCD Panel (3020) (with interface cable assembly)Step Length (Quantity) Memo.1/ M2.5 x 4 mm (2)Note: Make sure yo

LCD Unit, 10.4 VGA (P/N 46H5355) 4010 LCD CoverNotes:1. Be careful not to scratch the LCD cover whenremoving the screw covers .1/.2. The LCD cove

Lift the LCD front cover slightly; then remove themicrophone cable. When replacingPosition the microphone cable as shown. ThinkPad 760 (9546,

4020 LCD Panel LCD Cover (4010) Note Be careful not to scratch or soil the surface of the LCDpanel when replacing it.Step Length (Quantity) Me

Lift the LCD panel slightly .2/; then disconnect the flexiblecable .3/ and .4/. When replacingAttention:1. The inverter card is very fragile, and

does not occur again, recheck the connector. If theproblem remains, replace the device, and then the systemboard.TrackPoint III CheckoutThe Track

4030 Interface Cable Assembly, Hinges LCD Cover (4010) LCD Panel (4020).1/, .2/: When replacing the interface cableassembly.3/, .4/: When repla

LCD Unit, 11.3 DSTN (P/N 39H6232) 5010 LCD CoverNotes:1. Be careful not to scratch the LCD cover whenremoving the screw covers .1/.2. The LCD cov

Lift the LCD front cover slightly; then remove themicrophone cable. When replacingPosition the microphone cable as shown.450 IBM Mobile Systems -

5020 LCD Panel LCD Cover (5010) Note Be careful not to scratch or soil the surface of the LCDpanel when replacing it.Step Length (Quantity) Me

Lift the LCD panel a bit .3/, then disconnect the flexiblecable .4/. When replacingAttention:1. The inverter card is very fragile, and flexing th

5030 Interface Cable Assembly, Hinges LCD Cover (5010) LCD Panel (5020).1/: When replacing the interface cable assembly.2/: When replacing the

LCD Unit, 12.1 XGA P/N 82H8486P/N 46H5735, ASM P/N 46H5731 6010 LCD CoverNotes:1. Be careful not to scratch the LCD cover whenremoving the screw

Lift the LCD front cover slightly; then remove themicrophone cable. ThinkPad 760 (9546, 9547) 455

6020 LCD Panel LCD Cover (6010) Note Be careful not to scratch or soil the surface of the LCDpanel when replacing it.Step Length (Quantity) Me

Lift the LCD panel a bit; then disconnect the interfacecable connector. When replacingAttention:1. The inverter card is very fragile, and flexing

Use the following information to test the diskette drive. Attention To use the IBM ThinkPad 365 Advanced DiagnosticsDiskette, you must have at l

6030 Interface Cable Assembly, Hinges LCD Cover (6010) LCD Panel (6020).1/: When replacing the interface cable assembly.2/, .3/: When replacing

When replacingReplace the kapton tape as shown below.Position the microphone cable as shown. ThinkPad 760 (9546, 9547) 459

LCD Unit, 12.1 SVGA (P/N 82H8496) 7010 LCD CoverNotes:1. Be careful not to scratch the LCD cover whenremoving the screw covers .1/.2. The LCD cov

Lift the LCD front cover slightly; then remove themicrophone cable. ThinkPad 760 (9546, 9547) 461

7030 LCD Panel LCD Cover (7010) Note Be careful not to scratch or soil the surface of the LCDpanel when replacing it.Lift the LCD panel slight

When replacingAttention:1. The inverter card is very fragile, and flexing theinverter card can seriously damage the card.Carefully connect the i

7040 Interface Cable Assembly, Hinges LCD Cover (7010) LCD Panel (7020).1/: When replacing the interface cable assembly.2/, .3/: When replacing

When replacingReplace the kapton tape as shown below.Position the microphone cable as shown below. ThinkPad 760 (9546, 9547) 465

LCD Unit, 12.1 SVGA (P/N 11J8867,ASM P/N 11J8855) 8010 LCD CoverNotes:1. Be careful not to scratch the LCD cover whenremoving the screw covers .1

Lift the LCD front cover slightly; then remove themicrophone cable. ThinkPad 760 (9546, 9547) 467

6. Remove the memory card and PCMCIA cards andcheck the power supply. Reinstall one at a time andcheck the power supply.7. Disconnect the AC Adap

8020 LCD Panel LCD Cover (8010) Note Be careful not to scratch or soil the surface of the LCDpanel when replacing it.Lift the LCD panel slight

When replacingAttention:1. The inverter card is very fragile, and flexing theinverter card can seriously damage the card.Carefully connect the i

8030 Interface Cable Assembly, Hinges LCD Cover (8010) LCD Panel (8020).1/: When replacing the interface cable assembly.2/, .3/: When replacing

When replacingPosition the microphone cable as shown. ThinkPad 760 (9546, 9547) 471

LCD Unit, 12.1 SVGA (P/N 46H5725,ASM P/N 46H5723) 9010 LCD CoverNotes:1. Be careful not to scratch the LCD cover whenremoving the screw covers .1

Lift the LCD front cover slightly; then remove themicrophone cable. ThinkPad 760 (9546, 9547) 473

9020 LCD Panel LCD Cover (9010) Note Be careful not to scratch or soil the surface of the LCDpanel when replacing it.Lift the LCD panel slight

When replacingAttention:1. The inverter card is very fragile, and flexing theinverter card can seriously damage the card.Carefully connect the i

9030 Interface Cable Assembly, Hinges LCD Cover (9010) LCD Panel (9020).1/: When replacing the interface cable assembly.2/, .3/: When replacing

When replacingReplace the kapton tape as shown below.Position the microphone cable as shown. ThinkPad 760 (9546, 9547) 477

4. Measure the output voltage of the AC Adapter.5. If the voltage is still not correct, replace the ACAdapter.Note: An audible noise from the AC

Locations Front View .1/ LCD .2/ Built-in Microphone .3/ Brightness Control .4/ Keyboard Risers .5/ Auto Tilt Keyboard .6/ External-Input-

Rear View .1/ Rear Door .2/ Connector Door .3/ MIDI/Joystick Port (model-unique) .4/ External Diskette Drive Connector (model-unique)

Inside View .1/ Modem/Fax Port Release Latch .2/ UltraBay .3/ Battery Pack .4/ Memory Slot .5/ Security Latch .6/ Removable Hard Dis

Bottom View .1/ Memory Slot (Model unique) .2/ Serial Number ThinkPad 760 (9546, 9547) 481

Power-On Password Connector.1/: Power-On Password Connector482 IBM Mobile Systems - ThinkPad HMM Volume 3

Parts Listing 760 (9546, 9547) Model 760C (9546) ThinkPad 760 (9546, 9547) 483

Index Parts (760C)1 LCD Assembly (12.1 TFT) 29H9226(U.S.-9546, model U21, U27, U28, U2A, U2H, U2J)LCD Assembly (10.4 TFT) 29H9227(U.S.-9546, mode

Index Parts (760C)28 CPU Card (90 MHz, Pentium) 29H9198(U.S.-9546, model U21, U22, U2A, U2B)CPU Card (120 MHz, Pentium) 29H9297(U.S.-9546, model

Model 760CD (9546)486 IBM Mobile Systems - ThinkPad HMM Volume 3

Index Parts (760CD)1 LCD Assembly (12.1 TFT) 29H9226 2 Standby Battery 29H94973 LCD Indicator Assembly Cover 39H70364a LCD Indicator Assembly 29H

About This ManualThis manual contains service and reference information forIBM ThinkPad 365, 380, 385, 560, 760, and SelectaDockproducts. Use thi

5. To check the charging circuit, do the following. Plugin the AC Adapter with the battery pack removed,then power-on the computer.6. Measure the

Index Parts (760CD)28 CPU Card (90 MHz, Pentium) 29H9198(U.S.-9546, model U11, U1A)CPU Card (120 MHz, Pentium) 29H9297(U.S.-9546, model U13, U1C)

Keyboard Assembly Arabic 29H9076 Belgian 29H9074 Canadian French 29H9082 Czech 29H9292 Danish 29H9073 Dutch 29H9071 French 29H9067 German

Model 760E (9546) (CD NonupgradableType)490 IBM Mobile Systems - ThinkPad HMM Volume 3

Check the TypeThere are two types of 760E: Both come with an FDDbuilt-in, but only one model is upgradable with aninternal CD-ROM drive. The non

Index Parts (760E CD Nonupgradable Type)1 LCD Assembly (12.1 TFT) 29H9226 2 Standby Battery 29H94973 LCD Indicator Assembly Cover 39H70364a LCD I

Index Parts (760E CD Nonupgradable Type) 22 AV Cover 29H918923 Modem Cover Lock 39H7028 24 Modem Cover 39H7030Blank Cover for EMEA 29H918725

Model 760E (9546) (CD UpgradableType) or 760ED494 IBM Mobile Systems - ThinkPad HMM Volume 3

Check the ModelThere are two models each for the 760E (CDupgradable type) and 760ED. The LCD thick model is the 760E/760ED with thethickness of

Index 760E CD Upgradable Type or 760ED 1 LCD Assembly(12.1 SVGA TFT thick model) 29H9226 LCD Assembly(U.S.-9546, model U3A, U3B, U3L)(12.1 SVGA

Index Part(760E CD Upgradable Type or 760ED)18a Base Cover (760E thick type) 46H6043 For Japan 46H6044Base Cover (760ED) 39H6248 For Japan 39H6

 Active interrupts (CD-ROM activity, etc.)Events that cause entering of suspend mode: Suspend mode is requested by the Fn key (Fn+F4). The LCD

Index Parts(760E CD Upgradable Type or 760ED)39a Speaker (right) 29H922539b Speaker (left) 39H698339c Speaker Holder (right) 39H703339d Speaker

Keyboard Assembly Arabic 29H9076 Belgian 29H9074 Canadian French 29H9082 Danish 29H9073 Dutch 29H9071 French 29H9067 German 29H9065 Greek

Model 760L (9547)500 IBM Mobile Systems - ThinkPad HMM Volume 3

Index Parts (760L)1 LCD Assembly (10.4 TFT) 46H5355 2 Standby Battery 29H94973 LCD Indicator Assembly Cover 39H70364a LCD Indicator Assembly 29H9

Index Parts (760L)28 CPU Card (90 MHz, Pentium) 29H9198(U.S.-9547, model U01, U0A, U0R)CPU Card (120 MHz, Pentium) 29H929729 Heat Sink (Pentium 9

Model 760LD (9547)Misc. ThinkPad 760 (9546, 9547) 503

Index Parts (760LD)1 LCD Assembly (10.4 TFT) 46H5355 2 Standby Battery 29H94973 LCD Indicator Assembly Cover 39H70364a LCD Indicator Assembly 29H

Index Parts (760LD)28 CPU Card (90 MHz, Pentium) 29H9198(U.S.-9547, model U31, U3A, U3R)CPU Card (120 MHz, Pentium) 29H929729 Heat Sink (Pentium

Keyboard Assembly Arabic 29H9076 Belgian 29H9074 Canadian French 29H9082 Czech 29H9292 Danish 29H9073 Dutch 29H9071 French 29H9067 German

Model 760EL or 760ELD (9547) ThinkPad 760 (9546, 9547) 507

Events that cause entering of hibernation mode: The hibernation mode is requested by the Fn key(Fn+F12). Timer conditions are satisfied in susp

Index Parts (760EL/760ELD) 1 LCD Assembly(760EL/760ELD, 12.1 TFT thick type) 29H9226(U.S.-9547, model U3F, U48, U4F, U4H, U4R, U4S)LCD Assembly (

Index Parts (760EL/760ELD)14a PC Card Slot 46H603114b Eject Button 46H602815 Battery Pack (Li-ion) 29H923216a HDD Removable Strap 29H923616b Har

Index Parts (760EL/760ELD) 28 CPU Card(760EL/760ELD, 100 MHz, Pentium) 11J9673 Note:In U.S., this FRU is for9547-U3F, and 9547-U6G. CPU Card(

Keyboard Assembly Arabic 29H9076 Belgian 29H9074 Canadian French 29H9082 Danish 29H9073 Dutch 29H9071 French 29H9067 German 29H9065 Greek

Model 760XL (9547)512 IBM Mobile Systems - ThinkPad HMM Volume 3

Index Parts (760XL)1 LCD Assembly (12.1, TFT) 46H5725 2 Standby Battery 29H94973 LCD Indicator Assembly Cover 69H84034a LCD Indicator Assembly 46

Index Parts (760XL) 22 AV Cover 29H919023 Modem Cover Lock 39H702724 Blank Cover for EMEA 29H918825 Front IR Assembly 29H921526a Diskette Drive

Keyboard Assembly Arabic 29H9076 Belgian 29H9074 Canadian French 29H9082 Danish 29H9073 Dutch 29H9071 French 29H9067 German 29H9065 Greek

Model 760XD (9546)516 IBM Mobile Systems - ThinkPad HMM Volume 3

Index Part (760XD) 1 LCD Assembly(12.1, XGA, TFT) 46H5735 2 Standby Battery 29H94973 LCD Indicator Assembly Cover 46H57364a LCD Indicator Assembl

Symptom-to-FRU IndexThe Symptom-to-FRU Index lists error symptoms andpossible causes. The most likely cause is listed first.Always begin with “G

Index Part (760XD)21a FDD Blank Bezel 29H9289 FDD Bezel 29H919721b Option Cover 29H9193 22 AV Cover 29H919023 Modem Cover Lock 39H7027 24 M

Keyboard Assembly Arabic 29H9076 Belgian 29H9074 Canadian French 29H9082 Danish 29H9073 Dutch 29H9071 French 29H9067 German 29H9065 Greek

LCD Parts ListLCD Unit, 12.1 SVGA (P/N 29H9226,ASM P/N 29H9029)520 IBM Mobile Systems - ThinkPad HMM Volume 3

LCD Cover Group 46H5710NoteIncludes the following parts:1 Slide Knob2 Front Cover3 Screw Cap, Large4 Guide (R/L)5 Hinge Cover (R/L)7 Rear C

LCD Unit, 12.1 SVGA (P/N 29H9226,ASM P/N 73H6599)522 IBM Mobile Systems - ThinkPad HMM Volume 3

LCD Cover Group 46H5711NoteIncludes the following parts:1 Screw Cap, Large2 Front Cover3 Guide (R/L)5 Hinge Cover (R/L)7 Rear Cover8 Slide

LCD Unit, 10.4 SVGA (P/N 29H9227)524 IBM Mobile Systems - ThinkPad HMM Volume 3

LCD Cover Group 46H5712NoteIncludes the following parts:1 Front Cover2 Guide (R/L)4 Hinge Cover (R/L)6 Rear Cover7 Slide Knob- Screw Cap-

LCD Unit, 10.4 VGA (P/N 46H5355)526 IBM Mobile Systems - ThinkPad HMM Volume 3

LCD Cover Group 46H5712NoteIncludes the following parts:1 Front Cover2 Guide (R/L)4 Hinge Cover (R/L)6 Rear Cover7 Slide Knob- Screw Cap-

Beep Symptom FRU/Action1-4-4Software NMI port failure(only used by EISA BIOS). 1. System Board2-1-1, 2-1-2, 2-1-32-1-4, 2-2-1, 2-2-22-2-3, 2-2-4,

LCD Unit, 11.3 DSTN (P/N 39H6232)528 IBM Mobile Systems - ThinkPad HMM Volume 3

LCD Cover Group 46H5713NoteIncludes the following parts:1 Front Cover2 Guide (R/L)4 Hinge Cover (R/L)6 Rear Cover8 Slide Knob- Screw Cap-

LCD Unit, 12.1 XGA (P/N 82H8486)530 IBM Mobile Systems - ThinkPad HMM Volume 3

LCD Cover Group 82H8891NoteIncludes the following parts:1 Front Cover2 Guide (R/L)4 Hinge Cover (R/L)6 Rear Cover7 Bracket Spacer8 Slide Kn

LCD Unit, 12.1 XGA (P/N 46H5735, ASMP/N 46H5731)532 IBM Mobile Systems - ThinkPad HMM Volume 3

LCD Cover Group 46H5736NoteIncludes the following parts:1 Front Cover2 Guide (R/L)4 Hinge Cover (R/L)6 Rear Cover7 Bracket Spacer8 Slide Kn

LCD Unit, 12.1 SVGA (P/N 82H8496)534 IBM Mobile Systems - ThinkPad HMM Volume 3

LCD Cover Group 82H8891NoteIncludes the following parts:1 Front Cover2 Guide (R/L)4 Hinge Cover (R/L)6 Rear Cover7 Bracket Spacer8 Slide Kn

LCD Unit, 12.1 SVGA (P/N 46H5725)536 IBM Mobile Systems - ThinkPad HMM Volume 3

LCD Cover Group 46H5726NoteIncludes the following parts:1 Screw Cap, Large2 Front Cover3 Guide (R/L)5 Hinge Cover (R/L)7 Rear Cover8 Slide

Beep Symptom FRU/Action4-3-2Programmable interval timerchannel 2 test in progressor failure. 1. System Board4-3-4Real-time clock test inprogress

LCD Unit, 12.1 SVGA (P/N 11J8867,ASM P/N 11J8855)538 IBM Mobile Systems - ThinkPad HMM Volume 3

LCD Cover Group 11J8868NoteIncludes the following parts:1 Screw Cap, Large2 Front Cover3 Guide (R/L)5 Hinge Cover (R/L)7 Rear Cover9 Slide

Common or Option Parts ListMiscellaneous PartsSecurity Parts Kit 29H9294(Includes the following:)Keyboard Security Plate (760C)Keyboard Security

PSTN Cable Austria 58G4386 Australia 58G4343 Belgium 58G4346 Denmark 58G4333 Finland 58G4334 France 58G4335 Germany 58G4347U.S., Thailand,

OptionsNotes:1. When you replace the AC Adapter or the QuickCharger, use the one for the country you are in, evenif the computer is from a differ

Numeric Keypad Belgian 95F5741 Canadian French 95F5466 Danish 95F5467 Dutch 95F5467 French 95F6313 German 95F6314 Greek 95F5467 Hebrew 95

Power Cords12345678910Warning: Use the power cord certified for your country.3-Prong 1 Colombia, U.S., Venezuela 25H2207 Korea 25H2207 Japan, 2

2-Prong Slim 1 Colombia, U.S., Venezuela 13H5264 Korea 13H5264 Japan 13H5273 2 Hong Kong, Singapore, U.K. 14F0033 3 France, Germany, Spain 13H5

546 IBM Mobile Systems - ThinkPad HMM Volume 3

ThinkPad SelectaDock DockingSystemRead This First ... 548General Preparation . . . . . . . . . . . . . . . 550Chec

Error MessagesError Message/Symptom FRU/ActionBus Timeout NMI,Slot n. Type (S)hut off NMI,(R)eboot, other keys tocontinue. 1. System BoardConfig

Read This FirstBefore you go to the checkout guide, be sure to read thissection. Important Notes Only certified, trained personnel shouldservice

3. Date when part failed.4. Date of purchase.5. Failure symptoms, error codes appearing ondisplay, and beep symptoms.6. Procedure index and page

Notes If the following symptoms are present, they mightindicate damage caused by non-warranted activity: Missing parts might be a symptom ofun

Checkout GuideUse the following procedure as a guide for computerproblems.Note: The diagnostic tests are intended to test only IBMproducts. Non

Symptoms (Verified) Go toThe configuration is notthe same as theinstalled devices.“Checking the InstalledDevices List” onpage 554.Other symptoms

6. Connect the power cord.7. Check the voltages at connector 1.8. Disconnect the power cord.9. Remove power supply connector 2 from the maincard.

Checking the Installed Devices ListIf a device is installed but the icon appears in a gray shaderather than a dark shade on the basic diagnostics

Note: If the replaced parts did not resolve theproblem, put the original parts back in the IBMThinkPad Dock I. Do not replacenon-defective parts

If the external display does not meet these specifications,replace the external display.If the external display meets these specifications, repla

Note: If the replaced parts did not resolve theproblem, put the original parts back in the IBMThinkPad Dock I. Do not replacenon-defective parts

Error Message/Symptom FRU/ActionNo boot device available -press F1 to reboot orpress F2 for Setup Utility. 1. Diskette 2. Diskette Drive 3. Har

How to Run the Keyboard Test: Use thefollowing procedure to run the keyboard key test.1. Power-off the computer.2. Remove the external keyboard,

Running DiagnosticsThe IBM ThinkPad Dock I Options Diskette helps youtroubleshoot the expansion unit, SCSI adapter, and SCSIdevice problems thro

Testing the Expansion Unit1. The Test Selection Menu appears when you selectTest Expansion Unit on the Main Menu.Select one:1. Run the test one t

Testing the SCSI SubsystemNote: If a SCSI adapter is installed in an PCI adaptercard slot, remove it before running the SCSIdiagnostic program.1

3. If the initialization ends successfully, the followingscreen appears. Select an item.SCSI Subsystem Diagnostics Utility V2.1Enter F3=Ex

SCSI Subsystem Diagnostics Utility V2.1Enter F3=ExitSelect one1.All2. (device name) (ID0)3. (device name)

SCSI Subsystem Diagnostics Utility V2.1Enter F3=ExitSelect one1.All2. (device name) (ID0)3. (device name)

Symptom-to-FRU IndexThe Symptom-to-FRU Index lists error symptoms andpossible causes. The most likely cause is listed first.Note: Replace the F

Numeric Error CodesSymptom/Error IBM ThinkPad Dock IFRUsSequence of Actions10X, 11X 101: Interrupt failure. 102: Timer failure. 103: Timer int

Symptom/Error IBM ThinkPad Dock IFRUsSequence of Actions6XX 1. Before changing anydevices, run thediagnostic test. (Seethe “How to Run theDiagnos

Error Message/Symptom FRU/ActionUnresolved memory parityerrorType (S)hut off NMI,(R)eboot, other keys tocontinue. Parity erroroccurred. Causeund

Diagnostic Error CodesIf an error is detected, the following appears: Large X on the left side of the device icon. Device ID (three digit) Err

Icon DeviceIDSuspected DeviceHDD-22151 Hard Disk in UltraBayHDD-33067 External Hard Disk DriveFDD-11006 Diskette DriveFDD-22066 External Diskette

FRU Codes: If an error is detected by the diagnostictests, a four-digit FRU code is displayed. The FRU codeindicates two suspected FRUs. Replace

Beep SymptomsSymptom/Error IBM ThinkPad Dock IFRUsSequence of ActionsBeep sounds continuously. 1. Security feature group 2. Main card Keyboard-

Power-Related SymptomsSymptom/Error IBM ThinkPad Dock IFRUsSequence of ActionsAlthough the computer isturned off, the fan of theIBM ThinkPad Doc

Undetermined ProblemsUse the following procedure when the diagnostic tests donot identify the failing adapter or device.Check that all cables, w

FRU Removals and ReplacementsThis section contains information on removals andreplacements, and locations. The arrows in the removals and replac

1010 SelectaDock I Make sure the security key is in the unlock position.31020 Rear Panel / Option Card Cover(Option) Rear Panel: ThinkPad S

Option Card Cover (If installed)1124336657576 IBM Mobile Systems - ThinkPad HMM Volume 3

1030 Upper Cover SelectaDock Base Model I (1010) Rear Panel / Option Card Cover (1020)321145Inside viewStep Length (Quantity) Memo.1/ M 2.6 x

Keyboard/TrackPoint RelatedSymptomsSymptom/Error FRU/ActionKeyboard (one or morekeys) does not work.1. Reseat the threekeyboard cables. 2. Keyb

1040 Fan Assembly SelectaDock Base Model I (1010) Rear Panel / Option Card Cover (1020) Upper Cover (1030)1123Step Length (Quantity) Memo.1/

1060 Power Unit SelectaDock Base Model I (1010) Rear Panel / Option Card Cover (1020) Upper Cover (1030) Connector of the LCD Panel (1050)35

1070 Riser Card/Main Board SelectaDock Base Model I (1010) Rear Panel / Option Card Cover (1020) Upper Cover (1030) Fan Assembly (1040) Conn

877abProcedure continued on the next page.Step Length (Quantity) Memo.5/ M 2 x 4 mm (2) FlatheadStep Length (Quantity) Location.7/ a: M 2.6 x 5 m

10119912Step Length (Quantity) Location.9/ M 2.6 x 4 mm (2) Self tap582 IBM Mobile Systems - ThinkPad HMM Volume 3

LocationsSelectaDock Base Model I Front View .1/ Security Lock .2/ Lock Indicator .3/ PC Card Lock .4/ Right-Hand Hole .5/ Computer Ca

Rear View.1/ Mouse/Pointing Device Connector.2/ Keyboard/Numeric Keypad Connector.3/ Kensington Lock Keyhole.4/ Parallel Connector.5/ Power

SelectaDock I Front View .1/ PCMCIA Slot .2/ PC Card Lock Slide .3/ SelectaDock Base Model I Lock .4/ UltraBay Connector 1 .5/ UltraBa

Rear View .1/ Power Connector .2/ MIDI/Joystick Jack .3/ SCSI Connector .4/ Line-Out Jack .5/ ISA Adapter Card Slot .6/ PCI Adapter

System Status Indicators .1/ Docked .1/ Power On .2/ Suspend Mode .3/ Diskette Drive In-use .4/ Hard Disk In-use .5/ Attention Thi

Related PublicationsThe following mobile product publications are availablethrough IBM or your IBM Authorized Dealer.Publication Part, Form Numbe

Audio Related SymptomsThe following are the audio input sources:  Line In  Mic In  System board  CD-ROM  Audio cardNote: Use either a

Parts Listing SelectaDock (3547)1234567588 IBM Mobile Systems - ThinkPad HMM Volume 3

1 Upper Cover 39H74192 Fan ASM 39H74203 Riser Card ASM 39H74214 LCD ASM5 Base Cover ASM 39H74186 Main Board ASM 39H74227 Power Supply Unit 39H741

Power Cords12345678910Warning: Use the power cord certified for your country. 1 Colombia, U.S., Venezuela 13F9959 Japan, 2-pin 6454377 Japan, 3

Common Devices CheckoutExternal Diskette Drive Test ... 592External Display Self-Test ... 592External Keyboard/Auxiliary Input

External Diskette Drive TestUse the following procedure to isolate the diskette problemto a controller, drive or diskette. A scratch, write-enabl

Check for the following conditions: You should be able to vary the screen intensity byadjusting the contrast and brightness controls. The scree

Fax/Modem Checkout001– Power-off the computer.– Ensure that the modem is installed correctly.– If the modem never worked in customer mode, ensur

006 (continued)– Have the customer transmit a call.WAS THE CALL TRANSMITTED SUCCESSFULLY?Yes No007Go to Step 011.008– Have the customer receive

(CONTINUED) 016Have the telephone line checked. Printer Checkout1. Make sure the printer is correctly connected and ispowered-on.2. Run the pri

Port Replicator CheckoutUse the following procedure to isolate a port replicatorproblem. A port replicator attaches to the systemexpansion connec

Undetermined ProblemsYou are here because the diagnostic tests did not identifywhich adapter or device failed, installed devices areincorrect, a

TrackPoint Checkout If the TrackPoint does not work, check theconfiguration. If the configuration of the TrackPoint isset to Disabled or Off, c

TV TunerThe TV Tuner Pack (hereafter called TV Tuner) is anoption for watching TV programs or videos on the IBM TFTcolor notebook computer. The

Icons Functions.8/ Function Key Enters the mode to change the value ofeach function, such as TV channel orcolor contrast. (See “Using theFunction

Using the Function Key: Each time you press theFunction key ( ), one of the following messages (calledOn-Screen Message) appears at the top left

Message on LCD Parameterà---(No function)Reserved.àLOàHIAuto Tune SensitivitySelectionLO: Means thesensitivity of the TVis low. In thismode, the

Power-on the TV Tuner: Use the ThinkPadFeatures program or PS2.EXE. to power-on the TV Tuner;then power-on the internal device in the diskette d

TroubleshootingThe following table shows what to do to solve problemswhen the TV Tuner does not work correctly.Problem Probable CauseThe TV Tune

Common Parts ListingThis section contains FRUs common to most IBM portable,laptop, and notebook computers.External Diskette Drives5.25-Inch Diske

SCSI Adapters, Terminators, CablesSCSI Adapter/A (without Cache) 85F0002SCSI Internal Cable 64F4127SCSI Adapter/A (with Cache) 85F0063Terminator,

Optional Enhanced Keyboards (101/102 Key)Keybutton Kits (101/102 Key)Japanese Keyboard Type 2 (106 Key, DBCS Support)Space-Saving Keyboards (84/8

Related Service ProceduresThis section provides information about the following: “System Status Indicators” “I/O Status Indicators” “How to Ru

Display Power Cords12345678910Index Country1 Colombia, U.S., Venezuela 6952300Colombia, U.S., Venezuela 62X10452 Hong Kong, Singapore, U.K. 14F00

Miscellaneous InformationAcronyms, Abbreviations and TermsTerm InformationACPA/A Audio Capture and Playback AdapterADP Automatic Data Processing

Term InformationIPL Initial Program LoadIR InfraredISO International Organization for StandardizationISDN Integrated-Services Digital NetworkLAN

Send Us Your Comments!We want to know your opinion about this manual (partnumber 84H8099). Your input will help us to improve ourpublications.Ple

Do You Need Technical References?We have a wide range of hardware technical referencesthat provide in-depth information about IBM personalcompute

Problem Determination TipsDue to the variety of hardware and software combinationsthat can be encountered, use the following information toassist

Phone Numbers, U.S. and CanadaAuthorized Dealers or ServicersU.S. Customers and Helpware Subscribers Number Information919-517-0001 Bulletin Boar

IBM Canada Customer and Servicer SupportNumber Information800-661-PSMT Business Partner Marketing Support905-316-5556 Business Partner Marketing

NoticesReferences in this publication to IBM products, programs,or services do not imply that IBM intends to make theseavailable in all countrie

The following terms are trademarks or service marks ofother companies as follows:ActionMedia Intel CorporationDCA Digital Communications Associ

How to Run DiagnosticsThe QAPlus/PRO diagnostic program, developed byDiagSoft for IBM, is the primary method of testing thecomputer. It is unique

IBMPart Number: 84H8099Printed in U.S.A.S82G-15ð3-ð5

Diagnostic Test ProgramsThe diagnostics diskette outline follows:Main Menu:  Diagnostics – Quick CheckWhen selected runs the system quick chec

Error MessagesMessages generated by the software—the operatingsystem or application programs—generally are textmessages, but they also can be nu

Using the Diagnostics Test ProgramsTo load the IBM ThinkPad 365 Advanced DiagnosticsDiskette, see “Loading the IBM ThinkPad 365 AdvancedDiagnosti

Viewing the Test GroupsAs you move the cursor bar up or down in the ModuleTests menu, the right hand screen changes to show theattributes, parame

Running All Selected ModulesTo run all selected test modules:1. Use the down arrow key (↓) to move the cursor to thelast choice, Run All Selected

System Key CombinationsThe following table shows the system Fn key and functionkey combinations and their corresponding functions.The Fn key work

Related DiskettesThe following diskettes are available through IBM or yourIBM Authorized Dealer.Diskette Part, Form NumberThinkPad 300 (2615)Adva

Product Overview (365C, CD, CS, CSD)The following provides an overview of the ThinkPad 365C,365CD, 365CS, and 365CSD system features.Feature Desc

Product Overview (365E, ED)The following provides an overview of the ThinkPad 365Eand 365ED system features.Feature DescriptionProcessor IBM 5x8

FRU Removals and ReplacementsThis section contains information about removals andreplacements. The system board is sensitive to, and can bedamag

1010 Rear Connector DoorOpen the door, then push down on the center of the doorto remove it. 1015 FootTo replace the foot: Align the foot in the

1020 Battery Pack Disconnect the AC Adapter. Open the computer. Release the keyboard latches and raise the keyboard. Be careful the computer

1030 SO-DIMM/Memory Board  Battery Pack (1020)To remove the optional SO-DIMM, release the latches asshown, then remove the SO-DIMM card. Th

1040 Hard Disk Drive  Battery Pack (1020)  Memory Board (1030) Attention Do not drop or apply any shock to the hard diskdrive. The hard disk

1050 Keyboard Unit  Battery Pack (1020)2 Attention During removal and replacement procedures, payspecial attention to the LCD Suspend Switch

1. Remove the plastic upper cover as shown.2. Lift the keyboard and locate the cables as shown. Attention The keyboard cables are fragile and ca

1055 Mylar Cover Note The ThinkPad 365C, CD, CS, and CSD Model mylarcover is not secured with screws and can be easilyremoved after raising the

vi IBM Mobile Systems - ThinkPad HMM Volume 3

1060 Processor Card  Battery Pack (1020)  Keyboard (1050)  Mylar Cover (1055)68 IBM Mobile Systems - ThinkPad HMM Volume 3

1065 LCD Inverter Card  Battery Pack (1020) Note Screws shown above are 8 mm long. ThinkPad 365 (2625) 69

1068 LCD Panel  Battery Pack (1020) Note Screws shown above are 8 mm long.70 IBM Mobile Systems - ThinkPad HMM Volume 3

1070 LCD Assembly  Battery Pack (1020)  Keyboard (1050)  Mylar Cover (1055) Attention Make note of the location and placement of groundpo

1080 Sound Card  Battery Pack (1020)  Keyboard (1050)  Mylar Cover (1055)  LCD Assembly (1070) Attention During replacement, make sure

1090 CD-ROM Drive  Battery Pack (1020)  Keyboard (1050)  LCD Assembly (1070)  Sound Card (1080) Attention During replacement, make sure

1100 Diskette Drive  Battery Pack (1020)  Keyboard (1050)  Mylar Cover (1055)  LCD Assembly (1070)  Sound Card (1080) Attention Durin

1110 DC/DC Card  Battery Pack (1020)  Keyboard (1050)  Mylar Cover (1055)  LCD Assembly (1070)  Sound Card (1080) Attention During re

1120 Keyboard Card  Battery Pack (1020)  Keyboard (1050)  Mylar Cover (1055)  LCD Assembly (1070)1. Disconnect all attached cable connec

1130 LED/IR Board  Battery Pack (1020)  Keyboard (1050)  Mylar Cover (1055)  LCD Assembly (1070)12 Note Screws shown above are 5 mm lon

ContentsIntroduction . . . . . . . . . . . . . . . . . . . 1Portable Computer Descriptions ... 2Drive and Diskette Compatibility Matrix

1140 System Board  Battery Pack (1020)  Memory Board (1030) Hard Disk Drive (1040)  Keyboard Unit (1050)  Mylar Cover (1055)  LCD Ass

Important If you replace the system board FRU, do the followingto update the system setup program.1. Power-on the computer.2. Go to a DOS full

1150 PCMCIA Assembly  Battery Pack (1020)  Memory Board (1030) Hard Disk Drive (1040)  Keyboard Unit (1050)  LCD (1060)  Sound Card (

LocationsSystem Front View .1/ Color LCD Screen .2/ Contrast Control .3/ Brightness Control .4/ Status Indicator .5/ Built in Microphone .6

System Rear View .1/ LCD and Keyboard Latch .2/ Power Switch .3/ Microphone/Line-In Jack .4/ Line-in Jack .5/ Line-out Headphone Jack

System Board Switch SettingsN/AIBM 5X86DX4-7512343.6V3.45VDefault3.4VMemory Board Switch SettingsS1S1 ThinkPad 365 (2625) 83

Parts Listing 365C, CD, CS, CSD (2625)1a11b1c1d2344a56789101112131415171684 IBM Mobile Systems - ThinkPad HMM Volume 3

System Unit - ThinkPad 365C, CD, CS, CSD Only Important The following FRUs are for ThinkPad 365C, CD, CS,and CSD models only. For ThinkPad 365E

Index FRU Base Assembly (With Parts Kit)- Upper Cover Bracket with Speaker,- Power Switch Knob, Power Bracket,- Support Bracket, Misc. Rubbe

Parts Listing 365E, ED (2625)1a11b1c1d2344a567891011121314151716 ThinkPad 365 (2625) 87