Ibm MICRO TOWER 2169 User Manual

i Hardware Maintenance Manualfor Service Level AFor Micro Tower Models Machine Type 2169European Market Only

8PERIGOPara evitar choques elétricos, não conecte oudesconecte nenhum cabo, nem efetue instalação,manutenção ou reconfiguração deste produto duranteum

98q Test right (left) button and check if right (left) button works.004 - DOES THE MOUSE BUTTON WORK? (YES, READAHEAD. NO, GO TO STEP 007)q Test mouse

99Power Supply001 - STARTq Power off the system unit.q Check the power cord for continuity. Replace if necessary.q Check for the correct line voltage

100 1111020 Power Supply Connectors (Bottom View) Hard Drive or CD-ROM End of Power Cable 3.5-In. Diskette Drive End of Power Cable

101006 - ARE THE VOLTAGES CORRECT AND DOES THEFAN RUN? (YES, READ AHEAD. NO, GO TO STEP009)q The power supply is working normally.q If you suspect

102Monitor First, set the system to VGA mode. To do this in Windows 98,press the F8 function key during startup. Safe mode (VGA) willbe set for Window

103002 - IS THE SCREEN READABLE? (YES, READ AHEAD.NO, GO TO STEP 004) NOTE: If the screen shows a blinking cursor with no memorycount running, answer

104Undetermined ProblemsIf an error code is present, go to “Index of Symptoms,Messages, Error Codes, or Beeps” on page 74. If no error codeis present

105Diagnostic AidsDiagnostic Aids...105Introduction ...

106IntroductionThis section explains the diagnostic aids, power-on self test(POST) and diagnostics program (PC-Doctor), that areavailable for troubles

1074. If no keyboard keys are pressed, and if POST is completedwithout errors, the system will then proceed with the loadingof DOS or other operating

9Para Conectar1. DESLIGUE tudo.2. Conecte primeiro todos oscabos nos dispositivos.3. Conecte os cabos de sinalnos receptáculos.4. Conecte o(s) cabo(s)

1083. Turn off your computer. If the computer will not turn offafter you hold down the power button for at least fourseconds, unplug the power cord an

109Hardware Info• Onboard Ethernet• USB Port• System Configuration• Memory Contents• IRQ and DMA Use• Device Drivers• COM and LPT Ports• Physical Disk

110Repair InformationRepairing Information ...110Removals and Replacements of machine type ...

111Removals and Replacements of machine type 2169BEFORE REMOVING ANY FRU, POWER-OFF THECOMPUTER UNPLUG ALL POWER CORDS FROMELECTRICAL OUTLETS, THEN DI

112Identifying the Parts of the System UnitThis computer system has 4 bays, each bay may have afactory-installed drive in it. The devices are 3.5” Dis

1131. CD-ROM DriveThis machine has a factory-installed 40 X CDROM drive.2. Power Supply150Watt power supply3. Diskette DriveThis machine has a factory

114Top CoverTo remove the top cover of this system unit:q Remove the 3 screws that secure the top cover at the backof the system unit.q Hold both side

115Adapter CardsInstalling Adapter Cardsq Remove the screw that secures the adapter card retainerand slot cover. Then remove the card retainer and slo

116Removing Adapter CardsFollow these steps to remove an adapter card:q Position the system unit so that the card is accessible toyou.q If the adapter

117Diskette DriveTo remove the diskette drive:q Disconnect the power and signal cables from the back ofthe diskette and HDD drives.q Remove the single

10cuidado:Ao substituir a bateria, utilize apenas o Número de PeçaIBM 33F8354 ou um tipo de bateria equivalenterecomendado pelo fabricante. Se seu sis

118 CD-ROM Drive To remove CD-ROM Drive:q Disconnect the power, sound and signal cables from theCD-ROM.q Remove the four screws (two on each side) tha

119Hard Disk DriveTo remove or replace the hard disk drive:q Disconnect the power and signal cables from the back ofthe diskette and HDD drives.q Remo

120System BoardTo remove the system board from the system:q To remove the system board. You must remove theadapter cards first.q Disconnect the power

121 Power SupplyThis system has a 150-watt switching power supply.1. To remove the power supply. You must remove the topcover first.2. Disconnect the

122Parts/Test Point LocationsParts/Test Point Locations...122Introduction ...

123IntroductionThis chapter contains system board layouts and jumpersettings. It is useful when you are asked to measure voltages.Use this information

124Layout of system board of the machine type 2169CASFAN1CPUFAN1DIMM1DIMM2JP2FDD1IDE2IDE1PANEL1SIR1WOM1WOL1JP1J1FP1CD2TV-Out/LCD Panel Riser SlotCD1So

125 CD2 Auxiliary audio connector for CD-ROM/DVD drive FP1 Auxiliary microphone and speaker out J1 Chassis open detect connector J2 Connector for

126t CPU FAN : CPU cooling FAN Powerconnector. Pin 1 nearest to cpuPin No. Function1 GND.2 +12V3 SENSEt CAS FAN: Power FAN Connector. Pin 3nearest

127PANEL1: PANEL CONNECTORS FOR SWITCHESAND INDICATORSThe panel connector is used to implement the switches andindicators on your system case.Note: On

11PERIGOAlgumas unidades de CD-ROM contém um diodo delaser da Classe 3A ou da Classe 3B. Observe oseguinte.Radiação de laser quando aberto. Não olhe d

128Replacing the system batteryFollow these steps to replace the battery:1. Place the blade of a small, flat-blade screwdriver under theedge of the re

129Power Supply Cable Connector SpecificationsRefer to the following figures when checking for voltages onpower supply cable connectors.When checking

130Main Output Pin AssignmentTable 5-7. Main Output Pin AssignmentPin Function Color1 +3.3 V Orange2 3.3 V Orange3 COMMON BLACK4 +5Vdc RED5 COMMON BLA

131Hard Drive or CD-ROM Power Cable Connector3.5-In. Diskette Drive Power Cable Connector

132Factory-Installed Modem Card LayoutFactory-Installed Modem Card LayoutFactory-Installed Modem Card Connector FunctionsItem Function Connect to…1 Te

1333.5-In. Hard Disk Drive Jumper Locations & Settings3.5-in Hard Disk (Quantum) Jumper Settings LocationsBack of Drive (Quantum)A T Interface con

134CD-ROM DriveCD-ROM Front PanelNOTE: Position of CD-ROM switches and LEDs may varyfrom illustration.Item Description1 Load / eject button2 Headphon

135CD-ROM Drive Rear Panel Connectors and Features R G G LAUDIO C S MS L ACABLE SELECTSLAVEMASTER394012IDE INTERFACE5V12VGGDC INPUT54321NOT USED1 2CD

136System Board Connector Pin SignalsMonitor Port SignalsPin Signal Name I/O Pin Signal Name I/O1 Red Video O 9 +5 V dc N/A2 Green Video O 10 Sy

1377 Data Bit 5 I/O 20 Ground Power8 Data Bit 6 I/O 21 Ground Power9 Data Bit 7 I/O 22 Ground Power10 Acknowledge I 23 Ground Power11 Busy I

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138Diskette Drive Cable Connector SignalsPin Signal Name I/O Pin Signal Name I/O1 No Connection N/A 18 Direction SELECT O2 Density Select O 19 G

139IDE Cable Connector SignalsPin Signal Name I/O Pin Signal Name I/O1 Host Reset O 21 DMA Request I2 Ground N/A 22 GroundPower3 Host Data 7 I

140Safety Inspection GuideSafety Inspection Guide ...140General Guidelines...

141General GuidelinesThe purpose of this Safety Inspection Guide is to help youidentify possible unsafe conditions on machines that are beinginspected

143Parts CatalogPart Catalog of machine type ...144Assembly 1: System Unit...

144Part Catalog of machine type 2169Assembly 1: System UnitAsm-Index FRU Number Description1 See Assy 3 40x CD-ROM2 11P7621 Power Supply 150W Asm3 See

14510 See Assy 2 HDD/CD-ROM IDE cable11 11P7557 Front bezel assy12 11P7447 32MB module (PC100)Not Shown 14F0032 Power Cord UK/HK/SingaporeNot Shown

146Not Shown 11P7610ECS Screw Kit (All screwsexcept CD and HDD).Not Shown 11P7610 IBM Screw Kit (for CD + HDD)Not Shown 11P7559 Chassis Feet

147Assembly 2: Diskette Drive, Hard Disk DriveAsm-Index FRU Number Description2-1 19K1583 5 GB Hard Disk Drive, 3.5”2-2 11P7556 3.5”, Diskette Drive2-

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148Assembly 3: CD-ROM, Modem Card Asm-Index FRU Number Description3-1 09N0879 40X CD-ROM, LG3-1 19K1515 40XCD-ROM, LITEON3-2 37L5098 CD-ROM IDE Cable

149Not Shown 60H6027Modem Phone Cable AdapterDenmarkNot Shown 60H6028Modem Phone Cable AdapterNorway/FinlandNot Shown 60H6029Modem Phone Cable Adapter

150Assembly 4: Keyboard and Mouse 4-24-1 4-3Asm-Index FRU Number Description4-1 10L6145 IBM Mouse4-2 37L2518 105 PALM REST ARABIC 2754-2 37L25

1514-2 37L2529105 PALM RESTHUNGARIAN 2084-2 37L2530105 PALM REST ICELANDIC1974-2 37L2531105 PALM REST, EUROITALY 1424-2 37L2532105 PALM REST, EU

152Appendix A. Online Support InformationThis section describes online technical support servicesavailable to help repair the computer.This section co

153IndexAAdapter CardsInstalling, 115Removing, 116Audio Check Procedure, 93 Error Symptoms, 83BBeeps, 67, 74, 75BIOS Flash Update Procedure,

154MMemory, 37Check Procedure, 95DIMM Configurations, 135Error Symptoms, 79Model Number, 43Modem, 39Check Procedure, 91Connector Functions, 132Error S

Printed in U.KInternational Business Machines CorporationOld Orchard Road,Armonk, New York 10504Part Number: 11P7604Date: 7/00

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17DANGERPour éviter tout risque de choc électrique, ne manipulezaucun câble et n'effectuez aucune opérationd'installation, d'entretien

iiFirst Edition (July 2000)The following paragraph does not apply to any state or countrywhere such provisions are inconsistent with local law:INTERNA

18attention:Remplacez la pile usagée par une pile de référenceidentique exclusivement - voir la référence IBM - ou par unepile équivalente recommandée

19DANGERCertaines unités de CD-ROM contiennent une diodelaser de classe 3A ou 3B. Prenez connaissance desinformations suivantes :Rayonnement laser lor

20 Le courant électrique circulant dans les câbles decommunication et les cordons téléphoniques etd'alimentation peut être dangereux. Pour votre

21Kabel anschließen1. Alle Geräte ausschaltenund Netzstecker ziehen.2. Zuerst alle Kabel anEinheiten anschließen.3. Signalkabel anAnschlußbuchsenansch

22achtung:Wenn ein CD-ROM-Laufwerk installiert ist, beachten Siefolgendes. Steuer- und Einstellelemente sowie Verfahrennur entsprechend den Anweisunge

23VORSICHTManche CD-ROM-Laufwerke enthalten eine eingebauteLaserdiode der Klasse 3A oder 3B. Die nachfolgendaufgeführten Punkte beachten.Laserstrahlun

24PERICOLOPer evitare il pericolo di scosse elettriche durante itemporali, non collegare o scollegare cavi, non effettuarel'installazione, la man

25ATTENZIONE:Quando si sostituisce la batteria, utilizzare solo unabatteria IBM o batterie dello stesso tipo o di tipoequivalente consigliate dal prod

26PERICOLOAlcune unità CD-ROM contengono all'interno un diodolaser di Classe 3A o Classe 3B. Prestare attenzione aquanto segue:Aprendo l'uni

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1ContentsNotices ...4Voltage Supply Switch Settings ...

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30PELIGROPara evitar una posible descarga eléctrica, no conecte nidesconecte los cables ni lleve a cabo ninguna operaciónde instalación, de mantenimie

31caution:Al cambiar la batería, utilice únicamente la batería IBMNúmero de pieza 33F8354 o un tipo de batería equivalenterecomendado por el fabricant

32PELIGROAlgunas unidades de CD-ROM tienen incorporado undiodo de láser de Clase 3A o de Clase 3B Tenga encuenta la siguiente información.Cuando la un

33Laser Compliance Statement The CD/DVD-ROM drive in the computer is a laser product. TheCD/DVD-ROM drive's classification label (sample shown be

34TrademarksThe following are trademarks of the IBM Corporation inthe United States or other countries or both:Operating System/2 OS/2AT Personal Syst

35PrefaceThis manual contains service information for the Service LevelA (SL-A) model of the IBM Personal Computer, Europeanmarket only.This manual is

36General InformationGeneral Information ...36Introduction ...

37IntroductionThis chapter gives a general overview of the Machine Type2169, describes the standard and optional features, and detailsfunctional and e

2Repairing Information ...110Removals and Replacements of machine type ...111Identif

38• Mouse port (6-pin PS/2 mini-din connector)• Two USB ports• Microphone-in jack• Line-out jack• Line-in jackDiskette Drive• AT-type• 3.5-in. 1.44MB•

39− Windows 98 power utility timer elapses− System sleep timer elapsesPower Supply• 150-watt switchable high/low voltage power supply.• Standard SFX p

40Hardware InterfacesThe following peripheral interfaces for adapters, options, anddrives are supported in the system unit.Table 1-1 System Board Hard

41Table 1-1 System Board Hardware InterfacesItem InterfaceUSB USB controller integrated in core logicchip set.

42 Flash (BIOS) Update ProcedureNOTE: This system does not deny acces tot he BIOS SetupUtility.The flash update procedure does not change themodel nu

43BIOS-contained Model Number and Serial NumberThe model number and serial number information is stored inBIOS ROM and displayed in the “Model Informa

44BIOS Setup UtilityThe Setup Utility lets you review and change importantinformation about the computer and its hardware.Working with the Setup Menus

45The following table lists specific keys on the keyboard that willhelp you move through the Setup menus:Keys FunctionDown- orup-arrowkeyUse these arr

46Standard CMOS Features OptionThis option displays a table of items which defines basicinformation about your system.Date and TimeThe Date and Time i

47Video Default: EGA/VGAThis item defines the video mode of the system. This SystemBoard has a built-in VGA graphics system so you must leavethis item

3NoticesReferences in this publication to IBM products, programs, orservices do not imply that IBM intends to make these availablein all countries in

48First/Second/Third Boot Device Default: Floppy/CD-ROM/HDD-0Use these three items to select the priority and order of thedevices that your system wil

49acceleration begins.Typematic Rate (Chars/Sec) Default: 6If the item Typematic Rate Setting is enabled, you can use thisitem to define how many char

50Advanced Chipset Features OptionThis option displays a table of items that define critical timingparameters of the System Board components including

51Integrated Peripherals OptionThis option displays a list of items that defines the operation ofsome peripheral components on the system’s input/outp

52Enable this item if you are using a keyboard connected throughthe USB Port. Ensure the USB controller is enabled.Init Display First Default: PCI Slo

53This item lets you disable the built-in parallel port, or enable itby assigning an I/O address and an Interrupt Request Line(IRQ).Parallel Port Mode

54Power Management Setup OptionThis option displays items that let you control the system powermanagement. Operating systems take care of much of thep

55Suspend Type Default: Stop GrantIf this item is set to the default "Stop Grant", the CPU will go intothe Idle Mode.MODEM Use IRQ Default:

56CPU Thermal Limit Default: NABoard Thermal Limit Default: NAThese two items can be used to set threshold temperatures forthe CPU and the mainboard.

57If you encounter a problem with Standby Mode S3, set thisoption to S1 and check to see if updated device drivers thatsupport Standby Mode S3 are ava

4 Safety InformationDANGERTo avoid a shock hazard, do not connect or disconnectany cables or perform installation, maintenance, orreconfiguration of t

58PNP/PCI Configuration OptionThis option displays a table of items that configures how PNP(Plug and Play) and PCI expansion cards operate in yoursyst

59PCI Health Status OptionOn mainboards which support hardware monitoring, this itemlets you monitor the parameters for critical voltages, criticaltem

60Load Optimized Defaults OptionThis option opens a dialog box that lets you load optimizeddefaults for all appropriate items in the whole setup utili

61Set Supervisor and User PasswordsThese items can be used to install a password. A Supervisorpassword takes precedence over a User password, and theS

62Erasing a lost or forgotten password (clearing CMOS)To erase a forgotten password, or clear a corrupted CMOS:1. Turn off the computer and all attach

63SpecificationsDimensions (width x depth x height):• System unit:For machine type 2169:− 380 (h) x 196 9w) x 360 (d) Weight:• System unit:For machine

64 Operating Requirements All machines require two power inputs: one on the system unitand one on the monitor display. The system unit comes with a vo

65 Special Tools The following special tool is required to service this systemwhen running the diagnostics program (PC-Doctor):• Wrap plug, P/N 72X854

66CheckProceduresCheck Procedures...66Introduction ...

67Introduction This chapter contains the check procedures used to diagnosethe causes of product failures. The diagnostic informationconsists of: Sta

5To Connect1. Turn Everything OFF.2. First, attach all cables todevices.3. Attach signal cables toreceptacles.4. Attach power cord(s) tooutlet.5.

68 Start This is the entry point for all check procedures. The checkprocedures use failure symptoms, Power-On Self Test (POST)error codes, or beeps to

69range of diagnostic utilities to determine the operating condi-tion of the computer’s hardware components.The diagnostic program includes the follow

70 If a newly replaced FRU does not correct the problem: Ifyou have reached this point of the check procedures and wereinstructed to replace a FRU bu

71q Make sure that the monitor refresh rate is correct.q Note any symptoms, messages, error codes, or beeps.q Make sure that there are no diskettes or

72005 -q If the keyboard responds incorrectly, go to "Keyboard" onpage 96.006 - DOES THE SYSTEM CONFIGURATION REPORTCORRECTLY IDENTIFY THE

73008 - DOES THE DIAGNOSTICS FINISH WITHOUT ANYERRORS? (YES, READ AHEAD. NO, GO TO STEP009.)q If the Diagnostics \ All Tests did not detect a failur

74Index of Symptoms, Messages, Error Codes, or BeepsHow to Use Error Messages: Use the messages, error codes,and beeps combinations that occur to diag

75 NOTES:If an error message and incorrect audio response occur,diagnose the error message first.If you cannot run the diagnostics program tests but d

76Table 2-1 BIOS Error Codes, Messages, and Beeps ListBIOS Error Codes,Messages, beepsAction/FRUNOTE: To diagnose a problem, first find the BIOS error

77Table 2-1 BIOS Error Codes, Messages, and Beeps ListBIOS Error Codes,Messages, beepsAction/FRUNOTE: To diagnose a problem, first find the BIOS error

6Caution:When replacing the battery, use only IBM Part Number36L9077 or an equivalent type battery recommended by themanufacturer. If your system has

78Table 2-2 BIOS Error Codes, Messages, and Beeps ListBIOS Error Codes,Messages, beepsAction/FRUNOTE: To diagnose a problem, first find the BIOS error

79Table 2-3 Error Symptoms ListError Symptoms Action/FRUNOTE: To diagnose a problem, first find the error symptomin the left column. If directed to a

80Table 2-3 Error Symptoms ListError Symptoms Action/FRUNOTE: To diagnose a problem, first find the error symptomin the left column. If directed to a

81Table 2-3 Error Symptoms ListError Symptoms Action/FRUNOTE: To diagnose a problem, first find the error symptomin the left column. If directed to a

82Table 2-3 Error Symptoms ListError Symptoms Action/FRUNOTE: To diagnose a problem, first find the error symptomin the left column. If directed to a

83Table 2-3 Error Symptoms ListError Symptoms Action/FRUNOTE: To diagnose a problem, first find the error symptomin the left column. If directed to a

84Table 2-3 Error Symptoms ListError Symptoms Action/FRUNOTE: To diagnose a problem, first find the error symptomin the left column. If directed to a

85Table 2-3 Error Symptoms ListError Symptoms Action/FRUNOTE: To diagnose a problem, first find the error symptomin the left column. If directed to a

86Table 2-3 Error Symptoms ListError Symptoms Action/FRUNOTE: To diagnose a problem, first find the error symptomin the left column. If directed to a

87TroubleshootingFailing Parts or Assemblies: The check procedures generallyhelp you trace a problem to one part or assembly. The last stepof the spec

7DANGERSome CD-ROM drives contain an embedded Class 3A orClass 3B laser diode. Note the following.Laser radiation when open. Do not stare into the bea

88Factory-Installed Storage DevicesUse this check procedure to test any factory-installed drives.ATTENTION: The customer may have customized settings

89004 - IF THE NUMBER OF DISKETTE, HARD DISK, ORCD-ROM DRIVE IS NOT CORRECT, READ AHEAD;OR GO TO STEP 005.q Check the cable installation of all disk

90q If an error or other symptom appears, go to “Index ofSymptoms, Messages, Error Codes, or Beeps” on page74.q If no error can be detected or the sym

91Factory-Installed Modem Card001 - STARTq Power off the system unit.q In Windows 98 Device Manager, make sure that themodem is not configured with a

92004 - CAN THE MODEM DIAL OUT AND CONNECT TOANY BBS SUCCESSFULLY? (YES, READ AHEAD.NO, GO TO STEP 005.)q The modem adapter functions normally.q End.0

93Audio (Not Supported by Diagnostics Program) NOTE: Audio tests for the sound card cannot be carried outin the PC Doctor DOS diagnostics program. It

94 004 -q Perform the following under Windows 98.NOTE: If an operating system other than MicrosoftWindows 98 is installed, the program screens andicon

95CD-ROM Drive001 - STARTq Insert the diagnostics diskette into the diskette drive andmake sure that there is no CD in the CD-ROM drive.q Select Inter

96q Power on the system unit.q Take note of any messages, error codes, or symptoms.002 - DO YOU RECEIVE POST MEMORY ERRORMESSAGE? (YES, READ AHEAD. N

97003 - DOES THE KEYBOARD FUNCTION CORRECTLY?(YES, READ AHEAD. NO, GO TO STEP 004.)q Keyboard is functioning normally.q End.004 - ARE THERE ANY STUCK