IBM 704 User Manual download pdf (Page 293)

10-incident limit. For more information about purchasing Network

and Server Support, see “Ordering Support Line Services.”

Ordering Support Line Services

Enhanced PC Support Line and Network and Server Support Line

services are available for products on the Supported Products list.

To receive a Supported Products list:

 In the U.S.:

1. Call 1-800-426-3395.

2. Select document number 11683 for Network and Server

support.

3. Select document number 11682 for Enhanced PC support.

 In Canada, contact IBM Direct at 1-800-465-7999, or:

1. Call 1-800-465-3299.

2. Select the HelpWare catalog.

 In all other countries, contact your IBM reseller or IBM

marketing representative.

For more information or to purchase these services:

 In the U.S., call 1-800-772-2227.

 In Canada, call 1-800-465-7999.

 In all other countries, contact your IBM reseller or IBM

marketing representative.

Warranty and Repair Services

You can upgrade your standard hardware warranty service or

extend the service beyond the warranty period.

Warranty upgrades in the U.S. include:

 Carry-in service to on-site service

If your warranty provides carry-in repair service, you can

upgrade to on-site repair service, either standard or premium.

The standard upgrade provides a trained servicer within the

next business day (9 a.m. to 5 p.m., local time, Monday though

Chapter 6. Getting Help, Service, and Information 275

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IBM 704 User Manual Page 293