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IBM x3620 M3 Technical Information Page 13

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IBM Europe, Middle East, and Africa Hardware
Announcement ZG11-0090
IBM is a registered trademark of International Business Machines Corporation
13
The warranty service type and the service level provided in the servicing country
may be different from that provided in the country in which the machine was
purchased.
Under IWS, warranty service will be provided with the prevailing warranty service
type and service level available for the IWS-eligible machine type in the servicing
country and the warranty period observed will be that of the country in which the
machine was purchased.
To determine the eligibility of your machine and to view a list of countries where
service is available, visit
http://www-304.ibm.com/jct01004c/systems/support/supportsite.wss/
warrantyform?brandind=5000008
For more information, refer to Marketing Announcement ZS01-0168, dated
September 25, 2001.
ServicePac® Service Upgrades
The announced products are also eligible for ServicePac warranty upgrades.
ServicePacs provide a higher level of service than that provided under the base IBM
Machine Warranty.
ServicePacs can be purchased from your IBM Business Partner and are specific to
the machines/products listed.
Ordering
e-ServicePac part
ServicePac offering number number
7945
3yr On-site Repair PC1074 e-ServicePac - 65Y5220 (2)
9hr x 5 days 4hr Resp Target
3yr On-site Repair PC1075 e-ServicePac - 65Y5220 (2)
24hr x 7 days 4hr Resp Target
3yr On-site Repair PC506 e-ServicePac - 41W9360(4)
24hr x 7 days 6hr Committed
Service
3yr On-site Repair PC935 e-ServicePac - 54Y4501
24hr x 7 days 6hr Committed (UK Only)
Service
3yr On-site Repair PC1097 e-ServicePac - 68Y5030
24hr x 7 days 6hr Committed (Italy Only)
Service
3yr On-site Repair PC1121 e-ServicePac - 68Y5151 (10)
24hr x 7 days 6hr Committed
Service
3yr On-site Repair PC529 e-ServicePac - 41W9680 (5)
24hr x 7 days 8hr Committed
Service
3yr On-site Repair PC1108 e-ServicePac - 68Y4933 (9)
24hr x 7 days 8hr Committed
Service
3yr On-site Repair PC926 e-ServicePac - 40Y5878 (6)
24hr x 7 days 24hr Committed
Service
3yr On-site Repair PC517 e-ServicePac - 41W9371 (7)
24hr x 7 days 24hr Committed
Service
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