IBM THINKPAD A22e User Manual download pdf (Page 19)

Troubleshooting

If you do not find your problem here, refer to Access ThinkPad, your

on-board help system. Open Access ThinkPad by pressing the ThinkPad

button. The following section only describes problems that might prevent you

from accessing this help system.

Error messages

Note:

1. In the charts, x can be any character.

2. The version of PC-Doctor referred to here is PC-Doctor for

Windows.

Message Cause and action

0175: Bad CRC1, stop

POST task

The EEPROM checksum is not correct (block #6). Have the computer

serviced.

0187: EAIA data access

error

The access to EEPROM has failed. Have the computer serviced.

0188: Invalid RFID

serialization information

area or bad CRC2

The EEPROM checksum is not correct (block # 0 and 1, or block # 6). The

system board should be replaced, and the box serial number needs to be

reinstalled. Have the computer serviced.

0189: Invalid RFID

configuration

information area

The EEPROM checksum is not correct (block # 4 and 5). The system board

should be replaced, and the UUID needs to be reinstalled. Have the

computer serviced.

0190: Critical low-battery

error

The computer turned off, because the battery is low. Connect the ac adapter

to the computer and charge the battery pack, or replace the battery pack

with a fully charged one.

0200: Hard disk error The hard disk is not working. Make sure the hard disk drive is attached

firmly. Run the BIOS Setup Utility; then make sure the hard disk drive is

not disabled in the Startup menu.

021x: Keyboard error Make sure that there are no objects placed on the keyboard, or if you have

one, the external keyboard. Turn off the computer, and turn off all attached

devices. Turn on the computer first; then turn on the attached devices. If

you still see the same error code, do the following:

If an external keyboard is connected, do the following:

v Turn off the computer and disconnect the external keyboard; then turn on

the computer. Make sure that the built-in keyboard operates correctly. If it

does, have the external keyboard serviced.

v Make sure that the external keyboard is connected to the correct

connector.

Test the computer, using PC-Doctor.

v If the computer stops during the test, have the computer serviced.

Solving computer problems

Chapter 2. Solving computer problems 11

1 2 ... 14 15 16 17 18 19 20 21 22 23 24 ... 77 78

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IBM THINKPAD A22e User Manual Page 19

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