IBM G40 User Manual download pdf (Page 20)

Diagnosing problems

If you have a problem with your computer, you can test it by using

PC-Doctor

for Windows

. To run PC-Doctor for Windows, do as follows:

1. Click Start.

2. Move the cursor to All Programs (in Windows other than Windows XP,

Programs) and then to PC-Doctor for Windows.

3. Click PC-Doctor.

4. Choose one of the tests from either the Device Categories or the Test

Scripts.

Attention

Running any tests may take several minutes. Make sure you have time

to run the entire test; do not interrupt the test while it is running.

The System Test of the Test Scripts runs some tests of critical hardware

components, but it does not run all of the diagnostic tests in PC-Doctor for

Windows. If PC-Doctor for Windows reports that all of the tests in the System

Test have been run and that it has found no problems, consider running more

of the tests in PC-Doctor for Windows.

If you are preparing to contact IBM for support, be sure to print the test log

so that you can rapidly provide information to the help technician.

Solving computer problems

ThinkPad

G40 Series Service and Troubleshooting Guide

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IBM G40 User Manual Page 20