IBM THINKPAD 600e User Manual download pdf (Page 153)

Troubleshooting Guide

Problem Cause and Action

You hear a noise from the

CD-ROM drive when the

compact disc is spinning.

The CD-ROM drive cover might be bent. Have the CD-ROM drive serviced.

The CD-ROM tray does

not open even if you

press the CD-ROM eject

button.

Insert a pin into the CD-ROM emergency eject hole and eject the CD-ROM tray.

The compact disc cannot

be read.

Make sure that:

The compact disc is not dirty. If it is, clean it with a CD-ROM cleaner kit.

The compact disc is not defective. If it is, try another compact disc.

The compact disc is placed in the tray with the label side up.

The compact disc format conforms with one of the following:

– Music CD

– CD-ROM or CD-ROM XA

– Multisession photo CD

– Video CD

DVD-ROM Drive Problems

Problem Cause and Action

The DVD-ROM does not

work.

Make sure that:

The computer is powered on and a DVD disc or a compact disc is in the

DVD-ROM drive.

The DVD-ROM drive connector is firmly connected to the computer.

The DVD-ROM drive tray is firmly closed.

The device drivers are correctly installed.

If the DVD-ROM drive in the docking station does not work, do the following:

1. Click on Start.

2. Move the cursor to Programs and ThinkPad; then click on ThinkPad

Configuration.

3. Click on Docking Station (

4. Make sure that you checked Enable IDE device in the docking station.

Note: Do not use IRQ 11 and 15 for the PCI device setting.

5. Click on OK.

Chapter 4. Solving Computer Problems 139

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IBM THINKPAD 600e User Manual Page 153