IBM THINKPAD A22e User Manual download pdf (Page 44)

If possible, be near your computer when you make your call in case the

technical assistance representative needs to help you resolve a computer

problem. Please ensure that you have downloaded the most current drivers

and system updates, run diagnostics, and recorded information before you

call. When calling for technical assistance, please have the following

information available:

v Machine Type and Model

v Serial numbers of your computer, monitor, and other components, or your

proof of purchase

v Description of the problem

v Exact wording of any error messages

v Hardware and software configuration information for your system

Telephone numbers

Note: Telephone numbers are subject to change without notice. For the latest

list of IBM HelpCenter telephone numbers and hours of operation, visit

the Support Web site at

www.ibm.com/pc/support.

Country or region Language Telephone Number

Argentina Spanish 11-4717-4357

Australia English 1300-130-426

Austria German 01-54658-5060

Belgium Dutch

French

02-714 35 70

02-714 35 15

Brazil Portuguese 55-0800 78 48 31

Canada English/ French 1-800-565-3344

416-383-3344

Chile Spanish 800-203300

China Mandarin 800-810-1818

Colombia Spanish 9-800-18811

623-2300

Denmark Danish 35 25 02 91

Ecuador Spanish 2-565-130

Finland Finnish 9-22 931 840

France French 01-69 32 40 40

Germany German 069-6654 9040

Getting help and service

ThinkPad

A22e Service and Troubleshooting Guide

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IBM THINKPAD A22e User Manual Page 44