IBM H80 User Manual

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Summary of Contents

Page 1 - User's Guide

RS/6000 Enterprise Server Model H80 Series IBMUser's Guide SA38-0565-01

Page 2 - Second Edition (June 2000)

CAUTION:This product is equipped with a three–wire power cable and plug for the user'ssafety. Use this power cable with a properly grounded elect

Page 3 - Contents

Display Error LogA screen similar to the following displays when you select this option. You can viewor clear your system error log.à ð .------------

Page 4

Remote Initial Program Load SetupThis option allows you to enable and set up the remote startup capability of yoursystem. You must first specify the n

Page 5

IP Parameters: Select the IP Parameters option from the Network Parametersmenu to display a screen similar to the following:à ðIP Parameters 1. Client

Page 6

à ðAdapter Parameters Device Slot Hardware Address1. Gigabit Ethernet 4: U.1-P1-I4/E1 4ac7c135 2. token-ring 5: U.1-P1-I5/T1 2357a915 3.

Page 7

Ping: Select Ping from the Network Parameters menu to test a connection to aremote system unit. After selecting the Ping option, you must first choose

Page 8

SCSI UtilitiesSCSI Utilities allow you to set delay times for the SCSI hard disk spin-up and to setSCSI IDs for SCSI controllers installed in the sys

Page 9 - Safety Notices

MultibootMultiboot allows you to select a method for booting the system.à ðMultiboot 1 Select Software 2 Software Default 3 Select Install Device 4 S

Page 10

Select Boot Devices: Select this option to view and change the custom boot list,which is the sequence of devices read at startup time. The boot list

Page 11 - Laser Safety Information

Restore Default SettingsRestores the boot list to the following default sequence: Primary diskette drive  CD-ROM drive Tape (if installed) Hard d

Page 12

Select LanguageSelect this option to change the language used by the System Management Servicesscreens and the Service Processor menus.à ð Select Lan

Page 13

Laser Safety InformationThe optical drive in this system unit is a laser product. The optical drive has a labelthat identifies its classification. The

Page 14

94 RS/6000 Enterprise Server Model H80 Series User's Guide

Page 15 - About This Book

Chapter 5. Using the Online and Standalone DiagnosticsThe diagnostics consist of Online Diagnostics and Standalone diagnostics.Online Diagnostics, whe

Page 16 - Trademarks

Identifying the Terminal Type to the DiagnosticsNote: This is a different task than selecting a console display.When you run diagnostics, you must id

Page 17

– If the diagnostics were loaded in standalone mode, press the F3 key untilDIAGNOSTIC OPERATING INSTRUCTIONS displays. Then press the F3 key onceagain

Page 18

Required Diagnostic AttributesThe following attributes are the required default settings for the diagnostics. Be sureyour terminal is set to these att

Page 19 - Scrolling Ball Indicator

GeneralSetupAttributes3151/11/31/41Settings3151/51/61Settings3161/3164SettingsDescriptionLine wrap On On On The cursor moves to the firstcharacter pos

Page 20 - Powering On the System

Additional Communication AttributesThe following communication attributes apply to the 3151, 3161, and 3164 terminals.CommunicationSetupAttributes3151

Page 21

Additional Keyboard AttributesThe following keyboard attributes are for the keyboard attached to the 3151, 3161,and 3164 terminals.KeyboardSetupAttrib

Page 22 - POST Indicators

Additional Printer AttributesThe following printer attributes are for a printer attached to the 3151, 3161, and 3164terminals.PrinterSetupAttributes31

Page 23 - POST Keys

Online Diagnostics Modes of OperationThe Online Diagnostics can be run in the following three modes:  Service Mode  Concurrent Mode  Maintenance

Page 24

xii RS/6000 Enterprise Server Model H80 Series User's Guide

Page 25 - Console Strategy

Note: Pressing the F3 key (from a defined terminal) produces a Confirm Exit menuwhich offers two options: continuing with the shutdown by pressing th

Page 26 - Checkpoints

The diag command loads the diagnostic controller and displays the OnlineDiagnostic menus.Running the Online Diagnostics in Concurrent ModeTo run Onlin

Page 27 - Using the Keyboards

4. When a message indicates the system is in maintenance mode, enter the diagcommand.Note: It might be necessary to set TERM type again.5. When DIAGN

Page 28

8. When testing is complete, use the F3 key to return to the DIAGNOSTICOPERATING INSTRUCTIONS. Chapter 5. Using the Online and Standalone Diagnosti

Page 29 - Handling the Mouse Correctly

108 RS/6000 Enterprise Server Model H80 Series User's Guide

Page 30 - Caring for the Mouse

Chapter 6. Introducing Tasks and Service AidsThe AIX Diagnostic Package contains programs that are called Tasks. Tasks can bethought of as performing

Page 31 - Cleaning the Mouse

TasksThe following tasks are described in this chapter: Add Resource to Resource List AIX Shell Prompt Analyze Adapter Internal Log Backup and Re

Page 32

 Run Error Log Analysis  Run Exercisers Save or Restore Hardware Management Policies SCSI Bus Analyzer SCSD Tape Drive Service Aid Spare Sector

Page 33

Add Resource to Resource ListUse this task to add resources back to the resource list.Note: Only resources that were previously detected by the diagn

Page 34 - Using the CD-ROM Drive

Certify MediaThis task allows the selection of diskette or hard files to be certified.Hard files can be connected either to a SCSI adapter (non-RAID)

Page 35 - Cleaning the CD-ROM Drive

Data Integrity and Verification Notice IBM computer systems contain mechanisms designed to reduce thepossibility of undetected data corruption or los

Page 36 - Emergency Eject

Change Hardware Vital Product DataUse this service aid to display the Display/Alter VPD Selection Menu. The menu listsall resources installed on the s

Page 37 - Service Processor

This number is the maximum number of consecutive attempts to reboot thesystem. The term reboot, in the context of this service aid, is used to describ

Page 38 - Service Director

Configure Remote Maintenance PolicyThe Remote Maintenance Policy includes modem configurations and phone numbersto use for remote maintenance support.

Page 39

/usr/samples/syscatch directory. Contact the service provider for the correcttelephone number to enter here. Customer Administrative Center Phone Num

Page 40

 Remote Timeout, in secondsRemote Latency, in secondsThese settings are functions of the service provider's catcher computer. Number of Retries

Page 41

Use this service aid to display and change the following settings for the SurveillancePolicy.Note: Because of system capability, some of the followin

Page 42 - Privileged-access password

Delete Resource from Resource ListUse this task to delete resources from the resource list.Note: Only resources that were previously detected by the

Page 43 - Service Processor Menus

installed. Either remove the target drive to return to the original configuration, orperform the following procedure to complete the replacement of th

Page 44 - Menu Inactivity

Display Hardware Error ReportThis service aid uses the errpt command to view the hardware error log.The Display Error Summary and Display Error Detail

Page 45 - General User Menu

Display or Change Diagnostic Run-Time OptionsThe Display or Change Diagnostic Run-Time Options task allows the diagnosticrun-time options to be set.No

Page 46

xiv RS/6000 Enterprise Server Model H80 Series User's Guide

Page 47 - Main Menu

This option allows the user to select the maximum size of the Diagnostic EventLog. The default size for the Diagnostic Event Log is 100KB. The size ca

Page 48

Display Resource AttributesThis task displays the Customized Device Attributes associated with a selectedresource. This task is similar to running the

Page 49 - Service Processor Setup Menu

 Warning High – The sensor reading indicates a problem with the device. Thiscould become a critical problem if action is not taken. Run diagnostics o

Page 50 - Passwords

ExamplesThe following are examples of ways you can use the Display System EnvironmentalSensors service aid.1. Display a list of the environmental sen

Page 51 - active port

Display Test PatternsThis service aid provides a means of adjusting system display units by providingdisplayable test patterns. The user works through

Page 52

Download Microcode to Disk Drive Attached to a PCI SCSI RAIDAdapterSee the following command syntax for a disk drive attached to a PCI SCSI RAIDAdapte

Page 53

Fibre Channel RAID Service AidThe Fibre Channel RAID service aids contain the following functions:Certify LUNThis selection reads and checks each bloc

Page 54

Flash SK-NET FDDI FirmwareThis task allows the Flash firmware on the SysKonnect SK-NET FDDI adapter to beupdated. Format MediaThis task allows the sel

Page 55 - System Power Control Menu

For a newly installed drive, you can ensure that all blocks on the drive areoverwritten with your pattern if you use the following procedure:1. Format

Page 56

Hardfile Attached to PCI SCSI RAID AdapterThis function formats the physical disks attached to a PCI SCSI RAID adapter. Thistask can be run directly f

Page 57

About This BookThis book provides information on how to install and remove options, use thesystem, use diagnostics, use service aids, and verify syste

Page 58

Generic Microcode DownloadThis service aid provides a means of executing a "generic" script from a diskette.The intended purpose for this &q

Page 59

If you are running the diagnostics in Online Concurrent mode, run the MissingOptions Resolution Procedure immediately after adding, removing or replac

Page 60 - System Information Menu

The Identify a PCI Hot Plug Slot function is used to help identify the location of aPCI hot-plug adapter. The function lists all the PCI slots that ar

Page 61

More detailed information concerning PCI Hot-Plug Manager can be found in the AIXOperating System, System Management Guide. You can run this task dire

Page 62

The Replace/Remove a Device Attached to an SES Device function lists allpopulated hot-swap slots that are available for removal or replacement of thed

Page 63

RAID Hot Plug DevicesThis selection starts the PCI SCSI-2 F/W RAID Adapter Service Aid.Local Area Network AnalyzerThis selection is used to exercise t

Page 64

The service aid provides the following functions: Add or delete a resource to the periodic test list Modify the time to test a resource Display the

Page 65

Run DiagnosticsThe Run Diagnostics task invokes the Resource Selection List menu. When thecommit key is pressed, diagnostics are run on all selected

Page 66

AbbreviationsThe following list describes abbreviations used in the exerciser reports.Abbreviation DescriptionCOE Continue on error (use number to s

Page 67

Save or Restore Hardware Management PoliciesUse this service aid to save or restore the settings from Ring Indicate Power-OnPolicy, Surveillance Polic

Page 68 - Language Selection Menu

 The PCI Adapter Placement Reference, order number SA38-0538, containsinformation regarding slot restrictions for adapters that can be used in thissy

Page 69 - Call-In/Call-Out Setup Menu

 The service aid transmitted a SCSI Inquiry Command and an adapter erroroccurred.  The service aid transmitted a SCSI Inquiry Command and a check c

Page 70 - Modem Configuration Menu

Where x is a sequential diskette number). The complete trace table consists ofthe sequential concatenation of all the diskette data files.When the tra

Page 71 - Serial Port Selection Menu

Spare Sector AvailabilityThis selection checks the number of spare sectors available on the optical disk. Thespare sectors are used to reassign when d

Page 72 - Serial Port Speed Setup Menu

SSA Service AidThis service aid provides tools for diagnosing and resolving problems onSSA-attached devices. The following tools are provided: Set Se

Page 73 - Telephone Number Setup Menu

When this service aid is run from standalone diagnostics, the flash update image fileis copied to the file system from diskette. The user must provide

Page 74

7135 RAIDiant Array Service AidThe 7135 RAIDiant Array service aids contain the following functions:  Certify LUNReads and checks each block of data

Page 75 - Call-Out Policy Setup Menu

 Replace ControllerReplaces a controller in the array when required.. ExamplesAdapter Microcode Download: Command syntax is as follows:diag -c -d

Page 76 - Customer Account Setup Menu

Chapter 7. Using the System Verification ProcedureUse the system verification procedure to check the system for correct operation.If you are analyzing

Page 77 - Service Processor Functions

Step 2. Loading the Diagnostics1. Stop all application programs running on the operating system.2. Stop the operating system.3. Turn off the power.4.

Page 78 - System Power-On Methods

Step 3. Running System VerificationOn the Diagnostic Operating Instructions screen, do the following: 1. Press Enter.2. If the terminal type has not

Page 79

Chapter 1. Introducing the Model H80The RS/6000 Enterprise Server Model H80 Series is a multiprocessor, multibussystem packaged in drawers. The proces

Page 80 - Failure During Boot Process

Step 5. Stopping the DiagnosticsIf you are running the Online diagnostics, use the following procedure to shut downthe system:1. Press the F3 key repe

Page 81

Chapter 8. Hardware Problem DeterminationThis chapter provides information on using Standalone or Online diagnostics to helpyou solve hardware problem

Page 82 - AIX default

Step 3Determine if the operating system is accepting commands.Is the operating system accepting commands?NO The system must be turned off before y

Page 83 - System Firmware Updates

Step 5This step starts the Online Diagnostics in concurrent mode.1. Log on as root or as superuser.2. Enter the diag command.3. Wait until the Dia

Page 84

Step 7Locate your symptom in the following table, and perform the action listed in theAction column. Step 8This step analyzes a console display

Page 85

Step 10There is a problem with the keyboard.Find the type of keyboard you are using in the following table, and perform the actionlisted in the Ac

Page 86

Step 111. If the terminal type has not been defined, use the Initialize Terminal option onthe Function Selection menu to initialize the operating

Page 87 - System Firmware Surveillance

Step 12Did the Diagnostic Selection Menu display?NO If Problem Determination was selected from the Diagnostic ModeSelection menu, and if a recent

Page 88 - Operating System Surveillance

Step 14The diagnostics produced a SRN for this problem. Do the following:1. Record the SRN.2. Report the SRN to the service organization.3. STOP.

Page 89 - Call-Out (Call-Home)

Step 16This step loads the Standalone Diagnostics. If you are unable to load thediagnostics, go to “Step 7” on page 158.1. Turn on the power.2. In

Page 90 - System Configuration

2 RS/6000 Enterprise Server Model H80 Series User's Guide

Page 91 - Service Processor Error Logs

Problem Determination When Unable to Load DiagnosticsUse the following procedure to obtain an error code. The service organization usesthe error code

Page 92 - System POST Errors

Step 3This step attempts to load Online Diagnostics in service mode.1. Turn off the power.2. Turn on the power.3. If the keyboard indicator displa

Page 93 - LCD Progress Indicator Log

Step 5Starting at the top of the following table, locate your symptom and perform the actionlisted in the Action column.Symptom ActionThe power LE

Page 94

Symptom Action The system stopped and an indicator isdisplayed on the system console and aneight-digit error code is not displayed.If the indicator re

Page 95

Step 6The diagnostics loaded correctly.Go to “Problem Determination Using the Standalone or Online Diagnostics” onpage 155. Step 7There is a p

Page 96

Appendix A. Environmental NoticesProduct Recycling and DisposalThis unit contains materials such as circuit boards and connectors with lead thatrequi

Page 97

170 RS/6000 Enterprise Server Model H80 Series User's Guide

Page 98

Appendix B. NoticesThis information was developed for products and services offered in the U.S.A.The manufacturer may not offer the products, service

Page 99 - Password Utilities

172 RS/6000 Enterprise Server Model H80 Series User's Guide

Page 100 - Display Error Log

Appendix C. Service Processor Setup and TestFor your convenience, an example of a basic Service Processor setup checklist isincluded here. Your setup

Page 101

Chapter 2. Using the Model H80This chapter discusses system power control and use of options such as thekeyboard, mouse, and drives supported by the M

Page 102

Testing the SetupThe following is a sample testing procedure to ensure your setup is working.These tests include communicating with the server operati

Page 103

Testing Call-OutDuring the setup, you entered your phone numbers for the pager (on page 58) andcustomer voice (on page 58). These numbers are used fo

Page 104

Serial Port ConfigurationTo configure the serial port on an AIX system, run the following from an AIX console:1. Log in as root user.2. To determine i

Page 105 - Select Console

Appendix D. Modem ConfigurationsThe Service Processor is designed to place little demand on an attached modem,thereby increasing the setup and connec

Page 106 - Multiboot

Configuration File SelectionUse the following steps to select a configuration file:1. Is your modem an IBM 7852-400?If Yes, use modem configuration fi

Page 107

5. Does your modem command set include a test for V.42 error correction at theremote modem (often called “Auto-Reliable Mode”)?If Yes, disable this te

Page 108

Examples for Using the Generic Sample Modem Configuration FilesThe following table contains information to help you determine which modemconfiguration

Page 109 - OK Prompt

2. Copy the /usr/share/modems/modem_f.cfg file to a new file with a differentname (for example, modem_fx.cfg).3. In the new file (modem_fx.cfg), chang

Page 110

The sample modem configuration files included in this appendix do not support thesemodems, so custom configuration files are necessary. Anchor Automat

Page 111 - Selecting a Console Display

If your system is particularly difficult to access physically, another strategy is toprotect it with an Uninterruptible Power Source (UPS) and a phone

Page 112 - Running Online Diagnostics

Second Edition (June 2000)Before using this information and the product it supports, read the information in “SafetyNotices” on page ix, Appendix A, “

Page 113 - 3151 ASCII

Powering Off and Powering On the SystemThis section provides procedures for powering off and powering on the system.Powering Off the SystemIf the syst

Page 114

power off. (Use the AIX command shutdown -F.) Watch for the message NOCARRIER on your remote terminal.If Yes, this is the correct response. The modem

Page 115

 If you choose to use the unused serial port as the primary console, someinitialization traffic will be sent to any serial device attached to that po

Page 116

Modem Configuration Sample FilesSample File modem_m0.cfg # # COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP: modem_m # # FUNCTIONS: Modem c

Page 117

# Expect a connection response.expect "33\r" or "31\r" or "28\r" or "26\r" or "24\r" or "21\r&q

Page 118 - Additional Printer Attributes

# %R = paging numberexpect "\r" timeout 6 # Confirm successful command.delay 2 # Wait before hanging up.send "ATH\r" # Hang up.

Page 119 - Service Mode

Sample File modem_m1.cfg # # COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP modem_m1 # # FUNCTIONS: Modem configuration file specifically fo

Page 120 - Concurrent Mode

done disconnect:delay 2 # Separate from previous data.send "+++" # Assure command mode.delay 2 # Allow mode switching delay.send "ATH

Page 121 - Maintenance Mode

expect "\r" or "OK\r\n" timeout 2 # Confirm successful command.send "ATVXS=\r" # Numeric response code# AT compatib

Page 122

Sample File modem_z.cfg # # COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP Z # # FUNCTIONS: Modem configuration file for many early Hayes c

Page 123 - OPERATING INSTRUCTIONS

timeout 6 done disconnect:delay 2 # Separate from previous data.send "+++" # Assure command mode.delay 2 # Allow mode switching delay.se

Page 124

 The power LED on the CEC drawer stops blinking and stays on.Powering Off and Powering On the System Using the Service ProcessorThe system can be pow

Page 125

Sample File modem_z0.cfg # # COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP Z # # FUNCTIONS: Modem configuration file for some early Hayes

Page 126

expect "16\r" or "15\r" or "14\r" or "12\r" or "1\r" or "5\r" or "1\r" busy &qu

Page 127

Sample File modem_f.cfg # # COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP F # # FUNCTIONS: Modem configuration file for many recent Hayes

Page 128 - Backup and Restore Media

done retry: send "A/" # Repeat the previous command.# Expect a connection response.expect "16\r" or "15\r" or "14

Page 129 - Certify Media

ripo: send "AT&FQT\r" # Reset to factory defaults.ignore "\r" or "OK\r\n" timeout 2 # Ignore modem response.send

Page 130 - Configure Reboot Policy

Sample File modem_f0.cfg # # COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP F # # FUNCTIONS: Modem configuration file for many recent Hayes

Page 131

expect "16\r" or "15\r" or "14\r" or "12\r" or "1\r" or "5\r" or "1\r" busy &qu

Page 132

done # RI Power On enabled. error: # Handle unexpected modem # responses.expect "8\r" or "7\r" or "6\r" or "4\r&qu

Page 133

Sample File modem_f1.cfg # # COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP F1 # # FUNCTIONS: Modem configuration file for many recent Hayes

Page 134 - Configure Surveillance Policy

timeout 6 done retry: send "A/" # Repeat the previous command.# Expect a connection response.expect "16\r" or "15\r"

Page 135

POST IndicatorsPOST (Power-On-Self-Test) indicators indicate tests that are being performed as thesystem is preparing to load the operating system. T

Page 136 - Disk to Disk Copy

error: # Handle unexpected modem # responses.expect "8\r" or "7\r" or "6\r" or "4\r" or "3\r" del

Page 137 - Display/Alter Sector

IndexNumerics3.5-inch diskette driveusing 167135 RAIDiant array 1497318 server service aid 150Aabout this book xvalter/display bootlist 122Bbatteryd

Page 138 - Display or Change Bootlist

keys (continued)numeric 6 7numeric 8 key 8Llanguage selection menu 52language, select 93laser compliance statement xilaser safety information xiLCD pr

Page 139

Rreboot/restart policy setup menu 41recycling 169related publications xvrepair log service aid 139restart recovery 64RETAIN 60retries 59ring indica

Page 140

SSA service aid 147standalone diagnostic operation 106standalone diagnosticsrunning 106strategy, console 9system firmware updates 67system informatio

Page 142

210 RS/6000 Enterprise Server Model H80 Series User's Guide

Page 143 - Examples

Reader's Comments — We'd Like to Hear From YouRS/6000 Enterprise Server Model H80 Series User's GuideOrder Number: SA38-0565-01Overall

Page 144 - Download Microcode

Fold and TapeFold and TapePlease do not StaplePlease do not StapleFold and TapeFold and TapeInformation DevelopmentDepartment H6DS-956111400 Burnet Ro

Page 146

POST KeysThe POST keys, if pressed after the keyboard POST indicator displays and beforethe last POST indicator displays, cause the system to start s

Page 147 - Format Media

IBMPrinted in the United States of Americaon recycled paper containing 10%recovered post-consumer fiber.June 2000SA38-565-1

Page 148

8KeyTo enter the Open Firmware command line, press the numeric 8 key after the wordkeyboard displays and before the last word (speaker) displays duri

Page 149 - Diskette Format

Console StrategyThe firmware starts a console-selection sequence at system boot time if any of thefollowing are true: A console has not yet been sel

Page 150 - Hot Plug Task

Reading the I/O Drawer Operator Panel DisplayThe operator panel display is used to: Track the progress of the system unit self tests and configuratio

Page 151 - PCI Hot Plug Manager

Using the KeyboardsSeveral keyboards are available for the system unit. The keyboards have variouskeys that enter data and control the cursor location

Page 152

All of the keyboards adjust for typing comfort. To tilt the keyboard, pull out thekeyboard legs. The legs snap into position. To decrease the tilt of

Page 153 - SCSI Hot Swap Manager

Using the Three-Button MouseThe mouse is a hand-operated locating device. A three-button mouse is available foruse with the system unit. Consult your

Page 154

ContentsSafety Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ixElectrical Safety . . . . . . . . . . . . .

Page 155 - Periodic Diagnostics

Caring for the MouseMake sure that the operating surface for the mouse is smooth, clean, and flat. Forexample, you can operate the mouse on the follow

Page 156 - Process Supplemental Media

Cleaning the MouseTo clean the mouse, do the following:1. Remove the retaining ring (1) by turning it counterclockwise, in the direction ofthe arrow a

Page 157

Using the 3.5-Inch Diskette DriveThe Model H80 has a 1.44MB diskette drive installed vertically in the front.The 1.44MB diskette drive can format, rea

Page 158 - Memory Exerciser

 To allow writing onto a diskette, slide the write-protect tab to cover the protectslot, as shown in the following illustration.Loading and Unloading

Page 159 - SCSI Bus Analyzer

Using the CD-ROM DriveCAUTION:A Class 3 laser is contained in the device. Do not attempt to operate the drivewhile it is disassembled. Do not attempt

Page 160 - SCSD Tape Drive Service Aid

Loading the CD-ROM DrivePress the unload button to open the tray. Place the disc, with the printed side awayfrom the tray, into the tray. Slip out the

Page 161

Emergency EjectNote: Execute the following procedure only in an emergency (such as when thetray will not eject even though you have pressed the unlo

Page 162 - Spare Sector Availability

Ergonomic InformationAfter you have set up your system, we encourage you to visit the Healthy ComputingWeb site. Good ergonomic practice is important

Page 163 - Update Disk-Based Diagnostics

or a predetermined retry threshold is reached. In the event the Service Processor isunsuccessful in bringing the system online (or in the event that t

Page 164

The Service Director code also gives the user the option to establish a single systemas the problem reporting server. A single system, accessible over

Page 165

Cleaning the CD-ROM Drive ... 19Emergency Eject . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20E

Page 166 - Physical Disk Identify:

24 RS/6000 Enterprise Server Model H80 Series User's Guide

Page 167

Chapter 3. Using the Service ProcessorThe service processor menus make it possible for you to configure service processoroptions, as well as enable an

Page 168

Passwords required (if set):1 Operating system root password2 Privileged-access password3 General access (power-on) passwordService Processor Function

Page 169

Service Processor MenusThe service processor menus are divided into two groups: General user menu - the user must know the general-access password.

Page 170

The service aid, Save or Restore Hardware Management Policies, can be used tosave your settings after initial setup or whenever the settings must be c

Page 171

General User MenuThe menu options presented to the general user are a subset of the optionsavailable to the privileged user. The user must know the ge

Page 172

 Read Progress Indicators from Last System BootDisplays a number of the boot progress indicators, which may include serviceprocessor checkpoints, IPL

Page 173

Privileged User MenusThe following menus are available to privileged users only. The user must know theprivileged access password, if set, to access t

Page 174

Note: The information under the Service Processor Firmware heading in thefollowing Main Menu illustration is example information only.à ðService Proc

Page 175 - Step 10

Service Processor Setup MenuThe Service Processor Setup menu shown below is accessed from the Main Menu:à ðSERVICE PROCESSOR SETUP MENU1. Change Privi

Page 176 - Step 11

Run-Time Memory Page Deconfiguration (Memory Gard) ... 71Service Processor System Monitoring - Surveillance ... 71System Firmw

Page 177 - Step 13

PasswordsPasswords can be any combination of up to eight alphanumeric characters. You canenter longer passwords, but the entries are truncated to inc

Page 178 - Step 15

 Change Privileged Access PasswordSet or change the Privileged Access Password. It provides the user with thecapability to access all service process

Page 179 - Step 17

 OS Surveillance Setup MenuThis menu can be used to set up operating system (OS) surveillance.à ðOS Surveillance Setup Menu 1. Surveillance: Curren

Page 180

 Reprogram Flash EPROM MenuThis option updates the system EPROMs. After entering Y to indicate that youwant to continue, you are prompted to enter th

Page 181

 Serial Port Snoop Setup MenuThis menu can be used to set up Serial Port Snooping, in which the user canconfigure Serial Port 1 as a "catch-all&

Page 182

System Power Control MenuThis menu is used to set power control options. Other menus that control bootoptions are available here:à ðSYSTEM POWER CONTR

Page 183

 Ring Indicate Power-On Menuà ðRING INDICATE POWER-ON MENU1. Ring indicate power-on : Currently Enabled2. Number of rings: Currently 33. Refresh M

Page 184

 Reboot/Restart Policy Setup MenuThe following menu controls Reboot/Restart Policy:à ðReboot/Restart Policy Setup Menu1. Number of reboot attempts:

Page 185 - Unit Emissions

– Enable supplemental restart policy - The default setting is NO. If set toYES, the service processor restarts the system when the system losescontrol

Page 186

 Boot Mode MenuThe Boot Mode Menu allows you to select a boot mode.à ðBoot Mode Menu1. Boot to SMS Menu: Currently Disabled2. Service Mode Boot from

Page 187 - Appendix B. Notices

Chapter 6. Introducing Tasks and Service Aids ... 109Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 188

– Boot to Open FirmwareWhen this selection is enabled, the system boots to the Open Firmwareprompt.System Information MenuThis menu provides access to

Page 189

 Read Progress Indicators from Last System BootDisplays a number of the boot progress indicators, which may include ServiceProcessor checkpoints, IPL

Page 190 - Testing Call-In

 Processor Configuration/Deconfiguration MenuThis menu allows the user to change the system processor configuration. If it isnecessary to take one of

Page 191 - Testing Call-Out

To enable or disable CPU Repeat Gard, use menu option 77 of the ProcessorConfiguration/Deconfiguration Menu.Note: The processor numbering scheme used

Page 192 - Serial Port Configuration

à ðMEMORY CONFIGURATION/DECONFIGURATION MENU77. Enable/Disable Memory Repeat Gard: Currently Enabled1. 11.16() Configured by system 2. 11.17() Con

Page 193

To enable or disable Memory Repeat Gard, use menu option 77 of the ProcessorConfiguration/Deconfiguration Menu.Memory Riser Card 1 Memory DIMM Locatio

Page 194 - Configuration File Selection

Processor Card Memory DIMM Locations for Service Processor Menus8: 3.487: 3.506: 3.525: 3.544: 3.553: 3.532: 3.511: 3.49 Power Control Network Utilit

Page 195

– Change I/O TypeUse this option to change the I/O type of the primary I/O drawer after aservice action or configuration change if the I/O type is inc

Page 196

Language Selection MenuThe service processor menus and messages are available in different languages.This menu allows selecting languages in which the

Page 197 - Xon/Xoff Modems

Call-In/Call-Out Setup MenuThis menu is used to configure a modem for the service processor to use to supportthe system:à ðCALL-IN/CALL-OUT SETUP MENU

Page 198 - Recovery Procedures

Diskette Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133Generic Microcode Download ... 1

Page 199 - Transfer of a Modem Session

Modem Configuration MenuThe first two lines of the Modem Configuration Menu are status lines showing thecurrent selections. Selections are made in the

Page 200 - Prevention Strategy

Serial Port Selection MenuThis menu allows you to enable and/or disable the call-in and call-out functions ofeach serial port in any combination.à ðSe

Page 201

Serial Port Speed Setup MenuThis menu allows you to set serial port speed to enhance terminal performance or toaccommodate modem capabilities.à ðSeria

Page 202 - Sample File modem_m0.cfg

Telephone Number Setup MenuUse this menu to set or change the telephone numbers for reporting a system failure.à ðTelephone Number Setup Menu1. Servic

Page 203

 Service Center Telephone Number is the number of the service centercomputer. The service center usually includes a computer that takes calls fromser

Page 204

Call-Out Policy Setup MenuCallout settings can be set using the following menu:à ðCALL-OUT POLICY SETUP MENU1. Call-Out policy (First/All): Currently

Page 205 - Sample File modem_m1.cfg

Customer Account Setup MenuThis menu allows users to enter information that is specific to their account.à ðCustomer Account Setup Menu1. Customer Acc

Page 206

Service Processor FunctionsThis section discusses some of the service processor functions in greater detail. Theservice processor supports the functio

Page 207

System Power-On MethodsThis section discusses the following system power-on methods:  Power-on Switch Service Processor MenusPrivileged users can p

Page 208 - Sample File modem_z.cfg

 Timed power-on - refer to the shutdown -t command on servers using AIX.Working in conjunction with AIX, the Service Processor in your server canoper

Page 209

Appendix B. Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171Appendix C. Service Processor Setup and Test ...

Page 210 - Sample File modem_z0.cfg

Service Processor Reboot/Restart RecoveryReboot describes bringing the system hardware back up; for example, from a systemreset or power-on. The boot

Page 211

Service Processor Reboot/Restart Policy ControlsThe operating system's automatic restart policy (see operating systemdocumentation) indicates the

Page 212 - Sample File modem_f.cfg

The following table describes the relationship among the operating system andservice processor restart controls:1 Service processor default2 AIX defau

Page 213

System Firmware UpdatesThis section describes the methods of reprogramming the system firmware. All typesof firmware that can be reprogrammed are upda

Page 214

It is strongly recommended that you create a set of firmware update diskettes fromthe RS/6000 Support Web site as soon as possible after a system is i

Page 215 - Sample File modem_f0.cfg

Updating System Firmware from the AIX Command LineRefer to the detailed instructions that are provided on the Web site with the latestimage.Note: The

Page 216

Configuring and Deconfiguring Processors or MemoryAll failures that crash the system with a machine check or check stop, even ifintermittent, are repo

Page 217

attempt to migrate all resources associated with that processor to another processorand then stop the defective processor.Run-Time Memory Page Deconfi

Page 218 - Sample File modem_f1.cfg

Operating System SurveillanceOperating system surveillance provides the service processor with a means to detecthang conditions, as well as hardware o

Page 219

Call-Out (Call-Home)The service processor can call out (Call-Home) when it detects one of the followingconditions: System firmware surveillance fail

Page 220 - delay 2

Safety NoticesA danger notice indicates the presence of a hazard that has the potential of causingdeath or serious personal injury.Danger notices app

Page 221 - (continued)

Console MirroringConsole mirroring allows a user on one serial port to monitor the service processoractivities on another serial port. This can be do

Page 222

Service Processor Error LogsThe service processor error logs, an example of which is shown below, contain errorconditions detected by the service proc

Page 223

System POST ErrorsIf POST (Power-On Self-Test) errors occur during system start, the Read SystemPOST Error log, when used with the diagnostics, helps

Page 224

LCD Progress Indicator LogThe following is an example of the LCD progress indicator log. It shows the types ofentries that may appear in the log, and

Page 225 - Index 209

Service Processor Operational PhasesThis section provides a high-level flow of the phases of the Service Processor (SP).SP Power AppliedPre-Standby Ph

Page 226

Standby Phase: The standby phase can be reached in either of two ways: With the server off and power connected (the normal path), recognized by OK in

Page 227 - 211

 Update Operator PanelThe Service Processor displays Operator Panel data on the ASCII terminal if aremote connection is active.  Environmental Moni

Page 228 - BUSINESS REPLY MAIL

Chapter 4. Using System Management ServicesUse the System Management Services menus to view information about your systemand to perform tasks such as

Page 229

After the System Management Services starts, the following screen displays:à ð Utilities 1 Password Utilities 2 Display Error Log 3 Remote Initial Pro

Page 230 - SA38-565-1

Each option on the System Management Services Utilities menu is described in thissection. Password UtilitiesEntering this selection permits access to

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