IBM x Series 200 User Manual Page 1

IBMHardware Maintenance ManualxSeries 200

2 Hardware Maintenance Manual: xSeries 200 YES. Schedule maintenance with the customer. Shut down all systems related to the cluster. Run storag

92 Hardware Maintenance Manual: xSeries 200 Error symptoms301-XXX-000 (Failed Keyboard test)1. Keyboard405-XXX-000 (Failed E

Symptom-to-FRU index 93Diskette drive in-use light stays on, or the system bypasses the diskette drive, or the diskette drive does not work.1. If

94 Hardware Maintenance Manual: xSeries 200 POST error codesIn the following error codes, X can be any number or letter.Setup ActionSetup and Insta

Symptom-to-FRU index 95114(Adapter read-only memory error)1. Failing adapter2. Run diagnostics129 (Internal cache error)1. Microprocessor151 (Rea

96 Hardware Maintenance Manual: xSeries 200 187 (VPD serial number not set.)1. Set serial number in Setup2. System Board188 (Bad EEPROM CRC #2)

Symptom-to-FRU index 97962 (Parallel port error)1. Disconnect external cable on parallel port.2. Run Configuration/Setup3. System Board11XX (Sy

98 Hardware Maintenance Manual: xSeries 200 00019501 (Microprocessor is not functioning - check VRM and processor LEDs)1. Microprocessor2. Syste

Symptom-to-FRU index 99Processor board LEDs01298101(Bad update data for microprocessor)1. Ensure all microprocessors are the same stepping level a

100 Hardware Maintenance Manual: xSeries 200 ServeRAIDFor ServeRAID error codes and procedures, refer to the Hardware Maintenance Manual for the pa

© Copyright IBM Corp. 2000 101Parts listing1412345678910111213151617181920212223242526292728293031

© Copyright IBM Corp. 2000 3General informationThe IBM® xSeries 200 server delivers great value for general server applications. It is ideally s

102 Hardware Maintenance Manual: xSeries 200 SystemThis parts listing supports the following models: 10X, 11X, 12X, 13X, 20X, 21X, 22X, 23X, 30X, 3

Parts listing 103Keyboards30 Cover, side/top (All models) 19K495731 Shield, 3.5" EMC (All models) 19K494332 Bar, bezel release (All models) 1

104 Hardware Maintenance Manual: xSeries 200 Power cordsPortuguese 37L2571Romanian 37L2572Russian 37L2573Serbian/Cyrillic 37L2574Slavic 37L2575Span

© Copyright IBM Corp. 2000 105Related service informationNote: The service procedures are designed to help you isolate problems. They are written w

106 Hardware Maintenance Manual: xSeries 200 • Reinstall all covers correctly before returning the machine to the customer.Electrical safetyCAUTION

Related service information 107Observe the special safety precautions when you work with very high voltages; these instructions are in the safety

108 Hardware Maintenance Manual: xSeries 200 3. Check the power cord for: a. A third-wire ground connector in good condition. Use a meter to measu

Related service information 109Grounding requirementsElectrical grounding of the computer is required for operator safety and correct system funct

110 Hardware Maintenance Manual: xSeries 200 • Connect and disconnect cables as described in the following table when installing, moving, or openin

Related service information 111Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid di

4 Hardware Maintenance Manual: xSeries 200 Server featuresThe design of the 200 takes advantage of advancements in data storage and memory manageme

112 Hardware Maintenance Manual: xSeries 200 Importante:Todas as instruções de cuidado e perigo da IBM documentation começam com um número. Este nú

Related service information 113Instrução 2CUIDADO:Ao substituir a bateria de lítio, utilize apenas uma bateria IBM, Número de Peça 33F8354 ou uma

114 Hardware Maintenance Manual: xSeries 200 CUIDADO:Ao levantar a máquina, faça-o com segurança.Instrução 5CUIDADO:Os botões Liga/Desliga localiza

Related service information 115

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General information 5• Large system memory The memory bus in the server supports up to 1.5 gigabytes (GB) of system memory. The memory controller

122 Hardware Maintenance Manual: xSeries 200

Related service information 123Important:Toutes les consignes Attention et Danger indiquées dans la bibliothèque IBM documentation sont précédées

124 Hardware Maintenance Manual: xSeries 200 Notice n° 2ATTENTION:Remplacez la pile au lithium usagée par une pile de référence identique exclusive

Related service information 125Certains produits laser contiennent une diode laser de classe 3A ou 3B. Prenez connaissance des informations suivan

126 Hardware Maintenance Manual: xSeries 200 ATTENTION:Ne posez pas d'objet dont le poids dépasse 82 kg sur les unités montées en armoire.

Related service information 127Wichtig:Alle Sicherheitshinweise in dieser IBM documentation beginnen mit einer Nummer. Diese Nummer verweist auf e

128 Hardware Maintenance Manual: xSeries 200 Hinweis 2ACHTUNG:Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 ode

Related service information 129ACHTUNG:Beim Anheben der Maschine die vorgeschriebenen Sicherheitsbestimmungen beachten.Hinweis 5ACHTUNG:Mit dem Be

130 Hardware Maintenance Manual: xSeries 200 Importante:Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione IBM documentatio

Related service information 131Avviso 2ATTENZIONE:Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM con numero parte 33

6 Hardware Maintenance Manual: xSeries 200 — Auto-restart initial program load (IPL) power supply— Automatic error retry or recovery— Automatic ser

132 Hardware Maintenance Manual: xSeries 200 ATTENZIONE:Durante il sollevamento della macchina seguire delle norme di sicurezza.Avviso 5ATTENZIONE:

Related service information 133

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136 Hardware Maintenance Manual: xSeries 200 Importante:Todas las declaraciones de precauciín de esta IBM documentation empiezan con un número. Dic

Related service information 137Declaración 2PRECAUCIÓN:Cuando desee sustituir la batería de litio, utilice únicamente el número de pieza 33F8354 d

138 Hardware Maintenance Manual: xSeries 200 PELIGROAlgunos productos láser contienen un diodo de láser incorporado de Clase 3A o de Clase 3B. Teng

Related service information 139PRECAUCIÓN:No coloque ningún objeto que pese más de 82 kg (180 libras) encima de los dispositivos montados en basti

140 Hardware Maintenance Manual: xSeries 200 Send us your comments!We want to know your opinion about this manual (part number 06P8517). Your inpu

Related service information 141Problem determination tipsDue to the variety of hardware and software combinations that can be encountered, use the

General information 7Server controls and indicatorsCD-ROM drive activity light: When this light is on, it indicates that the CD-ROM drive is in u

142 Hardware Maintenance Manual: xSeries 200 IBM makes no representations or warranties regarding non-IBM products. For non-IBM software, third-pa

IBM@Part Number: 06P8517Printed in the United States of Americaon recycled paper containing 10%recovered post-consumer fiber.06P85170406P8517

8 Hardware Maintenance Manual: xSeries 200 Turning off the serverYou can turn off the server in any of the following ways:• You can press the power

© Copyright IBM Corp. 2000 9DiagnosticsThis section provides basic troubleshooting information to help you resolve some common problems that might o

10 Hardware Maintenance Manual: xSeries 200 Repeating long beepsIndicates that a memory error has occurred. Ensure that all DIMMs are correctly ins

Diagnostics 11Sometimes the first error to occur causes additional errors. In this case, the server displays more than one error message. Always

12 Hardware Maintenance Manual: xSeries 200 Starting the diagnostic programsThe IBM Enhanced Diagnostics programs will isolate your server hardware

Diagnostics 13Using the diagnostic disketteDo the following to start the IBM Enhanced Diagnostics using the diagnostics diskette, do the following

14 Hardware Maintenance Manual: xSeries 200 1. Power off the server and disconnect the AC cord(s).2. Check for loose cables in the power subsystem.

Diagnostics 153. Move the JROM1 jumper to the alternate position (pins 1 and 2) to enable the BIOS recovery mode.4. Reinstall the side cover, see

16 Hardware Maintenance Manual: xSeries 200 To order replacement batteries, call 1-800-772-2227 within the United States, and 1-800-465-7999 or 1-8

Diagnostics 175. Reinstall the server cover and connect the cables. 6. Turn on the server.7. Start the Configuration/Setup Utility program and set

18 Hardware Maintenance Manual: xSeries 200 If you have just added new software or a new option and the server is not working, do the following bef

Diagnostics 19Ethernet controller problemSuggested ActionThe server stops running when loading device drivers.The PCI BIOS interrupt settings are

20 Hardware Maintenance Manual: xSeries 200 The Ethernet controller stopped working without apparent cause.Check the following: • Run diagnostics f

Diagnostics 21Ethernet controller messagesThe integrated Ethernet controller might display messages from the following device drivers: • Novell Ne

IBMHardware Maintenance ManualxSeries 200

22 Hardware Maintenance Manual: xSeries 200 Message DescriptionCouldn’t allocate resources. Explanation: An unknown error has occurred when trying

Diagnostics 23NDIS 4.0 (Windows NT) driver messagesThis section contains the error messages for the NDIS 4.0 drivers. The explanation and recommen

24 Hardware Maintenance Manual: xSeries 200 Error code (hex)Description0x00 Explanation: The driver could not register the specified interrupt.Acti

Diagnostics 250x16 Explanation: Single adapter found, but multiple instances tried to load.Action: Using the Configuration/Setup Utility program,

26 Hardware Maintenance Manual: xSeries 200 Ethernet teaming messages:This section displays the messages associated with Ethernet teaming.

Diagnostics 27Event ID Type Description01 Error Explanation: Team name and physical adapter name are the same. This is an invalid configuration.

28 Hardware Maintenance Manual: xSeries 200 17 Informational Explanation: Team nn. Preferred primary adapter has been detected.Action: None.18 In

© Copyright IBM Corp. 2000 29Configuring the serverThe following configuration programs are provided with the server: • Configuration/Setup Utility

30 Hardware Maintenance Manual: xSeries 200 Note:1. You can press F1 to display help information for a selected menu item.2. The choices on some me

Configuring the server 31You can enable a virus-warning test that checks for changes in the master boot record at startup. You also can choose to

Note: Before using this information and the product it supports, be sure to read the general information under “Notices” on page 141.Second Edition (

32 Hardware Maintenance Manual: xSeries 200 Using passwordsThe System Security choice appears only on the full Configuration/Setup Utility menu. A

Configuring the server 33Starting the SCSISelect utility programComplete the following steps to start the SCSISelect Utility program:1. Turn on th

34 Hardware Maintenance Manual: xSeries 200 • SCSI Disk UtilitiesSelect this choice to view the SCSI IDs that are assigned to each device or to for

© Copyright IBM Corp. 2000 35Installing optionsThis chapter provides instructions to help install options to the server. For a list of supported op

36 Hardware Maintenance Manual: xSeries 200 System board internal cable connectorsThe following illustration identifies system board connectors for

Installing options 37System board external connectorsThe following illustration identifies system board connectors for external devices.System fan

38 Hardware Maintenance Manual: xSeries 200 System board switches and jumpersThe following illustration identifies the switches and jumpers on the

Installing options 39• Before you place the server in an upright position, rotate the two front feet a quarter turn away from the server. For com

40 Hardware Maintenance Manual: xSeries 200 • While the device is still in its anti-static package, touch it to an unpainted metal part of the syst

Installing options 41Complete the following steps to remove the side cover of the server: 1. Review the information in “Before you begin” on page

© Copyright IBM Corp. 2000 iiiAbout this manualThis manual contains diagnostic information, a Symptom-to-FRU index, service information, error codes

42 Hardware Maintenance Manual: xSeries 200 Complete the following steps to remove the bezel: 1. Review the information in “Before you begin” on pa

Installing options 43Complete the following steps to remove the support bracket assembly:1. Review the information in “Before you begin” on page 3

44 Hardware Maintenance Manual: xSeries 200 Adapter considerationsBefore you install an adapter, review the following: • Locate the documentation t

Installing options 45Installing an adapterComplete the following steps to install an adapter: Attention: When you handle ESD-sensitive devices,

46 Hardware Maintenance Manual: xSeries 200 8. Place the adapter, component-side up, on a flat, static-protective surface.9. Set any jumpers or swi

Installing options 472. Connect the SCSI signal cable to the adapter and one or more of the signal cable connectors to the rear of the SCSI device

48 Hardware Maintenance Manual: xSeries 200 Notes:1. Diskette drives, tape drives, and CD-ROM drives are removable-media drives. You can install re

Installing options 49Preinstallation steps (all bays)Before you install drives in the server, verify that you have all the cables and other equipm

50 Hardware Maintenance Manual: xSeries 200 assembly” on page 42 and “System board internal cable connectors” on page 36 for the location of the fa

Installing options 51Note: Make sure to route the signal cable so that it does not block the air flow to the rear of the drives or over the microp

iv Hardware Maintenance Manual: xSeries 200 Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.Accertarsi di leggere tutti gli

52 Hardware Maintenance Manual: xSeries 200 assembly” on page 42 and “System board internal cable connectors” on page 36 for the location of the fa

Installing options 53Utility program and select Save Settings. See “Chapter . Configuring the server,” on page 29 for more information.• The illus

54 Hardware Maintenance Manual: xSeries 200 Attention: To avoid breaking the retaining clips or damaging the DIMM connectors, open and close the cl

Installing options 55Removing a microprocessorComplete the following steps to remove a microprocessor.Attention: When you handle ESD-sensitive de

56 Hardware Maintenance Manual: xSeries 200 Installing a microprocessorComplete the following steps to install a microprocessor:Attention: When yo

Installing options 57a. Peel the plastic protective strip off the bottom of the heat sink. Make sure the square of thermal material is still on th

58 Hardware Maintenance Manual: xSeries 200 the location of the fan cable connector. See “Installing the cover” on page 59 for instructions on ins

Installing options 598. Reconnect the external cables and power cords, and turn on the peripheral devices and the server.Completing the installati

60 Hardware Maintenance Manual: xSeries 200 3. Lock the cover.4. If you have not done so already, make sure that the two front stabilizing feet are

Installing options 61Note: If the server is a SCSI model, the SCSI adapter will be located in PCI slot 1; the external connector will appear in th

© Copyright IBM Corp. 2000 vContentsAbout this manual . . . . . . . . . . . . . . . . . . . iiiImportant safety information . . . . . . . . . . . .

62 Hardware Maintenance Manual: xSeries 200 Mouse portThe system board has one mouse port that supports a mouse or other pointing device. The mouse

Installing options 63Parallel connectorYour server has one parallel connector. This connector supports three standard Institute of Electrical and

64 Hardware Maintenance Manual: xSeries 200 Serial connectorsYour server has two standard serial connectors: Serial connector A and Serial connecto

Installing options 653. When the Configuration/Setup Utility menu appears, select Devices & I/O Ports; then, press Enter.4. Select the serial

66 Hardware Maintenance Manual: xSeries 200 Failover for redundant Ethernet: The IBM 10/100 Ethernet adapter or the IBM 10/100 Etherjet™ PCI famil

Installing options 67supports packet tagging. The routing devices receiving and transferring these packets on your network must support 802.1p for

68 Hardware Maintenance Manual: xSeries 200 3. In Windows NT, VLANs cannot be implemented on controllers that have been configured for teaming opti

Installing options 69USB cables and hubs: You need a 4-pin cable to connect devices to USB 2 or USB 3. If you plan to attach more than two USB de

70 Hardware Maintenance Manual: xSeries 200 locations” on page 60 for the location of the MIDI connector. The following table shows the pin-number

Installing options 71• Domain name validation to negotiate compatible data transfer speeds with each device• Cyclic-redundancy checking, instead o

vi Hardware Maintenance Manual: xSeries 200 FRU information (service only). . . . . . . . . 73Hard disk drive cage. . . . . . . . . . . . . . . . .

72 Hardware Maintenance Manual: xSeries 200 Table 15. 68-pin SCSI connector pin-number assignments. Pin Signal Pin Signal1 +Data 12 35 -Data 122 +D

© Copyright IBM Corp. 2000 73FRU information (service only)Field Replacement Units (FRUs) should be replaced by qualified service personnel only.Har

74 Hardware Maintenance Manual: xSeries 200 To remove the power supply, do the following:1. Power-off the server, if it is on.2. Unplug the server.

FRU information (service only) 75To remove the rear fan, do the following:1. Power-off the server, if it is on.2. Unplug the server.3. Remove the

76 Hardware Maintenance Manual: xSeries 200 To remove the system board, do the following:1. Power-off the server, if it is on.2. Unplug the server.

FRU information (service only) 77To remove the CD-ROM drive, do the following:1. Power-off the server, if it is on.2. Unplug the server.3. Remove

78 Hardware Maintenance Manual: xSeries 200 6. Gently slide the floppy disk drive toward the front of the server and lift it out.Button kitBefore y

FRU information (service only) 79To remove the speaker, do the following:1. Power-off the server, if it is on.2. Unplug the server.3. Remove the c

80 Hardware Maintenance Manual: xSeries 200 To remove the bezel release latch, do the following:1. Power-off the server, if it is on.2. Unplug the

FRU information (service only) 81To remove the top/side cover, do the following:1. Power-off the server, if it is on.2. Unplug the server.3. Remov

© Copyright IBM Corp. 2000 1General checkoutThe server diagnostic programs are stored in upgradable read-only memory (ROM) on the system board. The

82 Hardware Maintenance Manual: xSeries 200 To remove the handle cap, do the following:1. Power-off the server, if it is on.2. Unplug the server.3.

FRU information (service only) 83To remove the adapter retainer, do the following:1. Power-off the server, if it is on.2. Unplug the server.3. Rem

84 Hardware Maintenance Manual: xSeries 200

© Copyright IBM Corp. 2000 85Symptom-to-FRU indexThis index supports xSeries 200 servers.Notes:1. Check the configuration before you replace a FRU.

86 Hardware Maintenance Manual: xSeries 200 1-2-2(DMA initialization failed)1. System Board1-2-3(DMA page register write/read failed)1. System Boar

Symptom-to-FRU index 872-2-4(CMOS configuration info validation failed)1. Battery2. System board2-3-1(Screen initialization failed)1. Jumper on J2

88 Hardware Maintenance Manual: xSeries 200 No beep symptoms3-3-1(Memory size mismatch occurred, see "Memory Settings" on page 31)1. DIMM

Symptom-to-FRU index 89Diagnostic error codesNote: In the following error codes, if XXX is 000, 195, or 197,do not replace a FRU. The descri

90 Hardware Maintenance Manual: xSeries 200 015-XXX-198 (USB device connected during USB test)1. Remove USB devices from USB1 and USB22. Re-run t

Symptom-to-FRU index 91201-XXX-999 (Multiple DIMM failure, see error text.)1. See error text for failing DIMMs202-XXX-001 (Failed System Ca